Toyota of Tampa Bay

Dont go to this place without doing your research.. They will rip you apart (Paid atleast 2k more.It was completely my fault). I bought my corolla (used) much overpriced and now finding it too hard to sell will rip you apart (Paid atleast 2k more.It was completely my fault). I bought my corolla (used) much overpriced and now finding it too hard to sell. No Ethics. And service center is very bad. they intimidate us with their ignorance. More

The service was terrible. I purchased a new Camry and when I took it home i had immediate problems with the car vibrating. I called the sales person immediately on my way home. He told me to bring it bac when I took it home i had immediate problems with the car vibrating. I called the sales person immediately on my way home. He told me to bring it back in to service first thing next morning. I did and service took 4 hours with me pushing to get a response to what was wrong with the car. They finally told me the car tires are out of balance and I had a defective tire. They didn't have a new tire and asked me to come back the next morning,and they would have a new tire. I came back the next morning I waited another 3 1/2 hours until I finally got service to tell me the tire was still not in stock. They were waiting for a delivery. I was there from 7:30 am til 11:00 am. I had to complain to the sales person who got the service mgr involved to find out what was going on. Also the dealership to ask a few important questions regarding my paperwork and I had to wait 10 minutes till I hung up 3 different times when the receptionist was to transfer my call. I talked to the sales person and insured me he or the finance dept. would call me back within 2 hrs. Till this day I haven't heard from anyone. On their website you can "Ask the GM". I sent him a request for answers and never got a response. I WOULDN'T RECOMMEND ANYONE TO BY A CAR FROM "TOYOTA OF TAMPA BAY". Horrible, Horrible service....... More

I received 2 letters in the mail for a new program they had for people who have filed bankruptcy but did not put their current car in the bankruptcy. I did not realize that even though I was making payment had for people who have filed bankruptcy but did not put their current car in the bankruptcy. I did not realize that even though I was making payments on my current car on time it was not helping me reestablish my credit because it was an old loan. I had no intentions of trading my Jeep in, I loved my jeep and told Will that upfront. The only car I would even consider trading my jeep for would be a new camaro. Well guess what I drove out of there with a 2012 Camry and I love it. I have purchased several new cars of the years and this was by far the best car buying experience I've ever had. I did not get aggrivated or ready to walk out once. It went very smooth. My last jeep I purchased from Courtesy in Brandon...it took me 2-1/2 weeks of going in and out of there to finally agree to purchase, that experience was a nightmare and thats what I was expecting at this dealership. I was pleasantly surprised and would without a doubt purchase another toyota from there. More

I've been to many dealerships where the last thing I felt was welcomed. However Toyota of Tampa Bay blow me away with the professional courtesy they showed to me. It was by far the best experience I had on b was welcomed. However Toyota of Tampa Bay blow me away with the professional courtesy they showed to me. It was by far the best experience I had on buying a new car. Will my salesman was on point from the moment I spoke to him on the phone all the way until I drove my new 2012 Camry SE home. Wow is all that I can really say. I will be telling everyone I know that is in the market or thinking about a new car should go their first. From now on all my purchasing will be done their. More

The collision staff is completely disrespectful if you question them on the vehicle being repaired. Took vehicle back 7 times for the same repair and nothing was replaced. Chips on paint and fenders rubbi question them on the vehicle being repaired. Took vehicle back 7 times for the same repair and nothing was replaced. Chips on paint and fenders rubbing. WORSE part is the vehicle was repaired and put back together with missing bolts and screws. MISSING bolts and screws. What is this a background mechanic shop? Well they act like it. No problem cashing your check then holding your vehicle for 3 weeks. This is LARRY Morgan Auto Groups baby. Now I completely understand why this company makes $440,000,000 a year. Cash the insurance checks and deductible money quick and do half rate work with insulting service. Do yourself a favor and NOT shop at TOYOTA of TAMPA BAY or the Collision Center!!! LARRY MORGAN, this will NOT be the last negative reports you hear from me. More

Can't say enough about this dealership, not only matched and beat all the other dealers including the buying service my wife and I belong to but the price for a Prius 3 was better then the price for a Prius and beat all the other dealers including the buying service my wife and I belong to but the price for a Prius 3 was better then the price for a Prius 2 that the other dealers were quoting. The entire sale took about ONE HOUR PERIOD....and we only went in for a test drive. There was absolutely NO PRESSURE that you find at the other dealers. I went to Tampa, St.Pete,Orlando, Pinenelas Park,Brandon and Port Richey. Bob Novack, Rocky and (Jose in finance ) were so knowledgeable and easy going......couldn't believe we were buying a car....felt like visiting a friend for coffee and cake. This is now our ONLY TOYOTA DEALER .....We were very impressed with EVERYTHING AND THE ENTIRE EXPERIENCE. Remember the name TOYOTA OF TAMPA BAY the next time you need a car....and they will be YOUR ONLY DEALER ALSO. Dominick and Michele More

Very quick response for the requests. Accomadating with customer needs. We did not feel like forcing or pushing to buy. Very co-operative and courteous.\ customer needs. We did not feel like forcing or pushing to buy. Very co-operative and courteous.\ More

Dan Lines handled the entire negotiation online as I live 75 miles away. Once I came and checked out the vehicle,the sale was flawles thanks to Dan. I even recieved a FULL tank a gas when I picked up the car 75 miles away. Once I came and checked out the vehicle,the sale was flawles thanks to Dan. I even recieved a FULL tank a gas when I picked up the car! More

from my initial phone call to Xavier to driving off the lot, the experience was well above what i expected. Xavier made me feel very comfortable. he made the whole ordeal seem quite effortless. he first lot, the experience was well above what i expected. Xavier made me feel very comfortable. he made the whole ordeal seem quite effortless. he first offered me something to drink. then he showed to around the lot to look for the type of car i wanted. Xavier never applied pressure, answered every one of my questions and saw to it that there were no hidden surprises. after serving me a very tasty sandwich for lunch, he escorted me the the waiting room. the waiting room was very comfortable with reclining chairs and a movie showing on a big screen TV. had i chosen, i could have accepted his offer for a massage. this made the wait for all the paperwork to be prepared go by very quickly. this is the 2nd time i have bought a car from toyota of tampa bay, and it wont be the last. i would like to thank Xavier and everyone else who made this experience so enjoyable. Marc During More

I'd just like to take a second to commend this dealership on a job well done.. Starting from the buying experience in March of my '09 Corolla S, to the services performed on it.. It's been an absolute pleasu on a job well done.. Starting from the buying experience in March of my '09 Corolla S, to the services performed on it.. It's been an absolute pleasure doing business with this company, and would like to take a second and mention the extraordinary customer service I received today from the Service Associate, Joe Trozzo. I spent the majority of today at the dealership, but was well worth the wait. He was very accommodating, friendly, truthful, and knowledgeable. All qualities of an excellent employee that would ensure my continued returns! More