Toyota of Tampa Bay

Had a great experience with this dealership and got a great Scion tc and also received a playstation 3 mwith my purchase. I was nervous walking in to this deal with a recent bankruptcy but was quickly ma great Scion tc and also received a playstation 3 mwith my purchase. I was nervous walking in to this deal with a recent bankruptcy but was quickly made calm due to the freindly nature of the satff and finance people at toyota of tampa bay. Thanks Andrew Kicklighter More

I'm one of many people who would rather have a root canal than go through the car-buying ordeal. I had been doing research on the 2010 Prius for more than a year and knew it was the car I wanted so I spent a than go through the car-buying ordeal. I had been doing research on the 2010 Prius for more than a year and knew it was the car I wanted so I spent a lot of time on Edmunds.com educating myself about price, options, etc. Going into the car-buying process I was very well informed. Nevertheless, I was originally going to work with a buyer's agent as I was led to believe it would be hassle free and I'd get a better deal. However, he was not responding very promptly to my inquiries so I began my search online, asking for Internet quotes. I received about 4 quotes and decided to make Toyota of Tampa Bay my first stop where I was fortunate enough to be assisted by Ric DeLeary. We arrived at a price that I felt was fair, with a reasonable valuation of my trade-in. However, I was committed to checking out other deals, just to make sure I was getting the most aggressive price possible. I visited another dealer in the afternoon but upon returning home and double checking other dealer prices, I was confident I didn't need to look any further than Toyota of Tampa Bay. I immediately contacted Ric, confirmed details of the offer, and told him we had a deal. Here's why I chose Toyota of Tampa Bay: 1. Ric was congenial, knowledgeable, upfront with me and reasonable to negotiate with. He respected my desire to continue my search but made sure he gave me his best deal, all without making me feel pressured to buy. 2. I felt like a mainstream customer, not an "internet customer" shuffled off to some obscure side office away from the main dealership. 3. Solid reputation for service and obvious attention to customer care after the sale. 4. Ric was patient with the many questions I emailed to him and I appreciated that. 5. Jose Lodeiro was the first auto finance manager I've dealt with who didn't make me feel like I was doing battle with a shady lender. I kept expecting the "gotcha" but it never came. He did a good job explaining the inevitable add on's that happen at closing but respected my decisions without pressuring me. 6. I was introduced to the service staff and the process of follow-up service appointments. It's clear care of customers is important and the friendly staff made me feel as if they appreciated my business. 7. The cleanest service area I've ever seen reflects pride in what they do - impressive. I think the fact that I was an informed buyer certainly helped with the car buying process but I would not hesitate to recommend Toyota of Tampa Bay to friends. More

Rick was very friendly on the phone as well as in person, as were all of the other people at the dealership that we met. Rick gave the very best deal that he could on the phone as soon as I talked with him. as were all of the other people at the dealership that we met. Rick gave the very best deal that he could on the phone as soon as I talked with him. Jose worked out the paperwork for the financing, and the dealership handled the title work and transfer of plates with the new registration even though it was out of state. Thank you for the wonderful experience. More

This was my first experience w/internet purchase, and my 9th or 10th Toyota. Ric and the rest of the crew really went out of their way to put me in MY car. The normal buying experience was much less of an 9th or 10th Toyota. Ric and the rest of the crew really went out of their way to put me in MY car. The normal buying experience was much less of an "ordeal" than all previous new car buying experiences. They provided me a test drive and pricing. Then allowed me time to go home and absorb all their information and compare to my other offers. When I called and advised that I was ready to buy, they had the auto ready for me at the time we agreed upon, AND my first oil change maintenance appointment is already set. This dealership has already been servicing my old (1999) Avalon, and this department has been as good or better than all others I have used since I purchased my first NEW car in Tampa in 1964. My transaction with Ric Deleary was very comfortable, and I believe my experience with Toyota of Tampa Bay will continue to be very satisfactory. More

My first experience with Toyota of Tampa Bay was three years ago. The experience was beyond what I expected or had ever received with other dealerships. I vowed then that I would return and I let the sa years ago. The experience was beyond what I expected or had ever received with other dealerships. I vowed then that I would return and I let the salesman know I would be back in three years. I was excited when it was time for a new car and the salesman (Dave Farner) was still with the dealership and we scheduled a time and date to meet. Not only did I receive the same excellent treatment but the young salesman had been promoted since we last met but still took the time to sale me my car. When I buy a car I know what I am looking for before I drive on the lot. Purchasing a car should be a good experience and the last two cars I bought from Toyota of Tampa Bay has been just that and I will be back in another three years. I must also admit that during the three years I owned my Corolla I used the service department at Toyota of Tampa Bay. Much like the sales department the experience with service department is excellent as well. I cannot imagine going anywhere else in the Tampa Bay area to buy a car when Toyota of Tampa Bay has the best sales and service a person could ever imagine. More

Mr Murray was extremely helpful and accomodating from the second he approached us. He had extensive knowledge on the particular vehicle we were interested and had a friendly and relaxed attitude during the second he approached us. He had extensive knowledge on the particular vehicle we were interested and had a friendly and relaxed attitude during the whole process. He seemed invested in helping us getting the right car for us, instead of just making a sale. It was our first new car and the experience was fantastic. We highly recommend this dealer and Mr. Murray as your salesman. More

I recently bought a Toyota Highlander and dealt with quite a few staff members at Toyota of Tampa Bay. I found all these gentlemen to be very friendly, knowledgeable and helpful. They also worked well quite a few staff members at Toyota of Tampa Bay. I found all these gentlemen to be very friendly, knowledgeable and helpful. They also worked well together, as a team. They were attentive to our needs and helped make buying this vehicle a great experience. More

I was in the market for a new car when my Scion xA was totaled in a rear end collision. I previously bought my xA used from Toyota of Tampa Bay. Toyota is a brand I trust and I have always had good expe totaled in a rear end collision. I previously bought my xA used from Toyota of Tampa Bay. Toyota is a brand I trust and I have always had good experiences with them so I began the search for my perfect Toyota vehicle; specifically looking for a manual Toyota Camry. Considering I am a poor college student, I needed everything out the door under $20000 with 0% financing for 60 months. After visiting several dealerships in the Orlando area (I am a UCF student) I was extremely fed up and frustrated with the car buying process. Tons of salesman were constantly telling me that they couldn't give me what I wanted and consistently trying to sell me into a Corolla or a more expensive Camry. Even though it was less convenient for me, I decided to broaden my search to the Tampa Bay Area, where I bought my xA from a year and a half ago. I saw that Toyota of Tampa Bay offered online quotes for cars, which was perfect for me considering I don't live in the area. I submitted my inquiry late that night. Bruno, the Internet Sales Manager, emailed me promptly the next morning with a quote on a car. After speaking back and forth throughout the day through email (which he responded to extremely fast, almost always within the hour) we found the perfect car for me with everything I had been asking for: 0% financing for 60 months and all under $20000. He even helped me to save more money by telling me about special deals and sales that no other dealership bothered to tell me about. At no point did I feel like he was trying to up-sell, discourage, or be deceitful to me. Throughout the entire process I felt like Bruno truly cared about me as a customer and what was best for my budget. He was extremely helpful, friendly, and professional. He spoke highly of his fellow employees and the dealership, which instilled confidence in my choice of dealership. He also taught me more about shifting and manual cars, which was super nice of him. Bruno and David Farner also helped me to qualify for my car by myself! It's the first car I have ever had that has been solely under my name. It's so exciting! I am extremely grateful to Bruno and David for helping me take the right step into adulthood by giving me the opportunity to establish great credit. David was really nice, professional, and helpful when it came down to all of the paperwork. I didn't feel extremely pressured into the warranties and options he presented to me and appreciated his concern for my car's well being. Oh, and the electronic signing was awesome. Even though going to Tampa was a little out of my way, I don't regret it for one second. The level of customer service that I received at the Toyota of Tampa Bay was exceptional. I hope that everyone who visits the dealership gets just as great of an experience as I had. I also recommend Bruno for a raise because he was the best "car salesman" I have ever met! Thank you so much Toyota of Tampa Bay for new Camry and the excellent customer service I received. I love my new car! I will never forget it and will recommend everyone I know to your dealership. More

It was great experience. Also Mr. Dillon was great. I am happy that I don't have to bargain much and I got the best deal. Mr. Dillon was aware about other dealers price and would like to give the best he co happy that I don't have to bargain much and I got the best deal. Mr. Dillon was aware about other dealers price and would like to give the best he could able to so I did't have to bargain. I am also sure that my future service experience will also be great!!! More

My experience at Toyota of Tampa Bay was unlike previous experiences at car dealerships. Bruno was very informative without being pushy. Also my car purchase did not include a manager coming to bully me int experiences at car dealerships. Bruno was very informative without being pushy. Also my car purchase did not include a manager coming to bully me into thinking I'm getting the best deal possible. The entire deal was managed by the salesman including going online checking reviews and pricing. Bruno also has followed up after the purchase to see if I have any questions or concerns. During the financing portion of my purchase David was very personable and straight forward making the whole experience as enjoyable as possible for signing your life away. Then also the dealership did have a new owner presentation that was excellent allowing you get meet with individuals from all departments. I would highly recommend purchasing a Toyota and if you do from Toyota of Tampa Bay! More