Toyota of Tampa Bay

over all satisfied with the job but 89 dollars for brake pads was over charging as they should of been more like 40 and the car was not cleaned when I pick it up with the service plastic and dirty ripped pa pads was over charging as they should of been more like 40 and the car was not cleaned when I pick it up with the service plastic and dirty ripped paper on the floor and wax marking on the window which is should of not been done with a 542 dollar brake job along with a 14.95 oil change as well) More

Bought a Pontiac G6 in April 2013 Rubber molding on Bought a Pontiac G6 in April 2013 Rubber molding on rear window was rotten I was told I would receive one soon. 6 months later nothing I was told a Bought a Pontiac G6 in April 2013 Rubber molding on rear window was rotten I was told I would receive one soon. 6 months later nothing I was told and shown a list from the mechanical inspection that everything was very good. The very next day the battery was dead. While I did see a battery charger on the car I was told the battery was good. When I had the battery tested it was very bad. I was sent a check for the amount of the battery. Inside of 30 days the traction control started to have problems. The transmission started acting up. Then vibrations in the front left tire. Thank God I bought a warranty I was told because the transmission had to be worked on. The front tired started to shred I was told they were bad for a while. I still have no molding for the window so water gets in the trunk. This dealership is a joke. The salesman even said our detailers our so good we could charge hundreds of dollars OMG I had to stop at the gas station on the way home the windows where so filthy when I took a damp cloth across anything in the morning it was all filth no one ever cleaned the car no inspection was ever done. NEVER buy a car after sundown. I was not able to see many things I could of in the day light. This deanship will lie to your face More

Delbert is alway friendly and helpful when I visit. I don't trust most mechanics/dealerships but I trust Delbert I never feel like he's trying to hustle me and he's very honest. Tells me what I need and don't trust most mechanics/dealerships but I trust Delbert I never feel like he's trying to hustle me and he's very honest. Tells me what I need and don't need so I'm not spending money I don't have to. I only ask for him when I need service done. More

Alan was wonderful to work with. Really helped us with the numbers to get us the best deal for the best price. We highly recommend him to our friends and family. the numbers to get us the best deal for the best price. We highly recommend him to our friends and family. More

Asked for 3 items completed ....Only one completed. The work on vehicle seems to be enough to just get by. Both times I've been here asked for carwash none completed. work on vehicle seems to be enough to just get by. Both times I've been here asked for carwash none completed. More

They were smiling, not pushy, no pressure, and open to our negotiations. Got my Honda at a good price. Sales person John Irving, was great, wonderful personality, sense of humor, very knowledgeable of our negotiations. Got my Honda at a good price. Sales person John Irving, was great, wonderful personality, sense of humor, very knowledgeable of the car I bought and the Manager Buddy was very easy to work with. I would buy there again. Johnny was the only salesperson in all the dealerships I had visited who bought me a diet coke. That was important. Liz More

William Tracey gave great customer service. Thanks to him I was able to leave with a brand new car. It was worth the 6 hour wait because at the end we are all winners!!!! I will be enjoying my brand new car I was able to leave with a brand new car. It was worth the 6 hour wait because at the end we are all winners!!!! I will be enjoying my brand new car with my family and friends. More

My husband and I went in to just see if TOTB could, 1. take our old Prius in and pay off our loan which was just above the value of the car, and 2. put a new Prius in our hands without adding more than $2 take our old Prius in and pay off our loan which was just above the value of the car, and 2. put a new Prius in our hands without adding more than $20-$25 dollars a month to our old payment. We were going to check out two other Toyota dealerships as well. Alan totally surprised us by doing just what we wanted. He was very personable to work with. Got the job done with no hitches. We didn't have to spend a moment of our time negotiating with the finance manager or anyone else. He knew what we could pay and that was it. We wanted to replace our 2006 red Prius with a new red Prius with most of the features that we enjoyed with the old one. We drove home in our new Prius even though I had not brought my check book, therefore could not write a check. They trusted us to bring it in the next day at our convenience. Alan was very professional, knowledgeable, and accommodating. He obviously likes what he does and he does it well. His whole team seemed to work together for the benefit of the customer. It was a very positive experience. And, Yes, we are going to go to their new Toyota orientation dinner. Should we live long enough to buy another car, we will call on Alan. More

This is the second Toyota we have purchased from this dealership. They matched the best price in the market and we are happy customers. The Toyota staff treated us respectfully and professionally. dealership. They matched the best price in the market and we are happy customers. The Toyota staff treated us respectfully and professionally. More

Sold us a Sequoia they claimed they would have no problem getting from another dealer. Took $1k deposit. Days went by. Had to call them before they admitted they could not get the vehicle they had sold us getting from another dealer. Took $1k deposit. Days went by. Had to call them before they admitted they could not get the vehicle they had sold us. Offered to sell us a more expensive vehicle with features we had specifically said we did not want . . . But we'd have to pay more than the negotiated price. Made us jump through hoops to refund deposit. Overall experience was: fraudulent misrepresentations, gamesmanship, and bait-and-switch. Considering that we were about to spend $50k, this was simply unacceptable. DO NOT BUY HERE. More