Toyota of Tampa Bay

You are not a valued customer here if you are not buying a brand new car! Bought a used car and it had “minor damage” on the car fax which wasn’t a deal breaker for me. However, this car has had more than m a brand new car! Bought a used car and it had “minor damage” on the car fax which wasn’t a deal breaker for me. However, this car has had more than minor damage and I was lied to because Harry supposedly personally knew the person who owned this car and it was only hit by a grocery buggy. Definitely not the case, as whoever leased this car definitely didn’t treat it as their own and was careless. Found several dings and scratches that the dealer refused to fix (with the exception of 1 major scratch) because “it’s a used car”, and there’s loose glass stuck in the back hatch of the trunk, so I know it was more than a grocery cart or other “minor damage”. Not only that, my husband picked up the vehicle for me because I was out of town, and it was filthy (not detailed) and someone who either fixed the cooling mechanism in the seat or the bad scratch on the driver side decided to cut a complete rip in the windshield tint on the left side. With having to pay over $300 to have the tint fixed, the glass in the back hatch, the car not being detailed or filled with gas upon departure (literally right below a quarter tank), I’m highly dissatisfied and will never come back here EVEN for my free oil changes. I was told that I would get a free 3 month trial of SiriusXM radio and I have no free trial because it won’t let me listen to any stations. To top it off, the battery in the key fob went dead after only having the car for a week, the tires are solid black and they replaced only one of the lug nuts on each tire with a silver one among all the other black ones, AND when they put the tag on, they stripped the mechanisms where the screws go in, so they weren’t screwed in all the way and I thought something was hitting the back hatch or roof of the car for 3 days and it was the tag! Between the financing issues of the price being higher on the buyer’s order than on the sticker of the car and all other issues I am having to take care of on my own, I am highly upset about this car buying experience and will never come back. I don’t even know if I’ll ever deal with another dealership ever again. I’d rather buy private than deal with this treatment all because I’m buying used (which mind you, I still paid over $41k for so it’s not like I only spent $18k or something). So frustrating! More

Gerardo Dugarte me vendio en una Hyundai 22 suv gracias por toda su attention muy amiable en todo mi amigo ! por toda su attention muy amiable en todo mi amigo ! More

gerardo Dugarte muy amable atento con toda la información del vehículo que estaba viendo para comprar gracias ! amigo por todo ! del vehículo que estaba viendo para comprar gracias ! amigo por todo ! More

Excellente la atención lo único malo es que demora demasiado tiempo,el Sr Huerta es increible demasiado tiempo,el Sr Huerta es increible More

Came in to get my windows tinted as it was part of the deal I made for the new vehicle. The tint looks good, aside from some small strips that are not fully covered. I waited at the dealership for 3 hours deal I made for the new vehicle. The tint looks good, aside from some small strips that are not fully covered. I waited at the dealership for 3 hours and when I went to check the vehicle status it still showed pending assignment. I walked outside and my vehicle was already completed. I was not notified and the board was not updated. I went to my service advisor to let him know my vehicle was completed and to let me get my keys to leave. I realize it was a Saturday and they were busy, but 3 hours for 2 windows. Last time I go that route again. More

Service didn't take all day. Elga was a big help during this entire process, she was very communicative the whole time. Elga was a big help during this entire process, she was very communicative the whole time. More

Always good experience. Good care taken toske sure my car is safe on the road. David did a great job making sure everything was road ready for a trip out of town. Good care taken toske sure my car is safe on the road. David did a great job making sure everything was road ready for a trip out of town. More

When going to toyota of tampa bay see Daniel F if you want good customer service! want good customer service! More

Very friendly environment, had a fantastic experience working with Juan. From the moment I walked in, his professionalism and knowledge were evident. He took the time to understand my needs and preferenc working with Juan. From the moment I walked in, his professionalism and knowledge were evident. He took the time to understand my needs and preferences, guiding me towards the perfect car. More

When I was shopping around for my vehicle Daniel approached me and asked how he could help. I have had previous conversations with him on other visits. But he remembered me. He was very professional approached me and asked how he could help. I have had previous conversations with him on other visits. But he remembered me. He was very professional, courteous and not pushy. He answered my questions and to be honest if he was not sure he would seek the answer to make sure your are satisfied a happy customer. If you are in need of purchasing a new or used vehicle, go see Daniel F. At Toyota of Tampa Bay on Fletcher Avenue, Tampa. He is the connection between you and purchasing that vehicle. More