Toyota of Tampa Bay

Great Experience Came in looking for a used suv and Cesar Castillo helped find the perfect vehicle for the right price! He was extremely friendly and polite and made t Came in looking for a used suv and Cesar Castillo helped find the perfect vehicle for the right price! He was extremely friendly and polite and made the experience very smooth and simple! More

The BEST experience EVER. I would like to THANK Cesar and Justin P, for helping my daughter and myself with her 2015 Toyota purchase. This was her first dealership purchase and I would like to THANK Cesar and Justin P, for helping my daughter and myself with her 2015 Toyota purchase. This was her first dealership purchase and Cesar made her experience the BEST. I would recommend the dealership to others. Cesar went above and beyond. After deciding on a vehicle very close to closing of the dealership, he continued to show patience, and loyalty. He could have easily requested us to come back the next day to finalize the transaction, but he stayed with us until the end. It's employees like Cesar and Justin that makes customers come back for future purchases and bring others. I have been in the customer service industry for many years and his evince of great customer service is outstanding. Great Job Cesar and Justin P. As for the salesmen standing outside talking in a group. You never know who is going to purchase, so I would recommend approaching a person even if you think they may not be ready to buy. Overall, great dealership and people, Especially THE BEATLE lover finance guy. More

A real blessing to the community My story is pretty long but I'll (try to) spare you most of the details... I am a working single father of two, my car was on death's door, my options My story is pretty long but I'll (try to) spare you most of the details... I am a working single father of two, my car was on death's door, my options were limited due to my credit history, and my budget is pretty modest. After WEEKS of going to shady buy-here pay-here dealerships and being offered extremely high payments for older higher mileage cars I was become more and more disappointed, not to mention all of the damage they were causing to my credit from inquiries... Yesterday (4/27/2017), out of curiosity I stopped by my local Toyota dealership after work. There I met Sammy, who I believe is in the wrong field because he should be a therapist, he made all of my fear and anxiety go away after weeks of stress and worry... I hate the entire process of buying cars, but Sammy made the everything straight forward, no haggling necessary, and anytime we ran into a snag he calmly navigated us around it. The whole experience even with the gentleman in finance (Robert?) was so easy and pleasant, it was so unbelievable I had tears in my eyes. I am more than satisfied with the car that I was sold and will go out of my way to recommend the dealership to my friends and family or whoever is looking to buy a car. I am so upset that I wasted so much time, money and energy going around and even out of town when I this place was right in my own backyard... Also my kids LOVE the car and have already started mashing food into the seats... Thank you so much guys, especially to Sammy. More

Worst experience of my life I just left Toyota of Tampa very upset and unsatisfied. I was working with Sales Manager Miguel Alvarez. We had been speaking for a total of 2 weeks. I just left Toyota of Tampa very upset and unsatisfied. I was working with Sales Manager Miguel Alvarez. We had been speaking for a total of 2 weeks. We agreed upon terms verbally. Then I came in to sign initial paperwork, check credit, and appraise my trade in. At that point the terms were still the same as previously discussed. The car that I wanted needed to be shipped in, so I had to come back to pick the car up on arrival. Once the car arrived and I began to sign final paperwork, the payment was almost twice what we had agreed upon. Miguel claimed that he was unaware of all terms of the negotiation. However, he and I had discussed the details several times over the prior 2 weeks. There could have been no way that he was unaware. This was by far the worst experience that I have ever had attempting to purchase a car. It is unfortunate for car sales people that there are people like Miguel that give the rest bad reputations. More

Real Down to earth and fast!!! During my visit with Meagan she was bomb from start to finish. Very efficient with all of her work! I respect her chill personality and honest opinion During my visit with Meagan she was bomb from start to finish. Very efficient with all of her work! I respect her chill personality and honest opinions. She definitely deserves a raise! I wasn't expecting to leave the same day with a car a brand spanking NEW 2017 at that! I did for many reasons. ALL the glory goes to God for making this all happen! Thank you team Toyota for working with me. Meagan girl you are the BOMB!!!!! Martin K. God bless you for your help sir!! Miguel Alverez was amazing at the fact that he reassured me even when he never seen me. The supervisor Bendición Sénior!!! Chris Watson thank you sir for your help!! AMAZING AMAZING JOB More

Prius is Practically Perfect Dino Ricci was a very helpful sales person. I've been very please with my Prius -- all except for the fact that it doesn't have a spare tire! I think Dino Ricci was a very helpful sales person. I've been very please with my Prius -- all except for the fact that it doesn't have a spare tire! I think that is a terrible omission, even if the manufacturer is trying to save on gas mileage. Of course that has nothing to do with the dealer or Dino. Everyone at Toyota at Tampa Bay was professional and helpful. More

5 star sercive I rate 5 star service because the EXCELLENT service I received on my visit yesterday. I was greeting by Tony Jones and I wasn't expecting to buy just I rate 5 star service because the EXCELLENT service I received on my visit yesterday. I was greeting by Tony Jones and I wasn't expecting to buy just looking around, but this young man very professional, polite, nice, friendly, funny, happy, etc did wonderful job. He explain to me and answer my questions the way I expected, so I gratefully appreciate that and back home with my new Rav4 2017. More

Great car buying experience! Thanks Sammy!! Sammy was great to work with. He made us feel very comfortable by listening to our needs and thoroughly explaining the process. He was patient, profes Sammy was great to work with. He made us feel very comfortable by listening to our needs and thoroughly explaining the process. He was patient, professional, and down to earth. We will definitely come back to him for our next car, and recommend him to our friends and family. More

Great service Abe was awesome and fun. He made the experience as quick and easy as possible. He also did his best to get me what I wanted within my budget. Thank yo Abe was awesome and fun. He made the experience as quick and easy as possible. He also did his best to get me what I wanted within my budget. Thank you!! - Dezerae More

My experience was great He was very helpful and he is very nice person who you can trust. Thank you Manuel to be there and help me to buy my Rav4 2017 He was very helpful and he is very nice person who you can trust. Thank you Manuel to be there and help me to buy my Rav4 2017 More