Toyota of Tampa Bay

If you are looking for a new car, I advise you go elsewhere, or get your complete quote with everything and just before signing leave to look it all over at home, and have someone else look over the elsewhere, or get your complete quote with everything and just before signing leave to look it all over at home, and have someone else look over the papers as well. There is a reason why used car salesmen have a reputation for being sleazy. My quote was just under $20,000. It was a long day there as no one was capable of answering a question- each time I asked something Floyd or Nidal (finances guy) didn’t know the answer so they had to leave the room, have a conference, and then send someone else in to answer in a convoluted way with drawings etc. it was all quite theatrical. I wasn’t prepared to spend an entire day there and didn’t have food with me so by evening I was shakey, since all I had was my morning coffee, not thinking clearly and with a migraine. Lesson learned! They turned the conversation to the monthly price, and by the time I signed the papers they had swindled me and didn’t give me my paperwork. I ended up having to get it emailed, and the selling price was $26,000, which now Nidal explains was the car cost of $19926 and includes over $6,000 in dealer fees. Also I had been adamant about not purchasing any additional warranties but was convinced to purchase Gap insurance as I was told I can cancel anytime. BEWARE! I saw on my receipt emailed to me that they tacked on some kind of Windshield warranty (completely useless) as well as anti-theft warranty (also useless) that added additional $2,500. I tried to call and cancel these but they say I can’t and it automatically comes with Gap insurance (which they conveniently left out when I was there). My last 3 car purchases were through Autonation over the past 30 years and I never experienced this fiasco. I advise that you either stay away or bring a lawyer with you, because they will lie & cheat and given the opportunity will rob you blind. More

The finance department is a lying xxxxxxx would never recommend this place to anyone, I’ve told everyone I know to avoid it. recommend this place to anyone, I’ve told everyone I know to avoid it. More

Excellent everything! ! Very professional, good job, el trato muy bueno, la caldad, todo muy bien ! Very professional, good job, el trato muy bueno, la caldad, todo muy bien More

David went above and beyond in every way possible- he addressed all my concerns quickly and efficiently. The customer service was unmatched and I could not recommend this place more. Thank you again Davi addressed all my concerns quickly and efficiently. The customer service was unmatched and I could not recommend this place more. Thank you again David!!!! More

Was a great experience was in and out in good time. will definitely go back will definitely go back More

Gerardo Dugarte me atendió muy bien en la venta de un Corolla 25 me enseñó todos los beneficios por el vehículo nuevo gracias lo recomiendo a mi gente latina gracias ! Corolla 25 me enseñó todos los beneficios por el vehículo nuevo gracias lo recomiendo a mi gente latina gracias ! More

It was late in the evening - they wrote courtesy car wash in the receipt but it was not done. I understand most likely because it was already 7:20 PM. in the receipt but it was not done. I understand most likely because it was already 7:20 PM. More

Juan Palacio ayudó con la compra de un Camry 2025 para mi hijo , nos atendió muy bien , gracias Juan hijo , nos atendió muy bien , gracias Juan More

Juan Palacio did a great job showing us around and selling us the car!!! Very great full. selling us the car!!! Very great full. More

My daughter's transmission went out on her truck while I was out of state. After getting online & finding a vehicle for her, Eddie took the worry out of everything. He set her up with a test drive the same was out of state. After getting online & finding a vehicle for her, Eddie took the worry out of everything. He set her up with a test drive the same day & worked on all of the finance documents. Eddie, Jose, Mark & Melissa made purchasing a vehicle for her, while I was out of state working, simple & convenient. I'm very greatful!! More