Toyota of Tampa Bay

Dino and Alisha were wonderful! They found me the car I wanted when my local dealership wouldn’t. Highly recommend. 2nd time buying from Dino. They found me the car I wanted when my local dealership wouldn’t. Highly recommend. 2nd time buying from Dino. More

Norman is great - always helpful and very patient! He and Dillon Johnson were great in helping me navigate the decision to replace my beloved Highlander. He and Dillon Johnson were great in helping me navigate the decision to replace my beloved Highlander. More

Fast service and friendly advice for me. I will definitely recommend Toyota service This is frustrating to answer. I will definitely recommend Toyota service This is frustrating to answer. More

This is our first service at Toyota of Tampa Bay. We lived in Land O Lakes so we normally go to Wesley Chapel Toyota but now live in Carrollwood so your place is more convenient. Unfortunately, we w We lived in Land O Lakes so we normally go to Wesley Chapel Toyota but now live in Carrollwood so your place is more convenient. Unfortunately, we wont be back. The video that we were sent from the tech advised that we needed an alignment "to correct the pulling", even thought we just had one done at our last service and Orlando confirmed that the computer shows it. There is NO pulling! The tech also advised that we need front breaks at our next service, but the paperwork report we were given shows all breaks are in the GREEN zone and the car has only 39K miles on it. There were several other things that the video stated we needed as well, all adding up to around $2,500!!!!!!! When we dropped the car off, I was given paperwork to sign with the charges. It did not show the $49.99 oil change after 1pm which is the reason I scheduled the oil change in the first place. My appointment was at 1pm. Orlando said he wasn't aware of that special. I requested that he write my total on the paperwork that I signed at drop off but when I came to pick the car up, the bill was much higher even though I didn't authorize and additional services. When reviewing the itemized bill, there was around $25 in add on charges. I asked Orlando what they were and he said its for towels. We have absolutely no confidence in the trustworthiness of this dealership. I addressed all of this with Orlando and he stated it would be addressed as it should not have happened. Hopefully he brought it to managements attention to prevent another customer from experiencing what we did. Again, we will not be back! More

Jarod is amazing always professional, helpful and kind! Get you in and out and always willing to help Get you in and out and always willing to help More

Layth did an awesome job helping me find the right vehicle for me and my family. He also listened when I told him what price range we were shopping in and he was able to get us there. I appreciated th vehicle for me and my family. He also listened when I told him what price range we were shopping in and he was able to get us there. I appreciated that about him and his kindness. More

Excellent customer service really satisfying with the experience… Love the place… Staff really helpful… Thank you! experience… Love the place… Staff really helpful… Thank you! More

Outstanding from start to finish. Mr. Santiago is a true professional; he kept me informed throughout the process. Walked me out to my car and made sure everything was up to par. Tru Mr. Santiago is a true professional; he kept me informed throughout the process. Walked me out to my car and made sure everything was up to par. Truly a much better and different experience than the previous Saturday...a complete 180 degree difference. More

Outstanding customer service team! Service consultants and maintenance techs work together to provide timely information and reasonable options to solve car issues. Service consultants and maintenance techs work together to provide timely information and reasonable options to solve car issues. More

I LOVE "MY" TOYOTA of TAMPA BAY❣️ I could never, ever express my gratitude for Gregg Willard, G.M., Mark Schols, Josh, Jared who has treated me better than any business I have dealt with!! I h ever express my gratitude for Gregg Willard, G.M., Mark Schols, Josh, Jared who has treated me better than any business I have dealt with!! I have been doing business with Toyota of Tampa Bay since 2005. I have NEVER, EVER been to any other dealership, after market vehicle shop for tires , maintenance, repairs etc. I have become legally blind in the past 4 years.. I miss my driving my Highlander Limited Platform and will be selling it 😢. I will continue to recommend Toyota of Tampa Bay AND will stop by to see those that have treated me wjth the utmost kindness, respect, attention to details wjth ny concerns and questions. Thank you, thank you, thank you❣️ Rhonda L. Wheeler More