Toyota of Sylacauga

First Class Dealer & Employee's! Alice was very patient and polite with me in my quest for a CERTAIN car with CERTAIN features. Due to the uniqueness of my request she had to have on Alice was very patient and polite with me in my quest for a CERTAIN car with CERTAIN features. Due to the uniqueness of my request she had to have one brought in for me. The car was right on with my expectations. I highly recommend Alice to ANYONE. Another thing, she is thorough, but not pushy, that is important to me. I will walk away from pushy sale rep's at any establishment. Smooth process, no hiccup's, and no unexpected surprises! Charles handled all of the paper work and again was thorough and polite. There are extra warranty items you can purchase, he explained them, but did not push them on me at all. Bottom line, I will be back for future purchases!! More

Buying a car from a professional. My wife and I were shopping for a vehicle to replace her sedan but we wanted to consider other body styles. Patiently and courteously Ed Jones provid My wife and I were shopping for a vehicle to replace her sedan but we wanted to consider other body styles. Patiently and courteously Ed Jones provided us with details on several models, as well as test drives to help us find the the vehicle that fit our lifestyle and budget. We finally settled on a new Avalon which happened to be the first car Ed had suggested! It was a very pleasant experience dealing with Ed's professionalism, broad product knowledge, and his uncanny ability to explain all the"bell and whistles" loaded onto today's cars. More

Always smiling sales rep! Hadn't bought a vehicle in many years, Alice was most helpful in explaining the updated electronics and the pros/cons between the two models that I w Hadn't bought a vehicle in many years, Alice was most helpful in explaining the updated electronics and the pros/cons between the two models that I was considering. More

Fanastic, friendly service Helped me find the vehicle I was looking for even after I had almost given up. I will recommend them to all family and friends. Helped me find the vehicle I was looking for even after I had almost given up. I will recommend them to all family and friends. More

Really enjoyed shopping and buying here! I'm more pleased every day I drive this car. Thank you, Alice, for listening to what I needed and finding the perfect car- -- and making the whole ti I'm more pleased every day I drive this car. Thank you, Alice, for listening to what I needed and finding the perfect car- -- and making the whole time process actually fun! We were impressed with the genuinely pleasant and Knowledgeable professionals we met. Thanks so much! More

Awesome and friendly service We had an awesome experience and would for sure use them again. Customer service was great! Alice did an amazing job went there and beyond to make me We had an awesome experience and would for sure use them again. Customer service was great! Alice did an amazing job went there and beyond to make me happy. More

Totally amazing service!! We worked with Alice to turn in (early) a leased Prius and purchase a used Prius V. She was so pleasant and easy to negotiate with, and helped us fi We worked with Alice to turn in (early) a leased Prius and purchase a used Prius V. She was so pleasant and easy to negotiate with, and helped us figure out how to turn in the lease early. She also bent over backwards to ease our concerns about the lease inspection, and brought us boxes to help transfer items from the old car to the new. She made sure my interest rate reflected my credit score. Jerry made sure the concerns we had with the new car were addressed. Alice even had toys on her desk that my children could play with. Really, the whole process could not have been any easier. I HIGHLY recommend this dealer, especially Alice! More

NO SERVICE AFTER SALES SALEMAN JIM CHANCE IS A GREAT GUY TO DEAL WITH. AS FAR AS SERVICE DEPARTMENT, KEEP A WRITTEN RECORD OF EVERYTHING THEY SAY AND DO. ESPECIALLY FOR PR SALEMAN JIM CHANCE IS A GREAT GUY TO DEAL WITH. AS FAR AS SERVICE DEPARTMENT, KEEP A WRITTEN RECORD OF EVERYTHING THEY SAY AND DO. ESPECIALLY FOR PROBLEMS ON A BRAND NEW VEHICLE. THEY HAVE PROBLEMS KEEPING UP WITH THEIR OWN PAPERWORK. More

GLYNN SMITH TOYOTA OF SYLACAUGA Wow am I glad I stopped in at Glynn Smith Toyota! Alice Ricks listened to what I wanted and made it happen. I have had some dreadful experiences deali Wow am I glad I stopped in at Glynn Smith Toyota! Alice Ricks listened to what I wanted and made it happen. I have had some dreadful experiences dealing with sales staff at different dealerships in the past. NOT with Alice Ricks and Glynn Smith Toyota. They asked me what I was looking for. Found it quickly and gave me the deal I was looking for. I will likely be buying another Toyota truck soon. Glynn Smith Toyota will be my first stop. More