Toyota of Sylacauga
Sylacauga, AL
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Service Customer service was excellent and very knowledgeable. Also, waiting time was very short. Highly recommended for all your servicing needs. Will be usi Customer service was excellent and very knowledgeable. Also, waiting time was very short. Highly recommended for all your servicing needs. Will be using them again. More
Only shop to work on my Toyotas Diagnosed my repair, gave several options (rebuild part, replace with used part or replace with new one). I choose new. Work was performed professiona Diagnosed my repair, gave several options (rebuild part, replace with used part or replace with new one). I choose new. Work was performed professionally by Rob! Kandie was excellant! Would recommend as I plan to return to have work preformed on my other Toyotas! All employees I have dealt with are an asset to the Toyota Dealership! Well Done Job! More
2019 Highlander Marty was great to work with and was patient when I asked questions. He made sure the overall experience was to our satisfaction and we ended up with Marty was great to work with and was patient when I asked questions. He made sure the overall experience was to our satisfaction and we ended up with a great deal. More
Friendly staff, no-hassle, NO PRESSURE, fast process I used the website to check availability on a vehicle and got a call a few minutes later from Stefanie who set up an appointment for me to come by. Wh I used the website to check availability on a vehicle and got a call a few minutes later from Stefanie who set up an appointment for me to come by. When we rolled up, we were helped immediately and the Honda CR-V I wanted to see was pulled up and all ready for us. The price was better than I could have found anywhere and when we were ready to buy, we were driving home in about 20 minutes. The staff couldn't be nicer and they did a great job of making everything smooth. I never felt cornered or pressured. No cheap sales tactics. This is how buying a car should be. More
Perfect The ones I had to deal with so far have been nothing but nice. Will definitely recommend the dealership to anyone I know that is looking for great ser The ones I had to deal with so far have been nothing but nice. Will definitely recommend the dealership to anyone I know that is looking for great service and a dependable vehicle! More
New Highlander purchase Everyone was friendly and the transaction was smooth. No pressure, no games, sales staff was knowledgeable. Also they had a good section of inventory Everyone was friendly and the transaction was smooth. No pressure, no games, sales staff was knowledgeable. Also they had a good section of inventory to choose from. More
Fast, Friendly, and efficient. Michael Elrod in the service department makes the experience great. Would highly recommend this department and Mr. Elrod to friends, family and other Michael Elrod in the service department makes the experience great. Would highly recommend this department and Mr. Elrod to friends, family and other members of my community. More
Excellent service in every way Allowed me to drop car off and took me to work and brought car to me when work was done. They accommodated my needs. Very customer service oriented. Allowed me to drop car off and took me to work and brought car to me when work was done. They accommodated my needs. Very customer service oriented. More
Buying a new corolla Very helpful. He isn’t a salesman who pressures you into buying. He gives you information about cars that you are interested in and allows you to make Very helpful. He isn’t a salesman who pressures you into buying. He gives you information about cars that you are interested in and allows you to make your own decision. I had a great experience. More
Always an amazing experience Andre and Michael treat me and my wife like family. We never have any problems and will continue to own Toyotas and have them serviced here.Thank you Andre and Michael treat me and my wife like family. We never have any problems and will continue to own Toyotas and have them serviced here.Thank you for all your hard work. More