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Toyota of Sylacauga

Sylacauga, AL

3.6
871 Reviews

39765 U.S. HWY 280

Sylacauga, AL

35150

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Showing 871 reviews

November 23, 2019

I had an amazing experience. Alice Ricks was super helpful and kind while helping me choose my first car that I’ll be paying for. More

by julia.lowery38
Recommend Dealer
Yes
Employees Worked With
Alice Ricks
Nov 25, 2019 -

Toyota of Sylacauga responded

We appreciate your positive review about your recent purchase experience with us! Please let us know if there is anything that we can assist with in the future!

November 22, 2019

Great Job Alice Alice stayed late into the night to work within our schedule and make the deal happen, Great work Alice and the finance team at Vaden Toyota of Sylaca More

by byerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks
Nov 25, 2019 -

Toyota of Sylacauga responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Toyota of Sylacauga! We hope you have a great day!

November 22, 2019

They were great They were very helpful and fast getting my car done so I could get on my way and get the things done I needed done More

by tangeladenman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Lester
Nov 25, 2019 -

Toyota of Sylacauga responded

Thank you so much for the positive review from your service visit. Have a great day!

November 22, 2019

Preventive Maintenance Performed requested maintenance, brought a recall problem to my attention, took care of the recall while I was there and also pointed out problems tha More

by wilt5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Spratling, Marty Prigge, Basil Clark
Nov 25, 2019 -

Toyota of Sylacauga responded

We are very happy to have provided you with such a positive service experience!

November 19, 2019

Awesome! The team at Vaden was very accommodating, personable and found the best financing option for me! They went above and beyond to find me the vehicle I w More

by crymadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks, Jeff Smith, Kurt Bowman
Nov 25, 2019 -

Toyota of Sylacauga responded

Thank you so much for the great comments about our team and for the recommendation! Please let us know if there are any questions that you may have. We are happy to help!

November 19, 2019

Great Everyone is so friendly and helpful. And hopefully they know how to check all your car needs. They called me and informed me what i More

by Japfrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shaw
Nov 25, 2019 -

Toyota of Sylacauga responded

We're so glad that you experienced great customer service at your recent service visit with us!

November 18, 2019

My car was taken care of I like using Vaden Toyota service center for car repairs. They kept in touch about what was going on with my car. We used one of their cars while ours More

by Cedric
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Spratling, Marty Prigge, Basil Clark
Nov 25, 2019 -

Toyota of Sylacauga responded

Thank you for the recommendation from your recent service visit with us! Have a great day!

November 17, 2019

Careless service Did tune up and forgot to turn off message light on dash had to drive back to service center and their comment was if that's the worst thing that happ More

by PDMNOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Basil Clark
Nov 18, 2019 -

Toyota of Sylacauga responded

We are disappointed that you did not have a more positive experience with us for your service appointment. We would like to go over this with you. Please reach out to us when you have a moment at (256) 207-1029. Thank you!

November 14, 2019

Service visit I had a great experience from beginning to end. I was greeted promptly by the service worker. He let me know of some options that I needed. The wait w More

by WILLIAMS1082000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Clark
Jan 08, 2020 -

Toyota of Sylacauga responded

We are glad that we could help! Please let us know if there is anything that we can assist with in the future! Thank you!

November 14, 2019

Excellent Customer Service I have been taking My 2014 Venza to Vaden Toyota Of Sylacauga since 2017. Andre Spratling has always provided quality customer service and always make More

by DEBORAHBAILES2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Spratling
Jan 08, 2020 -

Toyota of Sylacauga responded

We're so glad that you received excellent customer service from our team here at Vaden! Have a great day!

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