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Toyota of Sylacauga

Sylacauga, AL

3.6
871 Reviews

39765 U.S. HWY 280

Sylacauga, AL

35150

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Showing 871 reviews

December 14, 2019

65,000 mile service Years before trading a Tundra at 100,000 miles for a 2010 Tacoma at Vaden (previously Glenn Smith/Sylacauga) Toyota, all of my routine maintenance has More

by tbtraylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Spratling, Marty Prigge, Basil Clark
Jan 08, 2020 -

Toyota of Sylacauga responded

Thank you for the positive review and for choosing Vaden! Have a great day!

December 14, 2019

Fast friendly service I was in and out of the service department I'm less than one hour. I had to go in for a warranty replacement. The service was fast and friendly. More

by coltynzgramz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Clark
Jan 08, 2020 -

Toyota of Sylacauga responded

We are glad that we could help! Thank you for taking the time to leave us this feedback!

December 13, 2019

Alice Rick's was amazing! She keep trying and got us where we needed to be so we could get the Rav4 that we wanted. I would definitely recommend her to anyone! More

by jesseca102490
Recommend Dealer
Yes
Employees Worked With
Alice Ricks
Jan 08, 2020 -

Toyota of Sylacauga responded

Thank you for the recommendation from your purchase with us! We appreciate you taking the time to leave us this feedback!

December 12, 2019

Exceptional Had brakes that wouldn’t stop and petal was going to the floor. Was from out of town and. Needed it repaired same day. Arrived after 1:00 and was out More

by Brianw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Clark
Jan 08, 2020 -

Toyota of Sylacauga responded

We appreciate your positive review about your recent service experience with us. Have a great day!

December 11, 2019

Great service Called and set up to get truck serviced arrived 5 minutes b4 scheduled took it right in I was out in 25 minutes..doesn’t get any better... More

by Jrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Clark
Jan 08, 2020 -

Toyota of Sylacauga responded

Thank you for the kind words and this wonderful review! We hope to be of service to you again in the future!

December 11, 2019

I came in to get the bolts on my engine tightened They did not take care of what I needed. I went to another shop and had all the bolts tightened on the engine. Cost to me was $85. After that was done More

by Ma1auburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KAREN BROWN, Basil Clark
Dec 13, 2019 -

Toyota of Sylacauga responded

We would like to get more information about your visit with us. Please reach out to us at (256) 207-1029 to discuss this in more detail. Thank you!

December 07, 2019

No pressure sales They were very accommodating and did not pressure us. I told her what we were looking for and she stayed on track. I explained that we needed a vehicl More

by CAROLYN.ROBARDS
Recommend Dealer
Yes
Employees Worked With
Alice Ricks, Donnie Lester
Jan 08, 2020 -

Toyota of Sylacauga responded

We are very happy to have provided you with such a positive purchase experience! Thank you!

December 05, 2019

Great experience Very friendly and the wait was not long at all. Explained what I needed the most and the pricing. Took very good care of my car and myself. More

by wcveazey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Marty Prigge
Jan 08, 2020 -

Toyota of Sylacauga responded

Thank you so much for the positive review from your service visit with us! Have a great day!

December 05, 2019

Great salesperson The salesperson was wonderful. She worked with me on the price & helped with financing. She made the experience a great one. They didn’t have the exac More

by JLAWSON002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks, Jeff Smith
Jan 08, 2020 -

Toyota of Sylacauga responded

Thank you for taking the time to leave us a review about your recent sales experience with us! Please let us know if there is anything that we can assist with in the future!

December 04, 2019

Your techs are very knowledgeable You guys are very friendly and knowledgeable! I would definitely recommend you! Alice Rick's is the bomb! I will buy from here again! Thanks you fo More

by cindydowdy1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks
Jan 08, 2020 -

Toyota of Sylacauga responded

Thank you for the recommendation and for the kind words! Have a great day!

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