Toyota of Sylacauga
Sylacauga, AL
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Ignored my request to correctly reset my tire light I brought printed instructions on how to reset my tire light after tire rotation. Completely ignored my instructions. Had to pull over 4 miles from de I brought printed instructions on how to reset my tire light after tire rotation. Completely ignored my instructions. Had to pull over 4 miles from dealership and reset it myself. Happens every time. I also have a clicking sound coming from the area where they installed new cabin air filter that was not there prior to taking car in for service. Very angry and dissatisfied with service. More
Oil/filter change 5000 service, very helpful and did not take long for the service; I would recommend Vaden to other individuals if they needed service for their vehicl 5000 service, very helpful and did not take long for the service; I would recommend Vaden to other individuals if they needed service for their vehicles More
Great Job Went in for a recall on air bag, they were very nice and prompt. Didn’t take near as long as I thought it would. I would recommend Went in for a recall on air bag, they were very nice and prompt. Didn’t take near as long as I thought it would. I would recommend More
New Car I went with my daughter to look at a car and we bought one instead. The salesperson Dohnovan Wilcox was very great and very professional. I went with my daughter to look at a car and we bought one instead. The salesperson Dohnovan Wilcox was very great and very professional. More
Fast and friendly I would recommend vaden for service and to buy a vehicle been with them for a good while buying three vehicles from them just a great placd I would recommend vaden for service and to buy a vehicle been with them for a good while buying three vehicles from them just a great placd More
Best Car buying experience Staff were all very polite. Helped me find exactly want I wanted with all the features I wanted for what I was willing to pay, highly suggest for anyo Staff were all very polite. Helped me find exactly want I wanted with all the features I wanted for what I was willing to pay, highly suggest for anyone looking to buy a vehicle More
Tundra 30k The service department welcomed me by name. They started working on my truck immediately. A member of the team cane and updated me during the service. The service department welcomed me by name. They started working on my truck immediately. A member of the team cane and updated me during the service. The was completed quickly. More
Prompt and courteous Vaden’s facility is very nice. It is well-kept and easy to get to. Their service staff are professional and courteous. I was in and out in 30 minutes Vaden’s facility is very nice. It is well-kept and easy to get to. Their service staff are professional and courteous. I was in and out in 30 minutes for my vehicle’s 50K service. The only improvement I would suggest is to replace or repair the seats in the waiting area. The bottom of the seats sags, making it difficult to rise to a standing position, and for us older customers, that is a problem. More
Helpful and informative The service department was extremely helpful. The service representative took the time to tell me what was happening. He also explained the schedule f The service department was extremely helpful. The service representative took the time to tell me what was happening. He also explained the schedule for future visits. More