Toyota of Surprise

Two vehicles for service It is not often if ever you receive service that is above and beyound what you pay for, but that is the case with toyota of surprise. They fix things It is not often if ever you receive service that is above and beyound what you pay for, but that is the case with toyota of surprise. They fix things that other dealers where not able or did not try to fix. They don't invent repairs to make more money. More

Not a pleasant experience I have been shopping for a new Tacoma for some time. I have a trade which is in great condition so I am in no rush to buy. I found a Tacoma that match I have been shopping for a new Tacoma for some time. I have a trade which is in great condition so I am in no rush to buy. I found a Tacoma that matched everything I was looking for at Toyota of Surprise. I had been corresponding with the online internet sales manager online about this particular truck. We had an appointment scheduled at a specific date and time. When I arrived the truck was no where to be found. He kept me waiting for a very long time and then made up a bunch of excused as to why the truck was no longer there. He kept blaming other people and never once took accountability for his mistake. When it came down to it he was trying to sell me a truck I didn't want. I asked for him to work with me to get the exact truck I wanted and all he wanted to do was argue with me and make me feel stupid for requesting him to search and attempt to get me my exact vehicle. He was rude and extremely unprofessional. I thought it was funny that a guy who was boasting about how hassle free "non-commissioned" their dealership was he ended up being one of the most pushy confrontational, incompetent sales people I have ever had when trying to buy a car. Nice dealership but small selection and if you get stuck working with the internet sales manager I would highly recommend requesting another associate. More