
Toyota of Stroudsburg
East Stroudsburg, PA
Filter Reviews by Keyword
By Type
Showing 1,406 reviews
My max price was 13k. I specifically told the sales associate and his superior this and when all was said and done I find out ill be paying $1,143.00 over what was verbally promised. I thank dealership associate and his superior this and when all was said and done I find out ill be paying $1,143.00 over what was verbally promised. I thank dealership for getting me approved with no money down but I also feel that these salesmen were sneaky and neglected to answer honestly. FUTURE CUSTOMERS: read ALL paperwork and make sure the price is what was discussed and promised.. I have certainly learned my lesson. More
Of course buying a new car can be a bit nerve wracking. But Halterman's took the worry out of the whole experience! Halterman's is a big beautiful, convenient New/Used car dealership. The on-line site ha But Halterman's took the worry out of the whole experience! Halterman's is a big beautiful, convenient New/Used car dealership. The on-line site had all the information that I needed, and was easy to navigate. Having the Carfax information available was a big help. It was great to research the background of each car I was interested in before I went to look at them. Matt Raymond was a no hassles type of guy, who answered all my questions, and helped with every detail of my used car purchase. I would recommend this dealership, and especially Matt to any one looking to buy a new or used car. More
I bought a Prius from Haltermans last fall. It was time for inspection on my BMW so thanks to you inspection policy I brought it to your service dept. Yesterday I went to trade the BMW at another dealersh for inspection on my BMW so thanks to you inspection policy I brought it to your service dept. Yesterday I went to trade the BMW at another dealership as I was looking for Yukon and was informed that there was a mileage decrepancy and told there was nothing they could do but I should have that CarFax fixed. My husband and I came over to your dealership and Melissa was gracious and so apologetic - she had it fixed immediately. During this time she and I were talking about the lousy treatment I had just received from the other dealership and Doug said "Hey we can help you out". To make a long story short he and your staff found a way to get me exactly what I was looking for. I truly figured it would be impossible as I was so far upside down. Everyone we encountered treated us with respect and a "let's try" attitude. Customer service #1! They took the time and tried - guess what, I have another Toyota from your dealership and it won't be the last. I will gladly sing your praises to anyone that is looking for a new vehicle. Our experiences with the service department in the past have always been great and now the sales staff again as well. Thank you all for not blowing me off and making the effort to help me out with a newer vehicle. We look forward to continuing with Halterman's. More
Compare to the other dealships that I have visited recently, it is the best one. Specially, the sales consultant, Carols Guerra, he provided me all the services that I need. I am very satisfy with thi recently, it is the best one. Specially, the sales consultant, Carols Guerra, he provided me all the services that I need. I am very satisfy with this visit. I gave him 5 stars. I will recommend tomy friends. More
Halterman Toyota dealership, in East Stroudsburg, PA is a friendly inviting establishment with professional polite sales and general staff. The Sales Representative Eric Goodwine had lots of patience, a friendly inviting establishment with professional polite sales and general staff. The Sales Representative Eric Goodwine had lots of patience, knowledgeable and a great personality. In addition, his manager Jeff Sullivan was really nice. He took time to come out and meet with me to make sure I was happy with my car choice and service. I got a warm sense of being in good hands at entry point when the General Manager Allen greeted me and got someone to assist me. From my experience, Halterman staff or teamplayers that work together as a family making sure customers or happy. I would definitely recommend this establishment to people I know. More
I was looking to purchase a Hyundai Sonata. When i visited location, Matt provided all requested information to me without any issue. Matt, finance person and manager worked the numbers to give me a b visited location, Matt provided all requested information to me without any issue. Matt, finance person and manager worked the numbers to give me a better deal. The thing that I was most impressed about was that I wasn't put under a lot of pressure. The people at Halterman's dealership helped me get exactly the car that I wanted at the price I wanted. I am reasonably sure it will happen again. Thanks all for your help. - Chetan Patil More
Chris and Mark helped me get the best price and the vehicle I wanted. I did not feel pressured to buy more than I could afford. They were attentive to my needs and thorough and friendly in their serv vehicle I wanted. I did not feel pressured to buy more than I could afford. They were attentive to my needs and thorough and friendly in their service throughout and after the sales was completed. More
When I came into the dealership they made me feel relaxed and confident that they would do their best to help me. Tony along with the financial team were able to get me into a new 2013 Toyota corolla. I am s and confident that they would do their best to help me. Tony along with the financial team were able to get me into a new 2013 Toyota corolla. I am so happy I came to them and will recommend all who ask. More
There was a smile and a "hello" from the moment we walked in and the smiles continued throughout our visit with everyone we encountered.. Justin Searle handled our questions and concerns in a very we walked in and the smiles continued throughout our visit with everyone we encountered.. Justin Searle handled our questions and concerns in a very patient and professional manner and we took quite a lengthy time to make our decision. The other staff members who were working around the showroom were all ready with a smile and hello all throughout our stay while the management made an effort to make us happy about our purchase. We met Jeff Sullivan for the final handshake and he worked also with us to ensure our satisfaction....... More
Great experience at the dealership.....would definitely recommend matt raymond to friends. Love our new Toyota tacoma pick up truck. Thank you for working with us :-) recommend matt raymond to friends. Love our new Toyota tacoma pick up truck. Thank you for working with us :-) More