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Toyota of Stroudsburg

East Stroudsburg, PA

4.5
1,406 Reviews

1741 Paradise Trail

East Stroudsburg, PA

18301

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Showing 1,406 reviews

December 06, 2013

I am a repeat customer. I do use this facility for oil change and various services frequently. Just a very good experience making purchase of my 2010 Mercedes Benz. Me and my wife are happy campers. More

by revclaudewoody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2013 -

Toyota of Stroudsburg responded

We appreciate the fact that you had an amazing experience and we gave you a great feeling. We love to help with the car buying experience but it is more than selling a car it is building a relationship that we enjoy.

December 06, 2013

The reception and friendliness of the overall staff was very good. Everyone went out of their way to make sure that our needs were being seen to. Rodney Wilson was extremely friendly and informative and ma More

by signgrap
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Wilson, Sr.
Dec 12, 2013 -

Toyota of Stroudsburg responded

We appreciate the great review and we were glad that you offered us some feedback on how to better assist customers. Thank you again for everything.

December 06, 2013

Our experience was great because Rodney walked us through the process with professional and friendly demeanor. He went a got a bow for my daughter. More

by jfranza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Wilson, Sr.
Dec 12, 2013 -

Toyota of Stroudsburg responded

We appreciate your business and thank you for taking the time to write a review.

December 05, 2013

Tony came outside to greet us when we arrived. Outstanding!! He stayed with us the entire time and made sure all went well through the test drive, car inspection, paperwork and pricing. I was v More

by misslee6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Williams
Dec 12, 2013 -

Toyota of Stroudsburg responded

We appreciate the great review you wrote about Tony as well as a great synopsis of your experience! Thank you!

December 02, 2013

Hi my name is Rich and last week while browsing auto trader i found my dream truck which was being sold by Halterman's for $31,500 it is a 2007 chevy silverado 2500HD duramax diesel z71. i am about 2 ho More

by RichieTomlinson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa McNeill, Matt Roecker
Dec 18, 2013 -

Toyota of Stroudsburg responded

Rich, I am sorry you feel that way. We did not participate in any bad practice, we do a live market pricing and our prices are always changing. We adjusted the price on the website of that vehicle. The internet rep reached out to you to let you know. We did not tell you one price and change it when you got here. I am sorry you felt that we tried to fool you. If you would like to discuss this further you may contact us at 570-421-6930 and ask for one of our Sales Managers.

December 02, 2013

I can safely say that Tony definitely helped me get into the right car for myself. There were times where I started questioning my overall choices, but Tony tirelessly showed me car after car until we had a More

by ajroseo23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Williams
Dec 12, 2013 -

Toyota of Stroudsburg responded

We appreciate the great review of Tony and your experience. We are glad you got the chance to drive so many different cars before you found the best one!!! Congratulations and thank you!!

December 02, 2013

We decided to visit Halterman's because we knew the family from school. So, we consulted the website for the Toyota Corolla. We also consulted other Toyota dealers in the area, but Halterman's websi More

by karenskor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2013 -

Toyota of Stroudsburg responded

Thank you for the detailed review on how you shop and what brought you to our store. This allows us to better assist customers that might be shopping just like you did. Thank you!!!

December 01, 2013

Thomas was very welcoming and friendly from the beginning and throughout the entire car buying experience. I would recommend him and the dealership to anyone looking to buy a new car. More

by nickmatlak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2013 -

Toyota of Stroudsburg responded

We appreciate your review. Thomas is new to us and we are happy to have him!

November 27, 2013

They staff were friendly and fast! The service waiting room was clean and inviting. It had everything you could want or need while you waited. More

by miracles3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
Dec 12, 2013 -

Toyota of Stroudsburg responded

We know our service department provides a quick turn around but thank you for taking the time to write this review. It means a lot to us!

November 25, 2013

I WAS A LOYAL CUSTOMER AND A 2ND TIME PURCHASING NEW TOYOTA AT HALTERMANS. UNFORTUNATELY, I HAVE A BAD EXPERIENCE WITH LUIS. HE WAS DISHONEST ABOUT THIS UPCOMING BLACK FRIDAY OFFER . I TOLD HIM, I WILL More

by blue13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Leiva
Dec 09, 2013 -

Toyota of Stroudsburg responded

We appreciate your response. I understand that we have followed up with you a few times and resolved a few of the issues. I am sorry that we were unable to resolve the issue with giving you a free television with the purchase of a vehicle. We have to be fair to all of our customers. We cannot give a television to one customer for a promotion that is not in effect. We were happy to provide you a great black Friday price ahead of time. You along with anyone else who purchased a vehicle that day or the following days received the same great deals. I am sorry that you have been mislead as to how average of a deal it was. The sites you used to determine this are third party sites and do not sell the cars. They also don't know how much more you were given for your trade. Thank you for your business and we wish you a safe and happy new year. Matt Raymond

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