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Toyota of Stroudsburg

East Stroudsburg, PA

4.4
1,406 Reviews

1741 Paradise Trail

East Stroudsburg, PA

18301

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Showing 1,406 reviews

May 01, 2018

Great deale r they dont pressure you they take time to listen to excately what u want. And are very friendly and just over all a great dealer to go to More

by Truckman123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lanigan, Ricardo Martinez
May 02, 2018 -

Toyota of Stroudsburg responded

Hi Truckman123, Thank you for taking the time out of your day to leave us a 5-Star Review! We very happy to hear Ricardo and Albert made you feel exactly how we want every customer to feel. This is great feedback on how our team is doing. If you ever have any questions feel free to let me know. Thank You, Tim Rowe Marketing Director

April 23, 2018

Great experience Everyone at the dealership is very helpful and professional. They will definitely meet all of your needs in a quick and orderly manner. I highly recom More

by ArielleJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gwen White, Ryan Barrick
Apr 23, 2018 -

Toyota of Stroudsburg responded

Hi ArielleJ, We are so glad to hear your experience went great and that Gwen and Ryan were professional, quick and helpful in every area! Thank You for the kinds words. If you ever have any questions, feel free to let me know. Thank you, Tim Rowe Marketing Director

April 23, 2018

Laid back No pressure ,no hassle,very happy Halterman,s dealership its top notch.Bowtie Mike went above and beyond to make sure I purchase the right Most comfortable truck. He gve me suggestion More

by Piotr Kaminski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BowTie Mike, Tammy Stoshick
Apr 23, 2018 -

Toyota of Stroudsburg responded

Hi Piotr, Wow! We are ecstatic to hear you had such a Wonderful Experience and thank you for the 5-Star Review! This is what we want every customer to be able to say. We are glad you had the VIP Experience from BowTie Mike and Tammy for your visit. We hope you enjoy your new truck for many years to come and we look forward to seeing you again in the future. If you ever have any questions, feel free to let me know. Thank You and Have a Great Day! Tim Rowe Marketing Director

April 19, 2018

Quick service Had a scheduled oil change and tire rotation nothing too lengthy and they were done faster than I thought. Thank you. The service desk where one pays More

by Jade
Recommend Dealer
Yes
Employees Worked With
Courtney Dinkel, Eric McNicholas, Michael Cohen
Apr 19, 2018 -

Toyota of Stroudsburg responded

Hi Jade, Thank You for taking time out of your day to leave us a review. We are very glad to hear you had a speedy visit with us in our Service Department, this is something we are continuously working on and striving to succeed in as we know our Customers time is very important. I apologize for your visit not ending as well as when you came in and throughout. This feedback is so helpful and I have passed on to our Management Team. If you have any questions please feel free to reach out to me. Thank You, Tim Rowe Marketing Director

April 19, 2018

Always courteous and helpful I've started using the service department at Haltermans quite frequently over the past few months and I have to say I am more impressed every time I b More

by efierman102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McNeill, Kristie Finkel
Apr 19, 2018 -

Toyota of Stroudsburg responded

Hi efierman102, Wow! We are So Happy to Hear your experiences have been wonderful this is Exactly what we strive for here at Halterman's. We want every customer to be happy, have fast service and feel they are being treated with a VIP Experience! Thank you for your amazing review and recommending our Services. We look forward to having you as a Customer for Life here at Halterman's. I hope you have a Great Day! Tim Rowe Marketing Director

April 12, 2018

Buying my first car Scott Boylan was very very professional & had plenty of knowledge about the vehicle he was showing me. He sold me on the first car i looked at...I lov More

by Lilly1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lanigan, Scott Boylan
Apr 18, 2018 -

Toyota of Stroudsburg responded

Lilly1017, We appreciate you taking time out of your day to write about your experience here at Halterman's. We are very glad to hear Scott and Albert took such wonderful care of you! We are So Happy that you chose Halterman's for your Car Buying Needs and hope you enjoy your New Car for many years to come! We always strive to make every customer feel like they are VIP. Please let me know if you have any questions. Thank you, Tim Rowe Marketing Director

April 03, 2018

Excellent Sale Rep and customer support I can not say enough nice things about Halterman's and their staff. Damarys was my sales person when I bought my Rave 4 Hybrid. She made the deal move More

by Pocono62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Stoshick, Damarys Henderson
Apr 05, 2018 -

Toyota of Stroudsburg responded

Pocono62, Thank you so much for taking the time out of your day to write about your experience working with Haltermans and Damarys. We appreciate the time you spent with us and we strive to make every customer feel VIP. Please let us know if you have any other questions. Matt Raymond Marketing Director

April 02, 2018

They showed me Love I LOVE LOVE LOVE the way I was treated at Halterman's... The staff was friendly and my salesman Ryan was AMAZING. I recommend getting your car from th More

by Tihaitian1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lanigan, Ryan Barrick
Apr 05, 2018 -

Toyota of Stroudsburg responded

Tihaitian1, Thank you so much for the amazing feedback about working with the team here at Haltermans as well as your Sales Person Ryan. Please let us know if you have any other questions. Matt Raymond Marketing Director

Apr 07, 2018 -

Toyota of Stroudsburg responded

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April 02, 2018

Clueless Sales man!! Was dealing with a sales man by the name Eric. He wanted me and my husband to agree to a car payment amount without even telling us what the interest More

by Damirsm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Fierman
Apr 02, 2018 -

Toyota of Stroudsburg responded

Damirsm1, I would like to thank you for taking the time to reach out about your concern. We are sorry that you feel this way. This morning at our morning meeting I had inquired if anyone knew who might have wrote this review. Eric McNicholas was the sales person you dealt with not Eric Fierman. I would like to speak to you more about your review. We never know an exact rate for a customer unless we have a finance application and we have sent your information to the bank. We can get close in estimates and would be happy to provide that to you. Please call me directly at 570-421-6930 ext 186 Matt Raymond Marketing Director

April 02, 2018

Good price, bad trade-in, shady deal We got a good price on a Toyota Highlander Limited Edition. However, we were very disappointed in what they gave us for our trade in. So the deal was More

by Kenman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Velez, Luis Leiva
Apr 03, 2018 -

Toyota of Stroudsburg responded

Kenman, We appreciate the feedback and sorry that you felt this way about the deal. I would like to speak to you a little be more about your experience. You can reach me directly at 570-421-6930 ext 186. Thank you Matt Raymond Marketing Director

Apr 07, 2018 -

Toyota of Stroudsburg responded

Kenman, Thank you for speaking to me the other day. I appreciate the time you spent with me on the phone the other day. We apologize for the confusion and I hope that you will take us up on the offer we have made to help get you the remote start you were looking for. Matt Raymond Marketing Director

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