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Toyota of Stroudsburg
East Stroudsburg, PA
1,406 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,406 reviews
August 03, 2018
a big scam that lead to a happy ending i received a letter in the mail that said i was prequalified for the fresh start program and after texting back and forth with sylvia she told me i ca i received a letter in the mail that said i was prequalified for the fresh start program and after texting back and forth with sylvia she told me i can come in without a down payment and we’ll make a deal and figure out money later, but when i arrived at haltermans there was no sylvia no offer to match my down payment or anything like i was told. in the end i needed a car so with the help of Rodney i was able to get one. i’m disappointed in the dishonest tactics they used to get me in the door but it all ended well. More
by skrrrtskrrrt
Employees Worked With
Rodney Wilson, Sr., BowTie Mike, Tammy Stoshick, Sylvia Thompson
July 31, 2018
Needed work Courtney is a patient beautiful person. She help me a great deal. Was very nice and understanding. Has a great smile and lots of knowledge. Courtney is a patient beautiful person. She help me a great deal. Was very nice and understanding. Has a great smile and lots of knowledge. More
by aepisorganics
Employees Worked With
Courtney Dinkel
July 28, 2018
My Comments Ever since I met Miss Julie Buskirk from the service department she has always been very courteous and has always done and exemplary job in handling a Ever since I met Miss Julie Buskirk from the service department she has always been very courteous and has always done and exemplary job in handling any requests that were needed. I highly commend her for her service and dedication at Halterman's Toyota. Thanks Julie Sammy B More
by slamin
Employees Worked With
Julie Buskirk
July 26, 2018
Great Customer Service Experience They took the time to ensure I understood the cars functions before I actually got into it. Thank you Bow Tie Mike. Appreciate all the assistance. They took the time to ensure I understood the cars functions before I actually got into it. Thank you Bow Tie Mike. Appreciate all the assistance. More
by Yickjr
Employees Worked With
BowTie Mike, Tammy Stoshick, Ryan Barrick, Eric Fierman
July 25, 2018
Incredible service, felt informed and valued Melissa in service was incredible to deal with. Ive had my vehicle their several times for regularly scheduled maintenance and serious repairs. Both Melissa in service was incredible to deal with. Ive had my vehicle their several times for regularly scheduled maintenance and serious repairs. Both times, I felt valued, informed thought out the entire process and felt like they were fighting for my benefit. If this is the way they treat customers who didn't buy their cars there, be assured they've earned my future car purchasing business. More
by Rivera0901
Employees Worked With
Melissa McNeill
July 19, 2018
I only shop at Haltermans. Haltermans is the best. My Wife and I were on a time restraint and Haltermans took care of all of our needs. Quick, efficient, excellent sales and man Haltermans is the best. My Wife and I were on a time restraint and Haltermans took care of all of our needs. Quick, efficient, excellent sales and management. Finance was also quick but thourough. We like to build relationships with local businesses. We pick Haltermans. Michael and Diane Tepedino Tepsbest Restaurant Group More
by Tepsbest
Employees Worked With
BowTie Mike, Tammy Stoshick, Eric Fierman
July 10, 2018
My 4th car from Halterman's It was easy to select my brand new 2018 Toyota RAV 4 after test driving a few cars due to the kind, polite, well-mannered, courteous, professional, fr It was easy to select my brand new 2018 Toyota RAV 4 after test driving a few cars due to the kind, polite, well-mannered, courteous, professional, friendly, no pressure, customer-oriented salesperson Scott, and Bow Tie Mike who explained the details of my car to me, and the General Manager who listened to my concerns and kindly resolved them. This new purchase is my 4th car from Halterman's. The past 3 cars have been brand new Toyota RAV4's from Halterman's. I purchased my first car from Halterman's in the 1990s when I first moved to the Poconos. It was a used Jeep Wrangler Sahara. Halterman's and I have a history together. I recommend Halterman's for your next Toyota purchase. More
by Nadia
Employees Worked With
BowTie Mike, Sylvia Thompson, Scott Boylan
June 09, 2018
Incompetent or "Bait and Switch" really doesn't matter! I contacted the dealership three days in advance about a 2015 Tacoma. Spoke with multiple internet sales reps on the phone and informed them that I I contacted the dealership three days in advance about a 2015 Tacoma. Spoke with multiple internet sales reps on the phone and informed them that I wanted to test drive the truck on Saturday morning when they opened. The told me I needed an appointment so I scheduled an appointment for 8:30 AM I told the girl that I was coming over two hours to see the truck and if I could get a call friday night to verify that the truck was still available, that would be appreciated. She responded " no problem". Friday when I didn't get a call, I spoke to Tina at 5:30 PM to verify the truck was still available. After keeping me waiting for ten minutes, she responded that the truck is still here. I asked what time they closed...she responded 8:00 PM.....I again asked if she could call me back before they close and verify the truck was not sold....she responded "yes". At 7:45 when I still did not get a call, I called back and again verified that the truck was on site..... Saturday morning my son and I arrived at the dealership as scheduled at 8:30 AM with my trade in ready to make a deal. I was informed by another rep that the truck was sold at 9:00 pm the night before!!!!!!!! Michael , the sales rep that was forced to clean up the mess that Tina and Gwen made (btw Tina was no where to be found for our pre-arranged 8:30 appointment). The only bright spot in an otherwise nightmare experience was meeting Michael Cohen. Good guy and straight shooter. Long Story short: don't believe anything you are told from this dealership on the phone....Also, internet sales reps are incompetent liars! Steer clear of "Gwen" and "Tina". Neither could be bothered to do their job or give a xxxx about an out of state buyer.........These two are either the dumbest employees on the face of the earth, or this was part of an elaborate "bait and switch" and they are just pulling people in to sell new cars rather than used. I won't go back , but if I did, I would work with Mike Cohen. Only guy that knows what he's doing and has a concept of "customer service and play. To my internet sales reps: if you are commissioned on getting people in to the dealership at any cost, you must have done well. More
by Bob from Orange COunty
Employees Worked With
Tina and Gwen, Internet Sales, Michael Cohen
May 26, 2018
All work Like a family This is my secon car from halterman I came back because of their service - and friendliness I feel comfortable with them - Keep up the good This is my secon car from halterman I came back because of their service - and friendliness I feel comfortable with them - Keep up the good job !!! More
by Elvaria
Employees Worked With
BowTie Mike, Scott Boylan
May 16, 2018
Very nice and friendly people i love to go there This is on the best place i ever been , their attention is marvelous there is no place like this one i love this place they make me feel like at home This is on the best place i ever been , their attention is marvelous there is no place like this one i love this place they make me feel like at home More
by Almonte1973
Employees Worked With
Kristie Finkel
