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Toyota of Stroudsburg

East Stroudsburg, PA

4.4
1,406 Reviews

1741 Paradise Trail

East Stroudsburg, PA

18301

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Showing 1,406 reviews

November 02, 2018

Very Calm environment Buying a car has always caused me great stress. I went into this dealership expecting stress, but it ended up being very pleasant and agreeable in all More

by LupeNunezScooterlady2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Velez, BowTie Mike, Mike Miller, James Molina
Nov 02, 2018 -

Toyota of Stroudsburg responded

Thank you for providing us with your positive feedback and for the five-star rating! We're sorry that your previous car buying experience have been stressful, but we are so happy to hear that your visit to Halterman's Toyota ended up being pleasant, agreeable, and not stressful as you expected! We're glad to know that James and the sales team were very knowledgable, listened to your wants and needs, and match you with the RAV4 that you wanted. We hope you enjoy driving your new RAV4, and we look forward to seeing you again in the future!

November 01, 2018

Go elsewhere Be sure to spell out service needs and plan for an indefinite timeline. Plan on being yelled at by the service rep because he does no wrong. His name More

by Neveragsin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Sargent
Nov 05, 2018 -

Toyota of Stroudsburg responded

Thank you for your feedback. We are sorry for the inconveniences you have experienced during your service visit. We always strive to provide excellent customer service that results in 100% customer satisfaction. If you would be willing, we would like to to discuss your experience in further detail and resolve any issues you've had. Please give us a call at 888-649-1014 at your earliest convenience. We look forward to speaking with you.

October 29, 2018

Great service!! When I got to Halterman’s I was told that my Corolla had a recall and did I have time to have it fixed...I agreed. The service I came in for and the r More

by JanetB46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale
Oct 30, 2018 -

Toyota of Stroudsburg responded

Janet, thank you for taking the time to provide us with your feedback and for the five-star rating! We're sorry to hear that your vehicle had a recall, but we're glad that it was taken care of in a timely manner and that Brian was helpful and able to make this experience a positive one overall. We look forward to seeing you again in the future!

October 25, 2018

Great service Halterman’s has always given me great service and they have a friendly staff. Can’t imagine going to any other dealer. Thanks again for the great serv More

by Bam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Velez, Courtney Dinkel, Sylvia Thompson, John Averett
Oct 25, 2018 -

Toyota of Stroudsburg responded

Thank you for taking the time to provide us with your feedback and for the five-star rating! We're so glad to hear that our service team was friendly and made your experience at our dealership a positive one. Thank you for choosing Halterman's Toyota, and we look forward to seeing you again in the future!

October 25, 2018

Was sold a motor vehicle with a fraudulent history. After purchase, the motor vehicle in question had a total transmission failure, which reduced the value of the vehicle to zero. I believe this transmi More

by GOT TRICKED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Oct 30, 2018 -

Toyota of Stroudsburg responded

Thank you for your feedback. We apologize for any inconvenience you have experienced at our dealership. We strive to provide five-star customer service that results in 100% customer satisfaction, and we are sorry that this was not the case for you. If you would be willing, we would like to further discuss your experience and resolve these issues. Please give us a call at (888) 885-8114 at your earliest convenience.

October 23, 2018

working hand in hand with scammers Just go to a different Toyota dealership.... once they have your sale here they don't follow through on their deal prior to making it. They couldn't c More

by DaleJrDolphins
Customer Service
Recommend Dealer
No
Employees Worked With
Ray Velez
October 20, 2018

Haltermans review Family has been using the dealership for 15+ years and is completely satisfied. Fast and able to get a hold of me through email, text, or phone. More

by Ericscamry2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Dinkel
Oct 22, 2018 -

Toyota of Stroudsburg responded

Thank you, Eric, for your positive feedback and for the five-star rating! We very much appreciate you and your family being loyal to this dealership for over 15 years! We're also glad to hear that Courtney was able to make your most recent visit an overall positive experience. We look forward to seeing you again in the future!

October 13, 2018

Does not get any better. I have dealt with no less than 20 dealerships in my time for leases and purchases and can honestly say that this is the best I have had the pleasure More

by 1fussylawyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Santiago, Courtney Dinkel, Ganesh Jagat
Oct 15, 2018 -

Toyota of Stroudsburg responded

Thank you so much for taking the time to share this wonderful review and for the five-star rating! We're so glad to hear that Ganesh, Courtney, and the staff were able to make your experience at our dealership a great one! We appreciate your recommendation, and we look forward to seeing you again in the future!

October 04, 2018

Quick, Easy & VERY professional from the salesman to driving The staff there worked with us to make the entire experience pleasant, I've purchased cars from other dealerships in the past, Haltermans was by far t More

by Palmieri, Patricia & Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BowTie Mike, Sylvia Thompson, Antonio Ozaeta
Oct 05, 2018 -

Toyota of Stroudsburg responded

Thank you for taking the time to review us! We are happy to hear that you enjoyed your visit with us. We hope to see you again in the near future!

September 28, 2018

My amazing first time financing a car !! Tammy & Jeremy have been the BEST , god bless them! They have made my first experience financing a car amazing ! I am Very happy ! Yay thank you More

by Librababy96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, BowTie Mike, Tammy Stoshick
Oct 01, 2018 -

Toyota of Stroudsburg responded

Thank you so much for your positive feedback and the five-star rating! We are so glad to hear that Tammy and Jeremy were able to make your first experience financing a car an amazing one. Congratulations, and we look forward to seeing you again in the near future!

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