Toyota of Stroudsburg

Best car buying experience My salesman was Chris and he was the absolute best. He makes sure you get the right car for your needs. Please but here if you want a stress free car My salesman was Chris and he was the absolute best. He makes sure you get the right car for your needs. Please but here if you want a stress free car buying experience. More

My New Toyota I was in desperate need fora vehicle because my truck had a serious breakdown. I setup an appointment with Halterman Toyota and Samantha met me at the I was in desperate need fora vehicle because my truck had a serious breakdown. I setup an appointment with Halterman Toyota and Samantha met me at the door. I am so pleased with Samantha’s professional and kind manner. I was so surprised that she offered me drinks and lunch as I waited for the detailing to be completed. Bow Tie Mike went over all the functions so I knew where all the bells and whistles were located. I am beyond elated and my Service Dog Snickers loves her new 4-Runner too! More

Good job! Good dealership, good sales representative, friendly delivery coordinator, good car to own! We liked everything, me and my wife. There was no problem Good dealership, good sales representative, friendly delivery coordinator, good car to own! We liked everything, me and my wife. There was no problem, complete understanding. Good job, Chris! More

Exceptional This was my first time visiting the dealership and we had an amazing car buying experience with Chris. Chris was very knowledgeable, understanding and This was my first time visiting the dealership and we had an amazing car buying experience with Chris. Chris was very knowledgeable, understanding and made us feel very comfortable with our choice. More

That's the way to buy a car. Chris was friendly, attentive, and knowledgable. I didnt feel pressured, yet felt like I could count on him to assist me in my decisions. I had a grea Chris was friendly, attentive, and knowledgable. I didnt feel pressured, yet felt like I could count on him to assist me in my decisions. I had a great experience and will recommend to all I know for their car needs. More

perfect smooth transaction. i went to toyota with a price i was comfortable with n he managed to make that happen for me. i will recommend Chris DeLeo to evone i kno. i’m really i went to toyota with a price i was comfortable with n he managed to make that happen for me. i will recommend Chris DeLeo to evone i kno. i’m really happy. what a great guy , thank you truly. Dari More

our purchase of our Toyota rav 4 from Halterman E Stroudsbur Chris and his assist. Paul, professional, incitefull and very helpfull in meeting our budget requirements. Made our purchase, a very smooth move! High Chris and his assist. Paul, professional, incitefull and very helpfull in meeting our budget requirements. Made our purchase, a very smooth move! Highly recommend. Also , koodos to bow tie Mike, your tech wizard. More

Terrible dealership Incompetent from the quick lube, to the body shop. To the management. Took vehicle in for “Toyota care” that comes with the vehicle I purchased there Incompetent from the quick lube, to the body shop. To the management. Took vehicle in for “Toyota care” that comes with the vehicle I purchased there new. They put it of the lift incorrectly and damaged the driver rocker panel. They also double gasketed the oil filter, spilled oil all over the bottom skid plate, did not clean it. Tracked oil inside my car and the service advisor BRIAN DIPASQUALE lied to my face and said they had an accident and that that cleaned it all They didn’t clean any, when I got my my house there was fresh oil on my paved driveway Wrote a bad survey and then the GM David contacted me. Said they would do a LEVEL 3 detailing which includes inside cleaning and outside polishing and to fix the rocker panel. He would need to see the car in person. David, the service manager and a technician lifted the car on their lift. Had problems getting the lift to line up under the car, and had to move the vehicle to a different lift. The problem lift lines up perfectly with the damaged rocker panels..the service manager had the audacity to say he didn’t know if the damage was caused there! Unbelievable They ended up ordering the rocker panel they damaged and scheduled the installation for a week later, Monday and they would get me a rental Fine, I showed up Monday and they didn’t have the rental ready, finally rented a car from enterprise and was on my way Picked the car up Tuesday in the pouring rain, took the car home in the rain, parked it and drove to work the next morning. Let the car dry Wednesday and decided to take a look at their work. Did an excellent job on the rocker panel so I looked at the rest of the car There is a spot of clear coat missing from the hood.. Call David the general manager immediately after noticing and he said he needed to look Brought the car within 15 minutes of our phone call The service manager comes out and says he has a picture of the damage. Alright well so do i He claims the damage was there before I dropped it off Denies that he looked at the car a few days prior. Lied Also stated the body guy “wiped the hood” and the “paint came off” Well which is it? Was the damage there before or came off wiping the hood? Keep in mine I purchased my vehicle here and they treat me like this. Unbelievable He states he believed I’m lying, in different words and that the damage was there. Way to contradict yourself Seems like they fixed their mistake once and will not accept responsibility during that repair This car is a year old and has paint hanging off the hood Terrible experience, habitually lying managers and will never be returning to this dealer in my life Will go to Kosh 33 for my new rav4 and tundra TRD pro Hopefully the right person reads this review and sends it to the right people, if that person exists at Haltermans that won’t push this second time screw up, under the rug. More

Our experience My husband and I were treated excellently at Halterman"s, Chris is worth is weight in gold I can't say enough about him and how he treated us. Everyon My husband and I were treated excellently at Halterman"s, Chris is worth is weight in gold I can't say enough about him and how he treated us. Everyone there is so very nice from Freddy to Tammy to bow tie Mike they make your experience in buy a new vehicle from them a wonderful experience this was our first purchase from Halterman's and definitely not our last. We are very happy with the excellent professional service in which we received from Haltermans. We give your dealership 5 STARS ⭐⭐⭐⭐⭐ keep up they great job!!!!! More

Awesome Service This dealership and the service of my salesman was AMAZING! For me buying my first car ever the experience was the best ever. I was always so scared o This dealership and the service of my salesman was AMAZING! For me buying my first car ever the experience was the best ever. I was always so scared of the “buying a car” experience and Chris really made this easy, fun, and a great first time experience! I will definitely refer friends to him! I walked in here wanting something else but Chris showed me the Toyota Highlander and it was love at first sight. I love my new car so much! More