Toyota of Stroudsburg
East Stroudsburg, PA
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Lee was a great service rep. He kept everything straight up and I felt he was very honest. Constant communication with me as he learned about what was being done on my vehicle. W He kept everything straight up and I felt he was very honest. Constant communication with me as he learned about what was being done on my vehicle. Would be glad have him as my service rep in future. More
Eric McNicholas did a great job helping me with the purchase of my first car. He got me financing that actually beat the rates of the banks and credit unions I had been shopping. He was extremely knowl purchase of my first car. He got me financing that actually beat the rates of the banks and credit unions I had been shopping. He was extremely knowledgeable about the car and walked me through the entire buying process. My family has made several purchases from him and I would highly recommend that you give him a call if you’re in the market for a car right now! More
Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business. More
Eric was superb! He figured out what I wanted and called me immediately when he found a car that met all my requirements. In two hours, We had completed my purchase, He figured out what I wanted and called me immediately when he found a car that met all my requirements. In two hours, We had completed my purchase, and Eric had given us a thorough introduction to our new car. He was extremely professional! We will recommend him to all our family and friends! More
I am currently working either he service department. I had to go here because toyota roadside wouldn't tow my truck to my preferred dealer Koch 33. My truck was towed away last night at 5 and I had co I had to go here because toyota roadside wouldn't tow my truck to my preferred dealer Koch 33. My truck was towed away last night at 5 and I had contacted halterman to let them know the issue. They promised someone would contact me first thing this morning. No such call came in. I tried calling several different departments with no answer. I tried the live chat and they assured me the service manager would call me. That was an hour ago. No answer. As of right now there is no confirmation my truck even arrived there. This is a 50 thousand dollar investment that I have trusted them with and they don't even care to let me know it's OK. Super disappointing More
Wonderful experience,Eric was a great help ,very polite knowledgeable,patient,would recommend him to all new and undecided costumers;same great service and help from the financial department. Definitely wi knowledgeable,patient,would recommend him to all new and undecided costumers;same great service and help from the financial department. Definitely will use their help for our next time when buying another car,best dealer in the area! Dan Raiciulescu More
As always Excellent Service!!! Melissa always provides Excellent Customer Service and is prompt to help with any questions!!! Thank you so much!!! Excellent Customer Service and is prompt to help with any questions!!! Thank you so much!!! More
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH RODNEY, DAVID AND TAMMY AND THEY WERE ALL VERY HELPFUL AND SUPER NICE. I DROVE FROM 10 HOURS AWAY SO THEY GOT ALL MY PAPER WORK DONE AND GOT ME OUT T RODNEY, DAVID AND TAMMY AND THEY WERE ALL VERY HELPFUL AND SUPER NICE. I DROVE FROM 10 HOURS AWAY SO THEY GOT ALL MY PAPER WORK DONE AND GOT ME OUT THE DOOR VERY QUICKLY. THE DEAALERSHIP IT SELF WAS VERY NICE AND CLEAN. I HIGHLY RECOMMEND ANYONE TO GO PURCHASE A VEHICLE FROM THEM. VERY HAPPY WITH MY PURCHASE!!! More
Freddie was haggle free, to the point and really helped me out! Appreciate his expertise! It was my first time purchasing a vehicle and he broke down the numbers for me to understand. me out! Appreciate his expertise! It was my first time purchasing a vehicle and he broke down the numbers for me to understand. More