Toyota of Stroudsburg
East Stroudsburg, PA
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I was in a rush to move from my old car to a new lease. I have used this dealership in the past and again found them to be helpful and to meet my needs perfectly. The salesman was knowledgable about the p I have used this dealership in the past and again found them to be helpful and to meet my needs perfectly. The salesman was knowledgable about the products and hacing heard my needs provided useful suggestions to meet those needs. I have recommended this dealership to others and will continue to do so based on this most recent experience More
Natacha did a very good job for a beginner. I hope that Natacha did a very good job for a beginner. I hope that when we have a problem with the vehicle, the people in charge would be responsive to our need Natacha did a very good job for a beginner. I hope that when we have a problem with the vehicle, the people in charge would be responsive to our needs. Halterman had been in the area for a long time, & we hope that it now have better sales people to deal with. More
Overall experience was very good, slightly disappointed with the level of knowledge by sales associates on the service provided and features in the cars. We received three differnet answers on when the oi with the level of knowledge by sales associates on the service provided and features in the cars. We received three differnet answers on when the oil should be changed, also several questions that were asked my husband was knew more about some of the features. More
My husband and I had a wonderful experience buying our Camry, Thank Coach!!!!! this the fifth vehicle we have bought at Halterman's I love toyota vehicles, wou;d love to buy here again. Our sales man wa Camry, Thank Coach!!!!! this the fifth vehicle we have bought at Halterman's I love toyota vehicles, wou;d love to buy here again. Our sales man was wonderful and very helpful, no being pushed to buy More
I recently purchased an '07 Sequoia which, I believe, belonged to Mrs. Halterman. Kevin, Coach & other staff are to be commended for their attitudes & customer service. I purchased this vehicle sight u belonged to Mrs. Halterman. Kevin, Coach & other staff are to be commended for their attitudes & customer service. I purchased this vehicle sight unseen, except for the photos provided. I am disappointed that the following items, in relation to CONDITION, were not mentioned: Broken/mangled drivers cup holder; chipped paint & very poor 'touch-up' on the front grill (next to the Toyota decal); gouges on the rear hatch door; scuff marks on the rear licence plate section; missing cover for the trailer hitch. I was SO excited about my purchase...I've ALWAYS wanted an '07 White Sequoia and was disappointed that the vehicle wasn't even detailed for delivery. There were coffee stains on the carpets and on the driver's side door (by the speaker); the leather wasn't cleaned or treated; and there were more miles on the odometer (36,486) than were listed on my original purchase agreement (36,083). All four tires also required more air as they were low. Your customer service is second to none, and I applaud you for this. It would have been a "perfect" experience had the vehicle been delivered to me clean & detailed. Thank you. Karen Hall More
I was pleasantly surprised dealing with Halterman's Toyota. What I wanted was not readily available and needed to be specially ordered. I did my homework requesting an Internet quotes from multiple dea Toyota. What I wanted was not readily available and needed to be specially ordered. I did my homework requesting an Internet quotes from multiple dealerships. I received tons of unrelated and useless emails. Everyone was concerned only about clearing their stock and not about what I wanted (like I should care about what they have on their lots...) and insisting on visiting their dealership before giving a quote. Kevin Kelly from Halterman's was the ONLY one who responded with the straight-forward answer, gave me a quote, which was very close to what I expected. He also explained to me that it will take about 4 months to get the car but I was not in a hurry. 4 1/2 months later I finally received a call from very friendly salesperson Matt Napolitano informing me that the car is ready for pickup. It turned out that Matt was not just friendly but very knowledgeable. He offered to take a car around town giving me an opportunity to ask questions and get a feeling of my new car. This proved to be very useful on my way back home. We spent a few hours in the dealership finalizing the deal in absolutely stress-free non-pressure environment, not as per popular perception of a car dealership. If anyone whom I know would want to buy a Toyota, the Halterman's will be their next stop. And if anyone would want to buy something else I will do my best to convince them to buy Toyota. Great job guys! Thank you very much! More
Charming, friendly, warm, funny, genuine, What's not to like about Coach! Most every salesperson I've ever met should take a lesson from this guy (perhaps that's why he got the nickname!) Everyone we saw like about Coach! Most every salesperson I've ever met should take a lesson from this guy (perhaps that's why he got the nickname!) Everyone we saw there was warm & friendly and they were so accommodating and stayed late 2 nights (sorry guys.) We had to drive over an hour to see the car we found online, and it was worth the trip. Would we make it again? Definitely. 2 thumbs up and a (hug for coach). We got a great car a an amazing price. More
coach was very helpful and over friendly. when i return to this dealer,(which i will) i will defiantly ask for coach. he was attentive and professional unlike a few dealers in the area i went to before. i to this dealer,(which i will) i will defiantly ask for coach. he was attentive and professional unlike a few dealers in the area i went to before. i received a call a few days later and would recommend this dealer to anyone More
Our purchase of a used vehicle for our daughter was good. The salesman was friendly and polite. They were able to hold the vehicle for us until we got our financing taken care of. We would definitely refe The salesman was friendly and polite. They were able to hold the vehicle for us until we got our financing taken care of. We would definitely refer them and would consider going back for our future vehicle needs. More
We did not plan on buying a truck when we were getting our truck serviced. But after talking to Matt Raymond, He made the decision for us easier. He was pleasant to work with and not a pushy salesman. our truck serviced. But after talking to Matt Raymond, He made the decision for us easier. He was pleasant to work with and not a pushy salesman. He answered every question we had and got us in to the payment we could afford. More