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Toyota of Stroudsburg

East Stroudsburg, PA

4.3
1,406 Reviews

1741 Paradise Trail

East Stroudsburg, PA

18301

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Showing 1,406 reviews

August 06, 2020

Eric was very helpful in finding me a safe, reliable, and affordable car for myself, and my family. i am very happy with my car! More

by Gabyygonzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric McNicholas
Aug 20, 2020 -

Toyota of Stroudsburg responded

This is great news! We're so happy to know that you had a good experience.

August 06, 2020

Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure yo More

by Vrose
Recommend Dealer
Yes
Employees Worked With
Rodney Wilson, Sr., Doreen Roberts, Betsy Botsko, Ganesh Jagat, Tammy Stoshick, Nico Menichello, Leah Flores
Aug 20, 2020 -

Toyota of Stroudsburg responded

Hello - thanks for the positive feedback! We're always happy to hear good things from our customers.

August 06, 2020

Super excellent service Nicholas went above and beyond helping me everyone there totally friendly and helpful I felt just like family thank you very much Nick More

by Geo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Purpura
Aug 20, 2020 -

Toyota of Stroudsburg responded

This is great news! We're so happy to know that you had a good experience.

August 06, 2020

First time buying a car This was my first ever experience buying a vehicle. I had been to multiple other dealerships and despite explaining what I wanted nobody actually show More

by PeroEv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Purpura, Junior Genao
Aug 20, 2020 -

Toyota of Stroudsburg responded

We are glad you enjoyed your experience at Halterman's Toyota. Please visit us again soon!

August 05, 2020

Had a great experience. Very friendly and understanding, not overwhelming at all. First time buying a car, and really made us feel comfortable and supported. More

by jtnigro1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy, Nick Purpura, Lindsey Matlock
Aug 20, 2020 -

Toyota of Stroudsburg responded

We are glad you enjoyed your experience at Halterman's Toyota. Please visit us again soon!

August 04, 2020

Each time I visit toyota for service I'm always satisfied with the level of service. My encounter with the Rodney Wilson has always been exceptional. He always go the extra mile. My highest rating goes to More

by ChaplaiThe chapjainneugenio
Recommend Dealer
Yes
Employees Worked With
Rodney Wilson, Sr., Tammy Stoshick, Brian DiPasquale
August 04, 2020

I've been a customer of Halterman's since 2016. The employees are the best and treat you like family. Eric worked with me to get the best deal he could on the car that I wanted. More

by Missy M 464
Recommend Dealer
Yes
Employees Worked With
Eric McNicholas, Junior Genao
Aug 20, 2020 -

Toyota of Stroudsburg responded

Thanks for the great review - It was a pleasure serving you as a customer.

August 03, 2020

Terrible. As a first time car buyer they soiled my otherwise great experience because they decieved me about car recalls. Chris neglected to inform me at all points of the sale about the two open rec More

by Rebecca Burlingame
Recommend Dealer
No
Employees Worked With
Tammy Stoshick, Chris DeLeo
Aug 03, 2020 -

Toyota of Stroudsburg responded

Rebecca, we understand and appreciate your concerns, however we would like to clarify some of the them for you. Whenever a manufacturer (Toyota or others) issues a recall, there are generally two types. The first being a stop sale recall because the issues are severe in nature and the vehicle would not be safe to sell or drive. The second is a regular open recall which means the vehicle is safe to be sold and driven until the remedy for the recall(s) becomes available from the manufacturer. This is the case with the vehicle you purchased from us. The nature of the recalls on your vehicle have been deemed by Toyota to not require a stop sale and will be taken care of by us/Toyota when the remedies become available. This is the paperwork (not a contract) that we had you sign, to make you aware that there are open recalls that do not have a remedy available yet. This is standard practice among all dealerships and manufacturers. We did not deceive you nor did we sell you an unsafe vehicle as you claim.

Aug 03, 2020 -

Rebecca Burlingame responded

Please do not say you are clarifying my concerns, You are working to address my concerns. Also please read what I actually said in my review. I said "potentially dangerous" to myself and others because of the recalls. If it is illegal to sell a new car with recalls it should be the same for used cars. I would have never found out about the recalls to have them addressed as my sales rep never told me and since I wasnt the owner of the car when the recalls came out I wouldnt have been notified. The recalls came out Jan. 13th and 17th and I bought the car April 29th. It should have been fixed before then. Your response still does not cover my issue with your matience department. Who refused me transportation of my own simply because im quote "underage". I still have a job and personal obligations, I should have been given a car.

August 03, 2020

John was excellent, helpful and extraordinary person. He also has a good knowledge about the Toyota Cars and this makes me a perfect deals for the RAV4. I think full credit goes to John. More

by Nileshchandra Parikh
Recommend Dealer
Yes
Employees Worked With
John Averett
August 03, 2020

Friendly service, sales representative was awesome and answered all questions and made the buying experience a great one. Would recommend this dealership to anyone who is looking for this kind of service More

by Briguy11891936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric McNicholas
Aug 20, 2020 -

Toyota of Stroudsburg responded

Hello - thanks for the positive feedback! We're always happy to hear good things from our customers.

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