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Toyota of Stamford
Stamford, CT
488 Reviews
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488 Reviews of Toyota of Stamford
October 27, 2012
at october 22,2012,brought my car to toyota of stamford service deparment,they did a regular service on my LEXUS RX 330 ,i also told them to perform a computer diagnostic ,because the engine light went service deparment,they did a regular service on my LEXUS RX 330 ,i also told them to perform a computer diagnostic ,because the engine light went on and off regulary,two hours later he call me ,telling me the both catalysts needs to be replace, the price was $ 1500,i told him not to do it ,cause i didn't have the money, later he mention that they can lower to $ 1350,but still can't afford it, everything ok till there, went to pick up my car at 4:30 pm,they charge $ 110 for the diagnostic, and $98.15 for the oil change ,plus taxes and "others" ended up paying $226.69,guido was on the phone when i arrive,and with signs told me that my car was outside,when i get in to the car i couldn't get it starterd,a mechanic approach and told me ,that it sounds like it was the battery,after he ask me for the invoice,and told me that they recommend a battery replacement, and that was written on the paper,but i was never aware by guido then we went inside and i told guido that i couldn't get my car started,and the guy who works there ,told him that he recommend a battery replacement,well, guido's answer was really estupid and offensive,he said :" i didn't tell you about the battery because you said you have no money to expend ",but in a offensive way,he never apologize nor did something to resolve the situation,trying to make me feel guilty for the situation . and then he went back to his phone ,(he was on the phone this whole time) ignoring me and the other guy,i try to talk him back,but a valet parking worker came with the jumper,(he was very respectful and worry ), and together we make it work im very dissappointed and will never come back to this place,i don't care if i have to go to milford for the next service they just lost another customer More
by luisaldiaz
Employees Worked With
guido
October 08, 2012
Hi,I really am always very pleased with the service and especially the Stamford Toyota group of people who work for my car has optimum performance. especially the Stamford Toyota group of people who work for my car has optimum performance. More
by clemencia.escobar.3
Employees Worked With
Guido Frieri, Frank Veneziano
October 01, 2012
Aaron Zislis was very attentive to our needs. We test drove the 2012 Camry LE and a 2010 Camry XLE. My wife & I both agreed that the 2010 had a better ride and feel. Considering the low mileage and the f drove the 2012 Camry LE and a 2010 Camry XLE. My wife & I both agreed that the 2010 had a better ride and feel. Considering the low mileage and the fact that we had previously purchased a certified pre owned vehicle from this dealerhship, it was a "no-brainer". We are satisfied with our 2010 camry XLE and the excellent service provided by Mr. Zislis. More
by msomma25
Employees Worked With
Aaron Zislis
September 28, 2012
I have to be honest with you, I wasn't very happy about my visit at all. I was happy, though, that the person examining my car noticed that I was missing a hubcap. Here are the negatives of my visit: my visit at all. I was happy, though, that the person examining my car noticed that I was missing a hubcap. Here are the negatives of my visit: I was asked many times in a negative, condescending way, why I did not buy my Prius from the Stamford location. Once is enough, though it really wasn't any business of Guido at all, nor was it professional of him to try to make me feel guilty or bad for that, time after time. I waited 2 hours for an oil change, the most I've ever waited in my life. When I talked to Guido before I went into the waiting room, I said how I wanted a new hubcap, whatever the price was. When I was done and was given the paperwork I saw that nothing was done regarding my wheel. He seemed surprised and asked if I wanted to have the hubcap replaced. Obviously, he wasn't listening to me. He told me to go over to parts and get one. Honestly, I thought that the 2 hours I waited was because they were taking care of that. So, I went over to parts and, I have to say, I was surprised at how apathetic and lazy the guy behind the counter was. He didn't look up at me or acknowledge me. When I asked him about the hubcap it seemed that I was wasting his time and his energy. He huffed and puffed. Not very welcoming at all. After pushing him, he found out that it would cost 95 with tax for the hubcap that would have to be sent into the store because you were out. I told him to hold on for a second and I checked on the internet. I found an OEM hubcap for 27...37 with shipping. He seemed annoyed and was asking what I was doing. He went back to his business and stopped talking with me or helping me out so I just left. To be honest, I've never experienced such bad service. I'd rather pay money at a shop for an oil change than be treated this way. I don't plan on coming back because I don't want a repeat of this. I think I'll try my luck at Toyota of Greenwich even though it's 10 more minutes away. More
by DanDelFerraro
Employees Worked With
Guido
September 12, 2012
First, I’d like to express my gratitude to Albert Gonzalez at Toyota of Stamford, for going above and beyond, and walking me through all my options. It started off by test driving a few different veh Gonzalez at Toyota of Stamford, for going above and beyond, and walking me through all my options. It started off by test driving a few different vehicles, until I made my selection of a Rav4. And….(I’m pretty complicated). He was always very professional and personable with me. Albert was referred to me by a close friend whose family has been buying from him for years…! I can see why he’s gotten such high praise! I knew after 20 minutes of talking to him, that a sale would be happening with no issues. The warm atmosphere, personable, and thorough approach took away my anxiety and stress of buying a car. Albert does not only makes a sale happen, but also, takes care of his client’s needs. It’s obvious how above and beyond he would go to surpass a customer’s satisfaction. I had a wonderful experience, and would recommend Albert Gonzalez, and Toyota of Stamford to all my friends! Thank you so much Albert!!!!!!!!!!!!!!! More
by Stacyd777
Employees Worked With
Albert Gonzalez
August 25, 2012
Albert was recommended to me by my sister in law who has gotten many of her cars from him. Prior to even stepping foot in the dealership, Albert was constantly communicating with us over the phone and letti gotten many of her cars from him. Prior to even stepping foot in the dealership, Albert was constantly communicating with us over the phone and letting us know the best deals on the car we wanted. When I finally went in today, he was extraordinarily helpful and described the car very thoroughly. He also took me on a test drive and continued to tell us more about the car throughout the ride. Once the sale was complete, Albert took the time after the dealership was about to close, to show me how to work all of the gadgets in the car. I will definitely recommend this dealership along with Albert to anyone purchasing a car!! More
by ChristineGuiffra
Employees Worked With
Albert Gonzalez
August 24, 2012
Albert and John made the experience comfortable and efficient from sales to my trade in to prep of the new car. I would recommend these employees as well as the dealership to my friends. efficient from sales to my trade in to prep of the new car. I would recommend these employees as well as the dealership to my friends. More
by jimjct1
Employees Worked With
Albert Gonzalez, John Linn
August 15, 2012
Mr. Gonzalez was pleasant, helpful, patient and a delight to work with as I worked through which car I wanted and all the options I wanted. He was informative and not pushy at the same time. When he called to work with as I worked through which car I wanted and all the options I wanted. He was informative and not pushy at the same time. When he called that my car had arrived, he helped me do anythign I had to do before I returned to sign documents and pick up the car. He greated em when I arrived, and explained the car features and even helped set up the bluetooth for me. He also made it pleasant by his upbeat attidtude and his offer to call him to set up appointments for service and call if I had any problems or questions concerning my new car. I have bought or leased many cars and this was one of the best experiences I have had and would recommend him t others looking at a Toyota. More
by 970summer
Employees Worked With
Albert N Gonzalez
June 24, 2012
I am a recent college graduate and I went Toyota of Stamford hoping to lease a Toyota corolla. Albert Gonzalez was the first dealer I spoke with. He was very pleasant and highly informative.He gave me Stamford hoping to lease a Toyota corolla. Albert Gonzalez was the first dealer I spoke with. He was very pleasant and highly informative.He gave me a clear picture about what to expect and explained the difference between financing and leasing for me as an international student. He maintained constant communication and made the application process seem simple. I also requested that I get the car on a earlier date, and he actually not only facilitated it but also came to work on his day off just so that we could get the car on our desired date. I highly recommend Toyota of Stamford and Albert Gonzalez especially. I should thank him for making the car leasing experience wonderful. More
by Jyothsna
Employees Worked With
Albert Gonzalez
