Toyota of Stamford

I entered the showroom on a relative whim, last Saturday afternoon. I had zero intention of making a purchase that day, and simply wanted to get a feel for what was on the lot. Upon entering the showroo afternoon. I had zero intention of making a purchase that day, and simply wanted to get a feel for what was on the lot. Upon entering the showroom, I was immediately referred to Elise Brown, who was tremendously helpful and patient related to my preferences. We test drove two vehicles, then she helped me search the entire lot for exactly what I was looking for. To my surprise, we found it. Actually, Elise found it - and simply pointed it out to me. A charcoal colored RAV4, with the exact pricing and mileage specifications I was looking for. In a very short time, and with the help of Brandon and Eliana, we flew through the paperwork and I drove my new car off the lot less than three hours later. At 51 years old, I've purchased more than a few cars in my life. And from more than a few dealers. I can honestly say that this was the best automobile purchasing experience of my life. From this point forward, Toyota of Stamford will always be my very first stop whenever I'm in the market for another vehicle. Thank you, Elise, Brandon and Eliana. It was truly a pleasure dealing with you. Sincerely, David Longo More

I am a senior citizen,and was buying a car on my own for thr first time,and nervous at the prospect,although I knew the model that I wanted. The car that I had driven for years had been declared legally de thr first time,and nervous at the prospect,although I knew the model that I wanted. The car that I had driven for years had been declared legally dead that morning,and I needed a new car as soon as possible. Tom Purcell treated me as if I was a member of his own family ,and could not have been kinder or more informative as he walked me through the entire process. Albert and Eliana were very helpful in the insurance and financial areas,and the atmosphere in the office is very pleasant and positive.I walked into the dealership at about 10:30 AM and drove out in my new car at 3:30 PM.I cannot imagine a better customer service experience than the one I had at Toyota of Stamford. More

My wife and I were looking for a CRV or RAV4 for our daughter. While we were walking around in the outside lot looking at a new RAV4, Albert Gonzalez casually walked over and offered some assistance. Hi daughter. While we were walking around in the outside lot looking at a new RAV4, Albert Gonzalez casually walked over and offered some assistance. His help was advisory, not a sales push, something I particularly appreciated. Moreover, when it became apparent that it would be a purchase for our daughter who will be graduating college this May, Albert researched and confirmed that Toyota offered a $1,000 discount to college graduates. That pretty much sealed the deal for us. At closing Anthony Capolupo was personable and very helpful with the financing and the additional warranty protection that we purchased. All in all, an excellent buying experience. Let's hope the service department can match the sales experience. More

My expierence st Toyota of Stamford was excelent. Albert Gonzalez helpes me with all my issues on price and went out his way to asure me the best price for insurance and the car. His hospitality and custom Gonzalez helpes me with all my issues on price and went out his way to asure me the best price for insurance and the car. His hospitality and customer service was great and i will recomend him to family and friends for future sales at Toyota of Stamford. More

I worked with Albert to buy a new Rav4. He was very knowledgeable and helpful, and made the sale happen very quickly. He was not pushy, and didn't try to sell me anything I didn't want. He was extrem knowledgeable and helpful, and made the sale happen very quickly. He was not pushy, and didn't try to sell me anything I didn't want. He was extremely responsive with returning calls, and was a pleasure to work with. I would definitely recommend working with him. More

My experience was a great one from start to finish. Mr. Gonzalez helped me find the vehicle that fit my needs, my budget and assisted with getting me the right car. I would highly recommend this dealership Gonzalez helped me find the vehicle that fit my needs, my budget and assisted with getting me the right car. I would highly recommend this dealership to anyone looking for a vehicle and pleas go see Mr. Gonzalez who will treat you with respect and kindness. Thank you for all your help, great job! More

Mr. Gonzalez was exceptional. I described the type of car and payments I would like to make and he seafched for the right ar. Great staff and service. Thank You Toyota of Stamford car and payments I would like to make and he seafched for the right ar. Great staff and service. Thank You Toyota of Stamford More

Hi Tony: I'd like to take this opportunity to express Hi Tony: I'd like to take this opportunity to express my appreciation for the excellent service with your entire service team. I went in for a r Hi Tony: I'd like to take this opportunity to express my appreciation for the excellent service with your entire service team. I went in for a regular oil change and came to find out that my RAV4 was leaking large amounts of oil, too much for the engine's good. The conclusion: fix the leak for $1200! It was suggested to ask Toyota corporate for help before addressing the needed repair. Toyota corporate agreed through an act of goodwill to cover the cost of the parts, as this has been an issue with other RAV4's in the past and your service shop, Toyota of Stamford, agreed to cover the service of installing the new parts. The sum total of my responsibility was $0! What impressed me was the clear communication of all team members. John Linn, general manager sales, made sure that I had access to I did not have a car for several days; Toyota rental covered the cost of the rental, while I was responsible for paying gas. Whenever I initially expressed my need for a rental, it was addressed and when I asked the status of the car, Toyota was quick to respond or clear to explain any delay. I appreciated the forthrightness and timeliness of responses; it allowed me to plan my work around the care of my car. Rich Breska, my service contact, was clear and attentive. He explained everything clearly and told me what to expect. I appreciated his prompt replies. Your customer service has greatly improved; what struck me was it seems this attitude has permeated throughout your team. Each member acted as a team player and wanted me to get my car fixed properly and returned as soon as possible. Good leadership Tony! Thank you. I appreciate the favor you extended to me and will be sure to recommend your excellent service to others. I have already had 4 friends who have bought Toyotas through your dealership due to my recommendation. More

Great experience, great service, would buy from in the future. My brother purchased a Tundra from Andrew and I already knew I would be getting great service by going into this dealership. Andrew's knowl future. My brother purchased a Tundra from Andrew and I already knew I would be getting great service by going into this dealership. Andrew's knowledge of the vehicles was great and his no-push sales technique made me feel really comfortable. I actually came in to get some information as I was shopping around. After asking me a few questions he showed me a Camry SE model which looked great and had all the features I was looking for. I left the dealership with the intent of "sleeping on it" but next morning I came back to make the deal and leased a 2011 Camry SE. Soon after, my mother purchased a Rav 4 from Andrew and we recommended him to one of our family's friends who also purchased a Yaris. We are all very happy with the service you have provided us and will always mention your name whenever someone asks us about getting a new or used vehicle. Thank you for being honest and straightforward, we hope to do business with you again. More

I have work with Albert Gonzales in the pass !!! which I made a mistake in going and getting a car in from another dealer wich should remain Nameless , the car that i got turn out to be a night mare for me. made a mistake in going and getting a car in from another dealer wich should remain Nameless , the car that i got turn out to be a night mare for me. I emediately call Albert and explain my situation and he went above and beyon to help me, and that was a year ago. Know I needed to get another additional car, and Albert emediately made the appropriate arrangement to help me get the best and the news car for my budget and need. Once again he came trough for me. He is a excellent ,knowledgeable friendly carring person. I told him that he has me as a customer for life! I want to thank Albert for all the help he has giving me. Toyota is very lucky to have someone like you ! More