Toyota of Stamford

Excellent Service. Thank you to Emanuel Paiz and the team for excellent service. Even though there was a lot of construction going on, they worked to accomodate us comf Thank you to Emanuel Paiz and the team for excellent service. Even though there was a lot of construction going on, they worked to accomodate us comfortably. The car is running well and the service was professional and timely. Everyone was gracious. More

Great Service Emanuel Paiz did an excellent job with my service appointment. Many explained in detail what was to be done and went out of his way to make sure that Emanuel Paiz did an excellent job with my service appointment. Many explained in detail what was to be done and went out of his way to make sure that all the work was completed to his high standards. Part of the service was for 4 new tires, he called me after I left the service department to tell me he found a rebate for my tires and was sending me an email with the rebate certificate. That's what I call going beyond the call of duty and that is why I am looking forward to working with Emanuel Paiz with my next service. Many made what could have been a very stressful service, easy and friendly, thank you. More

Manny Paiz Exceeded my expectations!!!! This week, I was provided with excellent service at your dealership by Manny Paiz, and I truly appreciate it. I was worry about having to spend hundr This week, I was provided with excellent service at your dealership by Manny Paiz, and I truly appreciate it. I was worry about having to spend hundreds of dollars to repair my car, according to estimates I'd received elsewhere, was around $1200. Thankfully, I decided to opt for one more professional opinion before having my car repaired and that's when I talked to Manny who went above and beyond to find out that my car was covered by the warranty. And I was able to have it repaired for just $53 (deductible fee). Needless to say, I breathed a sigh of relief! I am highly pleased with the professional manner in which Manny serviced my automobile. You have definitely gained a customer who will continue to go to Toyota of Stamford only. More

Great Experience w/Emanuel Paiz at Toyota of Stamford We recently had our car serviced by Toyota of Stamford and worked with Emanuel Paiz. Emanuel was a pleasure with which to work with throughout the pr We recently had our car serviced by Toyota of Stamford and worked with Emanuel Paiz. Emanuel was a pleasure with which to work with throughout the process. He fully explained the issues, worked hard to get the job performed the same day and made us aware of alternative arrangements with which to pick up the car. The service was performed to my satisfaction and the price was very reasonable. I would be happy to work with Emanuel again! More

Great service!! Ken Sherwood in service is awesome. He went out of his way to get my brakes done in time for thanksgiving which saved the day and did a great job! Ken Sherwood in service is awesome. He went out of his way to get my brakes done in time for thanksgiving which saved the day and did a great job! More

Sales and Service Top Notch Rich Breksa of Service has been managing the service of my cars for years. I have never received any repairs or maintenance service that has been less Rich Breksa of Service has been managing the service of my cars for years. I have never received any repairs or maintenance service that has been less than excellent. I always feel he has the customers' concerns and interest as his top priority. I just purchased a 2017 Toyota Camry Hybrid XLE from Ron Cruz. He really took the time to listen to what I needed from a car and what would keep me feeling safe and comfortable in a car within my price range. More

Pleasant Experience Must commend Service Advisor Mr. Jim Coughlin for being exceptionally courteous, pleasant and considerate during my service visit. Although the servi Must commend Service Advisor Mr. Jim Coughlin for being exceptionally courteous, pleasant and considerate during my service visit. Although the service department was undergoing extensive renovating at the time I felt very comfortable due to Mr. Coughlin's friendly demeanor and professionalism. More

Horrible customer service after the purchase The salesperson and sale manager were good with the car purchase but the service afterwards is unsatisfactory. The finance manager Anthony Capolupo tr The salesperson and sale manager were good with the car purchase but the service afterwards is unsatisfactory. The finance manager Anthony Capolupo tried hard to sell me the extended warranty and claimed it was fully refundable within 30 days. So I bought it on spot buy decided to cancel it the next day when I found out it was grossly overpriced. I went to the dealership and did the paper work right away. I also checked with him a week later to be sure the cancellation was filed. Three weeks went by, no refund was received and I had to call TOYOTA myself to find out what is going on and guess what they never received a cancellation request. The worse thing is TOYOTA said they could not refund the full amount. I called Anthony to ask him to rectify the situation and he just gave the runaround without taking any responsibilities. Think twice before you make a purchase there, you will not be treated the same once money is out of your pocket. Do not trust whatever they said, request everything in writing with a signature. More

Great Service Department We had complex problems with our 2006 Sienna van. There was a leak into the passenger compartment that had caused mold on the carpeting. Their was a We had complex problems with our 2006 Sienna van. There was a leak into the passenger compartment that had caused mold on the carpeting. Their was a nasty odor. Also, there were problems with the rear door and a side door that would not open. The Service Manager, Jamie Bacon, helped us through every step of the way. They took time to figure out where the leak was coming from, and THEN replaced the carpeting. The van was at the dealership for more than a week to get things right. He accepted our insurance coverage as payment in full and threw in some 'extras', which was very helpful. Then, they delivered the car to our home! In the past we went to a different dealership farther from home to get good service. From now on, it will be Toyota of Stamford. More