Toyota of Stamford
Stamford, CT
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493 Reviews of Toyota of Stamford
repairs had a problem with my car took it in as always had a good experience dealing with the workers especially steve he as always very professional and cour had a problem with my car took it in as always had a good experience dealing with the workers especially steve he as always very professional and courteous. More
Toyota of Stamford Very good service and help From Michelle G. And Alfonso B. They were very nice, patient and helpful. I'm very happy with my experience. Very good service and help From Michelle G. And Alfonso B. They were very nice, patient and helpful. I'm very happy with my experience. More
New vehicle purchase Effortless, knowledgeable and fair. Good experience. Good service. I purchased a vehicle too small, the dealership took the truck back and replaced wi Effortless, knowledgeable and fair. Good experience. Good service. I purchased a vehicle too small, the dealership took the truck back and replaced with another model. More
Excellent customer service and, with respect to the client. Based on my experience as a customer, Toyota of Stamford is the best Dealership. Respect, mutual understanding and, people who can listen the custome Based on my experience as a customer, Toyota of Stamford is the best Dealership. Respect, mutual understanding and, people who can listen the customer. Thank you. More
Tried selling tires when not required I've been going to the dealership for almost 2 years for basic maintenance (oil change; filter; tire rotation). Every time I go there is some recomme I've been going to the dealership for almost 2 years for basic maintenance (oil change; filter; tire rotation). Every time I go there is some recommendation for extra repair which I evaluate and occasionally agree to. The last time I went I mentioned the low tire pressure light was on. The service center said I have a nail in the middle of my one of rear tires tread; they said the they tired the plug but it would not work so my only option was to replace the tire (note all my 4 tires are less than 12 months old). The kicker was since they did not have my type of tire in stock, they suggested replacing both of my rear tires so they match (cost $400). Thankfully, I got my car out with a donut tire and was able to take my car to Town Fair tires where for $8.50, they put a patch on my damaged tire and the job was done. The Stamford Toyota dealership lost credibility with me. Giving 3 stars since they I did business with them for 2 years and they gave me rides back and forth to the dealership. More
Truly expceptional Chris mrijaj was amazing his knowledge and personality were a package deal. I had a great experience and i would go back to him in a heart beat Chris mrijaj was amazing his knowledge and personality were a package deal. I had a great experience and i would go back to him in a heart beat More
Improvement I must say Jamie has step to the plate and has being doing a great job with service. He is always willing to help and go the extra mile during a few I must say Jamie has step to the plate and has being doing a great job with service. He is always willing to help and go the extra mile during a few of my not so good experiences. This morning I found out through Rich that they NO longer provide a loaner, only a discounted rental for $30 per day...very unhappy with this change. Many people depend on a car to get around, plus Toyota already charges an arm and a leg for repairs and now I have to rent a car for an additional $30 per day. Friendliness and willing to go the extra mile is essential to a great experience. More
Excellent Exceeded my expectations, very easy to deal with. Made me feel right at home . Karina my sales person was amazing!! She explained everything each step Exceeded my expectations, very easy to deal with. Made me feel right at home . Karina my sales person was amazing!! She explained everything each step of the way . Christian & Anthony both were fantastic to talk with and both helped my process simple . All in all very good More
Raised the bar I bought my Toyota Tundra from John Linn's team at Stamford, at the beginning of 2017, and I have had the truck in for normal regular service over the I bought my Toyota Tundra from John Linn's team at Stamford, at the beginning of 2017, and I have had the truck in for normal regular service over the year. My experience has been nothing short of excellent. The service team, led by David in the collision/body department, went above and beyond. Recently I had something come up and could not get there to pick up the vehicle. David and John had the truck delivered to my home and it was finely detailed, with a receipt left on the seat. In my opinion, the dealership, coupled with the new service center has raised the bar when it comes to integrity and the service experience. It is the mark of a the great team that John has built and made this dealership one I would recommend wholeheartedly. More
Disgraceful Dealership I leased a brand new 2017 Toyota Highlander and out of 3 months it has been in the service department 42 days with the same problem. It's currently no I leased a brand new 2017 Toyota Highlander and out of 3 months it has been in the service department 42 days with the same problem. It's currently not working properly (this is the 5th time) but now they are dragging their feet to do anything. It's a Lemon. John Linn never once responded to any of my calls and he refuses to work with me ( get me into a new car or release me from my lease). Instead they are making me drive around in an unsafe car. They forced me to hire a lawyer. DISGRACE! Don't buy from here....go to Toyota of Greenwich. Jamie Bacon on the other hand should get a raise for being the only stand up individual at the dealership. Jamie, sorry you work for John Linn. More