Toyota of Stamford

They say the right things that people want to hear but at the end of the day it's just scare tactics and selling. I was quoted parts prices that are above MSRP from Toyota's own site. Service writer calls the end of the day it's just scare tactics and selling. I was quoted parts prices that are above MSRP from Toyota's own site. Service writer calls and says they needed 4 bolts because they were seized on the car and the technian could not continue. Stamford Toyota was only going to charge an additional $60 more for the bolts. Mind you on a $2000 bill already. I ask for the part number, those bolts cost $6/each on parts.toyota.com. I had to speak to the manager who ultimately made it right. Beware and watch your money and the bill. More

Toyota of Stamford was very helpful and organized for the scheduling, drop off plus repair work. Car came back clean and washed looking like new. scheduling, drop off plus repair work. Car came back clean and washed looking like new. More

Always efficient, friendly and honest! That is why we continue to be a Toyota peeps continue to be a Toyota peeps More

Working with all the restrictions around Covid 19, Toyota of Stamford was up to the challenge. of Stamford was up to the challenge. More

The service dept. is wonderful. Jim is great and the mechanics know their stuff. Unfortunately, they cannot work miracles! mechanics know their stuff. Unfortunately, they cannot work miracles! More

I have used all three services at this location (Sales, Service and Rental), and the staff are amazingly consistent in their responsiveness and knowledge. I actually go to this location instead of the one Service and Rental), and the staff are amazingly consistent in their responsiveness and knowledge. I actually go to this location instead of the one in my town because I like the people and they have better prices. The service crew is very fair. I know I'm paying a bit more to service directly from the dealer, but they have been great with recalls and small issues, and I know the resale value of my car is better off because of it. The waiting area is great, and they are very good about covid-safety, which makes me feel comfortable when I wait for my car. Good folks there - I hope that the management treats them well because they all deserve it. More

Unreliable and unprofessional. I called at noon to buy a new car. Tony put the name on the car and assured me it was not going to be sold to anyone during the process. Next morning, he said his manager sold new car. Tony put the name on the car and assured me it was not going to be sold to anyone during the process. Next morning, he said his manager sold it to somebody else. Their respond was "Sorry". More

I traveled across five states to get the car I wanted at the price I was happy with. The staff were SO nice and helpful! I love my new Prius Prime LE and got a very good deal from Toyota of Stamford. Their the price I was happy with. The staff were SO nice and helpful! I love my new Prius Prime LE and got a very good deal from Toyota of Stamford. Their communication was the best I have ever experienced with a car dealership. Raul picked me up at the train station in my own reserved new car -- a classy touch, I thought -- and was very patient about explaining the car's features and helping me with setting up the app. Customer service is alive and well in Stamford. More

The service was done right the advisor was very helpful, kept in touch and told me updates on my car which was very helpful. Keep up the good work 👍🏻 kept in touch and told me updates on my car which was very helpful. Keep up the good work 👍🏻 More

The service team is always professional and very communicative. I’ve had my Matrix serviced by them for the past 11 years and will continue. communicative. I’ve had my Matrix serviced by them for the past 11 years and will continue. More