Toyota of Southern Maryland
Lexington Park, MD
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Over the past 10 days, my husband and I have been searching for the perfect new vehicle for me. I probably test drove at least ten new vehicles between Southern Maryland and Annapolis to no avail. searching for the perfect new vehicle for me. I probably test drove at least ten new vehicles between Southern Maryland and Annapolis to no avail. No matter what I test drove, it just didn’t quite suit me. In fact, suiting me was quite a problem since I had no idea what I wanted - a crossover, an SUV, a car, a minivan, etc. No doubt this made assisting me difficult, to say the least. Every time I saw a vehicle I thought I might like, Jim literally ran to get the keys and a tag for the vehicle so that I could test-drive it; and he continuously kept a smile on his face. (I probably ran Jim ragged, but very unintentionally!) At one point, I thought that I had made a decision and even asked to take the vehicle home overnight to see how I felt about it the next day. Jim said “no problem!” On our way home with the new vehicle, my husband and I stopped for dinner and discussed the vehicle sitting in the restaurant parking lot. There, my husband asked why I wanted to think about if I had already decided that this was the one? Well, that was it! We went right back to see Jim after dinner and bought my dream - a Toyota Highlander. Jim was wonderful throughout the entire process; the price was right, the trade in was right, the finance officer was greeat, the entire process from beginning to end was right…and again, Jim was WONDERFUL. This is our first Toyota and we are looking forward to a quality vehicle and excellent service from the Service Department as a result of our wonderful experience with Jim. More
Over a period of about one month I shopped for a new or near new used Toyota SUV or truck. We eventually settled on a new 2012 Highlander. We shopped several dealerships throughout the Mid-Atlantic area near new used Toyota SUV or truck. We eventually settled on a new 2012 Highlander. We shopped several dealerships throughout the Mid-Atlantic area in order to determine the best combination of trade price for our current 2006 Highlander and a new 2012 Highlander. Wayne patiently helped us review many vehicles and followed up periodically to determine our updated viewpoint about which to buy. When we selected the Hioghlander as our vehicle of choice, then Wayne found the exact model and equipment that we need in a Highander. He also helped us achieve a good combination of price and trade value as well as excellent financing for the new Highlander. My wife and I have had our current Toyotas serviced for the last four years by Toyota of Southern Maryland. We were very happy to buy our car here as well as to continue our service in the same location. More
My experience with this dealership was wonderful. We got a great deal with our new car and all of our questions and concerns were addressed. Everyone was super friendly and accomidating. My husband and I bo a great deal with our new car and all of our questions and concerns were addressed. Everyone was super friendly and accomidating. My husband and I bought our new vehicle with Reginald Rainey as our sales associate. He was friendly and, more importantly, very knowledgable in the cars he was selling. When we picked up our new vehicle, it was close to closing time, but Reggie stayed late and showed us all the car's features and answered our questions without rushing us. I highly recommend this sales associate and the dealership! More
Vwery staisfied overall, both with the purchase and with the experience. The sales team was helpful and friendly, without any hard sell tactics. Jim Cotter guided us through the process knowledgeably. We the experience. The sales team was helpful and friendly, without any hard sell tactics. Jim Cotter guided us through the process knowledgeably. We were surprised to find a 2012 Prius V on the showroom floor, and after reviewing price and the financing options, we were delighted to get it. More
My husband and I were very happy with the sales and finance staff. This was our first experience with buying a Toyota and we were very pleased. They were curteous and knowledgeable. finance staff. This was our first experience with buying a Toyota and we were very pleased. They were curteous and knowledgeable. More
Great sales man and would certainly look for him if I needed to get another vehicle. Great guy and did do any sort of pressure sales. Even though we traded in a vehicle that had a bit of negative equity, needed to get another vehicle. Great guy and did do any sort of pressure sales. Even though we traded in a vehicle that had a bit of negative equity, he worked with us and certainly got us more than we expected to get out of the trade in. Thanks Robbie! More
This was my First Visit to Toyota of somd, I was in the market for a new vehicle and stoped by to checkout Toyota line of vehicles, I was greeted by Don Diehl sr customer rep I was not Pressured in any way market for a new vehicle and stoped by to checkout Toyota line of vehicles, I was greeted by Don Diehl sr customer rep I was not Pressured in any way and shown just about every type suv and crossover vehicle available I was pleased with the no pressure very professional attitude of Mr Diehl and given the best of service. I would highly recommend your dealership and staff to anyone in the market for a new or preowned vehicle More
I had been looking online at Corolla's. Was interested in trading in my Toyota Sienna van for a new Corolla that in a couple years my teenage daughter will be driving. I talked to Wayne on the phone and in trading in my Toyota Sienna van for a new Corolla that in a couple years my teenage daughter will be driving. I talked to Wayne on the phone and let him know I'd be by that evening. Looked at the car, had an offer for trade that I was happy with and we closed the deal. I bought my Sienna from So. MD Toyota, and my husbands Tundra, and my mothers Highlander. All of us have been very satisfied over the years. I have always taken my van in for service there and will continue to take my Corolla as well. Haven't had a bad experience yet. More
This is one of the best experiences that I have had in buying a new vehicle. I recommend that anyone looking to buy a new Toyota come to your dealership. Reggie was awesome!! buying a new vehicle. I recommend that anyone looking to buy a new Toyota come to your dealership. Reggie was awesome!! More
In all the years of buying a car Jamie Pizzo's made this experience the best. I would like her to get the thanks for all she did for us. She hook-up are phone and radio system for us. I think she did a exce experience the best. I would like her to get the thanks for all she did for us. She hook-up are phone and radio system for us. I think she did a excellent job!!! More