Toyota of Southern Maryland

Fast service, comfortable waiting room with coffee and donuts (not during pandemic) fast and friendly service . Free carwash. Quick on appointments and on time and they keep you posted and explain. donuts (not during pandemic) fast and friendly service . Free carwash. Quick on appointments and on time and they keep you posted and explain. More

Good customer service. They are always courteous to me and makes me return happily. Jenifer is the best. Good job keep it up thank you and makes me return happily. Jenifer is the best. Good job keep it up thank you More

I had a wheel alignment in February and my car was veering to the right, I had to pay for another alignment in July, unfair. veering to the right, I had to pay for another alignment in July, unfair. More

Outstanding service Their service department has kept my 2010 Matrix running like new for 160,000 miles with no significant problems. I could not ask for a better car or Their service department has kept my 2010 Matrix running like new for 160,000 miles with no significant problems. I could not ask for a better car or better service. More

I was disappointed when I took my car in for new tires. I was told they had them in stock and would be held for me. By the time I got there some other service writer had sold them to another customer. I was told they had them in stock and would be held for me. By the time I got there some other service writer had sold them to another customer. Had to come back next day. My service advisor seemed new and didn't seem to know what he was talking about when I asked questions. Its like the company got rid of everyone I knew and started over with a younger set of employees that didn't really know their jobs. Very disappointed this time. I have been going there for 3 years. After this last visit I am hesitant to return due to the changes in staff. I really miss Bobby. More

Excellent service & economical My 2012 Tacoma (8 years old w/over 106,000 miles) runs like new because of you guys. No other garage has touched my truck. Thanks. My 2012 Tacoma (8 years old w/over 106,000 miles) runs like new because of you guys. No other garage has touched my truck. Thanks. More

Great car buying experience This is my second vehicle purchase from this dealership, and they continue to have great service. Josh Harris was extremely helpful and knowledgeable This is my second vehicle purchase from this dealership, and they continue to have great service. Josh Harris was extremely helpful and knowledgeable throughout the entire process. The vehicle price and trade in offer for my trade were both extremely fair. Once in finance, Matt was very helpful as well. He was very familiar was the vehicle I purchased, and made it a point to explain a few of the finer details. Over a great team at Southern Maryland! More

Helpful Service Dept. My visit was simply for a set of new tires. What made this visit special was the consideration I was shown by the service manager. I had tried to take My visit was simply for a set of new tires. What made this visit special was the consideration I was shown by the service manager. I had tried to take advantage of the national Toyota tire sale in October but when I went in to the dealership late in the month the tires I wanted were out of stock and would not be in before the end of the sale thereby making it impossible to task advantage of the saving associated with the sale. When the tires arrived and were about to be installed I talked to the service manager about losing out on the sale price. He informed me that since it was a national sale he had no flexibility to provide me the sale price. However, he made some local changes to my invoice that gave me a price that matched the sale price. This saved me about $100.00. More

Runs Smooth! Bobby Staples is the bomb! He ensures all your concerns are addressed and answered to your satisfaction. My 2014 Avalon XLE is almost 6 years old but Bobby Staples is the bomb! He ensures all your concerns are addressed and answered to your satisfaction. My 2014 Avalon XLE is almost 6 years old but it still runs like it's brand new. Couldn't of done it without the help of Bobby and the service department. I've owned a Toyota for 13 years and this service department has never disappointed me. No surprises. Top notch! More

FANTASTIC Customer Service!!!They valued you as a FANTASTIC Customer Service!!! They valued you as a customer and treat as such! Great environment and warm atmosphere. You will be glad you brought yo FANTASTIC Customer Service!!! They valued you as a customer and treat as such! Great environment and warm atmosphere. You will be glad you brought your car here! More