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Toyota of Southern Maryland
Lexington Park, MD
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The buying experience went without a hitch. By the time all the paper work was done and we hac a quick tour of the service center our truck was ready. The transaction took about two hours. all the paper work was done and we hac a quick tour of the service center our truck was ready. The transaction took about two hours. More
Anthony was great. He understood what my needs were and made a deal happen. I was so impressed with my overall experience in.purchasing a new car. made a deal happen. I was so impressed with my overall experience in.purchasing a new car. More
All personell were very personalable, professional and very knowledgeable about the Toyotas. Wayne Cook in particular was enthusiastic, but yet very low pressure. The Camry that I wanted was not on very knowledgeable about the Toyotas. Wayne Cook in particular was enthusiastic, but yet very low pressure. The Camry that I wanted was not on their lot and he searched local dealerships and finally said it would be delivered the next day. Wayne Cook and the rest of the staff, thank you very much for making the purchase a pleasant experience. Buddy Clark More
My experience with Toyota of Southern Maryland. Was very good, David contacted me on phone since I was inquiring about new Rav4's on line. We set up an appointment for me to bring in one of two vehicles I w good, David contacted me on phone since I was inquiring about new Rav4's on line. We set up an appointment for me to bring in one of two vehicles I was planning on trading in. Told him what the payment I didn't want to go over. So the next day I brought in my other car. By the time I had left I had a new vehicle with the payment I wanted. I am very pleased. More
Dave Banis was very helpful and provided me with everything I wanted in my new truck. He was very professional and respectful of my needs. He is very knowledgeable in Toyota products. I will recomme everything I wanted in my new truck. He was very professional and respectful of my needs. He is very knowledgeable in Toyota products. I will recommend Dave to friends and family if they are looking for a new or used car or truck. More
Jim is a great salesperson and has given me great service both times I have visited. Answered all my questions and made sure I felt comfortable, never felt pressured or anything. He was very fair. Would defi both times I have visited. Answered all my questions and made sure I felt comfortable, never felt pressured or anything. He was very fair. Would definitely recommend him to anyone in the area. More
It was the second new car that I purchased from Robbie. He is a straight talker who takes a personal interest in my needs. The car that I wanted was not on their lot but he and the inventory manager found He is a straight talker who takes a personal interest in my needs. The car that I wanted was not on their lot but he and the inventory manager found the car from another dealer. The car was delivered and the deal was closed. I have bought many cars over my lifetime but dealing with Robbie and Toyota of Southern Maryland ranks at the top of my car-buying experience. Additionally, I had the car that I traded serviced at the dealership and the service was top notch. Will continue to have my new car serviced there. More
I went to the dealership with some numbers in mind for leasing/purchasing a vehicle based upon research/calculations done on the Toyota website. The price/payments presented to me weren't even close. Wh leasing/purchasing a vehicle based upon research/calculations done on the Toyota website. The price/payments presented to me weren't even close. When I asked why I was so far off, the salesman and I logged on to Toyota.com and verified what I was asking. After he presented this to finance/mgr I was told abruptly "It is what it is, there's nothing to discuss", accompanied by a "storm off" for lack of a better term. That about sums it up. Fortunately, I was able to come to terms with another dealer and get it done. Salesman seemed genuine but after no follow up I have to wonder if it was all for show. I will not use names here due to negative review but will provide if follow up if requested. More
Jason Moritz was extremely helpful during our buying process. He was quite knowledgeable regarding the model we were evaluating and always provided answers to our questions as quickly as possible. His process. He was quite knowledgeable regarding the model we were evaluating and always provided answers to our questions as quickly as possible. His responses were thorough and provided all of the information we needed for our decision process. When we gave Jason our list of options and accessories, he worked very hard and overcame a few unforseen challenges to obtain the exact vehicle we wanted for the exact price that we negotiated. He did all of this with a warm smile and positive attitude that we greatly appreciated. Jason made a great overall experience that much better. More
Wayne Cooc was excellent. He answered all my questions and was very patient and courteous.He was very helful to my husband also, the day before my huisband brought me in to the dealership. and was very patient and courteous.He was very helful to my husband also, the day before my huisband brought me in to the dealership. More