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Toyota of Southern Maryland
Lexington Park, MD
319 Reviews
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Showing 319 reviews
April 30, 2024
During the pandemic there was a shortage of vehicles and dealerships took advantage of the situation above MSRP. This was the most profitable time in history for the seller. No floor plan and cars were sold dealerships took advantage of the situation above MSRP. This was the most profitable time in history for the seller. No floor plan and cars were sold prior to arriving. Today that is no longer the situation. Cars are in supply. Dealers are holding cars. There are dealers willing to give a fair deal to their customers. I found a vehicle in the color desired. Elijah attempted to sell it to me at a couple of thousand dollars higher than MSRP. If you want to do business with a dealership where they take care of their customers, my suggestion is try another dealership other than Toyota of Southern Maryland. I know I will. More
by danatmarsh
Employees Worked With
Elijah
December 01, 2022
Bought a very nice pre-owned vehicle today that'll suit our needs to a tee. We worked with Adam Nogle when we arrived and he did a great job of letting us review the vehicle and then test drive it. We al our needs to a tee. We worked with Adam Nogle when we arrived and he did a great job of letting us review the vehicle and then test drive it. We also met with Matt Tevis in the business office. His professional, up-front honest way of explaining what we were signing was truly appreciated. Overall, it was a great visit & we left with the vehicle we were looking for. More
by thomaswilson1002
Employees Worked With
ADAM NOGLE, MATT TEVIS
June 30, 2022
They gave me $8,000. 00 for my 2007 Toyota FJ Cruiser as a trade-in and said that was to much. Two days later they put it up for sale at $23,000.00. This is very un-busine 00 for my 2007 Toyota FJ Cruiser as a trade-in and said that was to much. Two days later they put it up for sale at $23,000.00. This is very un-business like. More
by Tony
Employees Worked With
ALYSSA REIGLE
May 03, 2021
Worst buying experience ever. Management will ignore your concerns after the sale. They do not inspect their used vehicles and it may cost you thousands. You may get a good price - but it will cost you in th concerns after the sale. They do not inspect their used vehicles and it may cost you thousands. You may get a good price - but it will cost you in the end. DONT BUY HERE! More
by Tex1R
Employees Worked With
John Peed, Brian Talbot, Wayne Cook
May 03, 2021
THIS DEALERSHIP WILL RIP YOU OFF. They claim to have their service dept inspect vehicles - clearly this is NOT the case. I’ve spend thousands on a vehicle they sold me and I reported as having issues WI their service dept inspect vehicles - clearly this is NOT the case. I’ve spend thousands on a vehicle they sold me and I reported as having issues WITHIN THE FIRST HOUR of owning the car. The Owners and Management refuse to return a call. ONCE THEY HAVE YOUR MONEY - THEY WONT WANT TO KNOW YOU. This is the absolute worst experience I have ever had in purchasing a vehicle. I need to seek legal recourse to get this taken care of. DON’T BECOME THEIR NEXT VICTIM. More
by Tex1R
Employees Worked With
John Peed, Brian Talbot, Wayne Cook
May 03, 2021
Horrible buying experience. Worst dealership I have ever worked with in over 30 years of buying cars. This dealership does not stand behind the vehicle they claim has been thoroughly inspected by their serv worked with in over 30 years of buying cars. This dealership does not stand behind the vehicle they claim has been thoroughly inspected by their service department. The management and owners WILL NOT return a call of a concerned customer. More
by Tex1R
Employees Worked With
John Peed, Brian Talbot, Wayne Cook
November 17, 2020
I enjoy bringing my car into Toyota’s service department because I know they are going ensure my car is running like new when I leave. Not only do I get the required maintenance but the double check to make because I know they are going ensure my car is running like new when I leave. Not only do I get the required maintenance but the double check to make every else is in good working order. Prevented maintenance is the key! More
by gunnerrick
Employees Worked With
JEN ALVEY
September 02, 2020
The staff is always friendly, they work like a happy family! I know they will always take care of my car and me! Thank you! family! I know they will always take care of my car and me! Thank you! More
by grove4helo
Employees Worked With
JEN ALVEY, BOBBY STAPLES, SHELBI EDWARDS, VIRGINIA ARIS
