Toyota of Somerset
Somerset, KY
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Toyota Scion of Somerset Ky is simply exceptional in all Toyota Scion of Somerset Ky is simply exceptional in all aspects of customer experience! Starts with a good product line offering, a clean dealersh Toyota Scion of Somerset Ky is simply exceptional in all aspects of customer experience! Starts with a good product line offering, a clean dealership with no hassle and honest sales force. When you walk into a dealership, you quickly realize the experience you are likely to have after meeting the sales staff. It was fair and straight forward from start to end. They asked to earn my business early on but no pressure! My experience from start to end working with Dan Duncan was exactly what I would want my family and friends to experience if I provided a referral to them. Honest in approach with my choices and decisions fully respected in meeting my expectations. Thanks Dan! More
Bought a brand new 2010 Camry SE at a great price. The sales department, finance department, and all the managers I came in contact with were very helpful and friendly. I have been a long time Toyota buye sales department, finance department, and all the managers I came in contact with were very helpful and friendly. I have been a long time Toyota buyer but this was my first purchase from Toyota of Somerset. It will not be my last though. I would higly recommend them to anyone!! More
A sad experience as Toyota owner through the years. I have never been treated so poorly by a Toyota dealer. An absolute joke. Terrible experience Certified Toyota means nothing through these hillbillie have never been treated so poorly by a Toyota dealer. An absolute joke. Terrible experience Certified Toyota means nothing through these hillbillies. We reviewed other dealers and found the car we were looking for at Toyota Somerset but these guys are all about the money and NO customer satisfaction. We mistakenly purchased the car and promptly had to take the car to the local Toyota dealer to get the tires balanced (at our expense). Then the roof had a hole in it (We had to have repaired as it turns out roof cannot be repaired must be replaced). Not Toyota of Somerset's worry. Toyota of Somerset could care less. Take your business elsewhere unless you like to waste your time and money. No returned phone calls only frustration and lies. JP More
Toyota of Somerset has a great service department. I have a 2001 toyota Prius. I always take it there for the oil changes. They are cheaper for oil changes plus they do a good job and will tell you what your a 2001 toyota Prius. I always take it there for the oil changes. They are cheaper for oil changes plus they do a good job and will tell you what your car needs but not push it on you. They are pretty pricey on the other mechanical stuff but at least you know it's done right and if not they'll fix it. More
We found a car online that other dealers didn't seem to be stocking. A Red Camry SE but without alot of the extras, we liked the styling of the SE over the other models. We called the dealership and Chris be stocking. A Red Camry SE but without alot of the extras, we liked the styling of the SE over the other models. We called the dealership and Chris sent us a quote on the car we were interested in. We ended up working out the deal on the phone. He took are credit info and got our lease set up through Toyota for us. We went to pick up the car and it was sitting in their service drive all cleaned up and gassed up, he even had the temporary plate on it. We took it for a quick spin and agreed this is what we wanted. When we went inside he had the paperwork already written up! We signed the papers. He then went over the features with my wife and we left. We were there less than an hour. I couldn't have asked for better service. We also noticed about 20 President Award plaques hanging in the store and I can see why. Great dealership, we are assuming their service department will be great too. We live an hour from there but plan to give it a try when we are ready. More