Toyota of Somerset
Somerset, KY
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I located the vehicle we wanted to look at on line. I had I located the vehicle we wanted to look at on line. I had looked at Toyota Highlanders at other Toyota dealers. The other dealers sale persons want I located the vehicle we wanted to look at on line. I had looked at Toyota Highlanders at other Toyota dealers. The other dealers sale persons wanted to play the games of running back and forth to their manager attempting to lower the price. Jason guoted a good price on the first offer. He was very friendly, explained the vehicles options and very pleasant to deal with. I was happy to see someone deal without the constant back and forth offers with the manager. My wife loves the Highlander and we are looking at many years of service from the vehicle. More
Everyone was helpful, knowledgeable and very courteous. The customer service was outstanding. They were genuinely interested in making sure that our buying experience was informative and fun. Our salespe The customer service was outstanding. They were genuinely interested in making sure that our buying experience was informative and fun. Our salesperson, Stacy Dykes, did an excellent job at going over all the features and benefits of the Prius as well a making sure that we knew about all facets of Toyota Care and the warranty. He introduced us to the parts and service managers as well a making sure we had access to his personal cell number and email address where he would be accessible to answer questions once we left the dealership. The paperwork process was very organized and Stacy did an excellent job along with Chris Mills in the business office of making sure we understood every option we had for purchase as well as extended warranty options. We are also very appreciative of the deal that we got on the new Prius; we felt that is was an excellent deal and many thanks to General Manager, Chris Gambill for working with us on the price. More
Our salesman Troy Phelps was great answering all of our questions concerning our new 2011 Camry. His knowledge and patience with us made us feel at home with our purchase. Our overall experience was grea questions concerning our new 2011 Camry. His knowledge and patience with us made us feel at home with our purchase. Our overall experience was great! More
Mr. Duncan was very friendly and helpful. The Venza we wanted was located and delivered when promised. Mr. Duncan went over all the options on the car and briefly showed us how they worked. I have drive wanted was located and delivered when promised. Mr. Duncan went over all the options on the car and briefly showed us how they worked. I have driven Toyota for 20 years and know they are reliable and well-built cars so I needed no convincing on the purchase of a Toyota. Mr. Duncan was not pushy but was very helpful. I believe we received a fair deal on the price of the car. We were glad to be able to trade at home again as we received good service from Toyota of Somerset on the Camry we traded in. Overall our experience with Toyota of Somerset was pleasant and friendly. More
I found Sommerset Toyota on the internet they had the vehicle in stock that we were looking for. They quoted me a price over the phone which was nearly $2000.00 cheaper than any of the Toyota dealership vehicle in stock that we were looking for. They quoted me a price over the phone which was nearly $2000.00 cheaper than any of the Toyota dealerships in our area. My wife and I drove 4.5 hr.s and found every thing stated to us on the phone to be accurate. We quickly agreed to a price, completed the paperwork, and was given a tour of our new vehicle. Great experience as we purchased our second consecutive Toyota 4-runner. Stacy was great! Thanks Ricky and Alecia Ladd Great experience More
Overall, a great experience with this dealership. The quality was never an issue. I am a true believer in Toyota's quality. I did think the finance rate was a little high and would have chosen a differen quality was never an issue. I am a true believer in Toyota's quality. I did think the finance rate was a little high and would have chosen a different route if it had not been for the great service and trust Stacy Dykes and Lloyd Johnson were able to convey. More
I recently purchased a 2009 Toyota Corolla from this dealership. My salesperson, Dan Duncan was very helpful. He was not overbearing. He was very helpful and willing to work with me until the sale wa dealership. My salesperson, Dan Duncan was very helpful. He was not overbearing. He was very helpful and willing to work with me until the sale was complete and was to my satisfaction. More
My husband and I recently purchased a car for our teenage My husband and I recently purchased a car for our teenage daughter. Our salesman was Dan Duncan. We were extremely satisfied with our purchase, our My husband and I recently purchased a car for our teenage daughter. Our salesman was Dan Duncan. We were extremely satisfied with our purchase, our price and especially our salesman. We will definitely be returning for our next purchase. We did our homework before we bought, so we know what was out there. Dan Duncan was by far the friendliest and most honest salesman we dealt with. Thanks, Victor and Von McIntosh More
Jason was very informative,very knowledgeable about the vehicle, courteous. We were very pleased with the dealership and have purchased with them. We would definitely recommend them .It was a very nice ex vehicle, courteous. We were very pleased with the dealership and have purchased with them. We would definitely recommend them .It was a very nice experience!Also Justin was very helpful too!Excellent. More
This is the second vehicle we have purchased from Toyota Scion of Somerset within the past two years and we would be very hesitant in going anywhere else. All of the staff are friendly, helpful and courteo Scion of Somerset within the past two years and we would be very hesitant in going anywhere else. All of the staff are friendly, helpful and courteous and make you feel welcome. I have also had my Toyota serviced there for regular maintainence and that has always been a pleasant experience with short wait times in the lounge sipping fresh hot coffee! I would recommend everyone to check out the competative pricing and welcoming atmosphere at Toyota Scion of Somerset,and look for Stacy Dykes, he's the BEST!!!! More