Toyota of Somerset
Somerset, KY
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Jason went above and beyond to make our Toyota buying experience, a very quick, painless process! He made sure we drove both vehicles of our interest, he described all the pros & cons between the tw experience, a very quick, painless process! He made sure we drove both vehicles of our interest, he described all the pros & cons between the two. My husband and I both had worked that day and drove up to Somerset after, getting there after 5 pm; we still were gone by 8pm! It was a very cold evening and still the employees helped us clean out our trade-in and helped us in anyway they could! After getting everything processed Jason programmed my iPhone to sync with my radio and made sure I knew where all the controls and gadgets were located. He ended our wonderful experience by giving us his card and saying to call his cell if we needed to know how to operate anything at all or have any other questions! Best experience ever buying a vehicle!! More
Jason did an excellent job representing Toyota and made our buy possible. He found a vehicle we could afford and that fit our needs. Sincerely, Glenn L. Miller our buy possible. He found a vehicle we could afford and that fit our needs. Sincerely, Glenn L. Miller More
It is always a wonderful and pleasant experience to deal with the staff at Toyota Scion of Somerset. Othel always goes the extra mile to make sure I have just what I want and need in a vehicle. Stacy was gr with the staff at Toyota Scion of Somerset. Othel always goes the extra mile to make sure I have just what I want and need in a vehicle. Stacy was great to show me all the features of the vehicle and how they worked. Any questions or concerns I had were quickly answered or addressed and they made the transition and sale a very smooth process. More
The sale was an all day process because I was working out of town and my husband was trying to make a deal while talking to me over the phone. Dan called me several times to relay infromation I requested. He of town and my husband was trying to make a deal while talking to me over the phone. Dan called me several times to relay infromation I requested. He was very patient and kind through the entire process. Additionally I was an hour later arriving at the dealership than I had antiicipated again there was no signs of irritation or impatience. I love my Highlander and am hoping I will enjoy it as much as I did the previous one I owned. This is the fourth vehicle we have bought at this dealership and I have never been dissatisfied with any of the service I received. Thanks again for your professionalism and meeting my needs. Brenda Rainwater More
Dan was extremely helpful in acquiring the vehicle that I wanted. He did not have one at his dealership but quickly located one for me. He had the vehicle ready for me to pick up the following day. He was wanted. He did not have one at his dealership but quickly located one for me. He had the vehicle ready for me to pick up the following day. He was helpful in all ways: answering all of my questions, giving me a fair price, and finalizing the purchase. He thoroughly explained all of the vehicle's equipment and options. Dan was a friendly guy, making me feel comfortable and at ease while purchasing my Rav4. My overall experience with Dan and the Somerset dealership team was a very pleasant experience. More
great information not pushie very friendly would recommend. Checked with most Toyota dealers close around. Somerset was the most informative an helpful around plus they got the car I wanted. Also a recommend. Checked with most Toyota dealers close around. Somerset was the most informative an helpful around plus they got the car I wanted. Also a very fast smooth transaction. More
This guy will go up and above the call of duty to make things work. He put me in the truck of my dreams. Someday will do the same for my wife! things work. He put me in the truck of my dreams. Someday will do the same for my wife! More
We were able to work out most of the deal by phone and email. Everyone at Somerset Toyota was polite, professional and did not try to rush my decission. email. Everyone at Somerset Toyota was polite, professional and did not try to rush my decission. More
The personnel we encountered on Wednesday, Sept. 14, Justin, Dan and Chris were all friendly, knowledgeable, professional and courteous. We did not feel 'pressured' into buying a vehicle. Justin made th Justin, Dan and Chris were all friendly, knowledgeable, professional and courteous. We did not feel 'pressured' into buying a vehicle. Justin made the purchasing process straightforward and efficient. Chris was also efficient in getting the paperwork signed. Dan was knowlegeable in the design and operation of the RAV4. Our experience in Somerset was well worth the trip we made from Oneida, TN. More
We purchased a used 2007 Toyota Sienna Van from Toyota of Somerset. Stacy Dykes was our sales associate. Over all the experience was great. We had looked at a Sienna van back in January 2011 that we ended Somerset. Stacy Dykes was our sales associate. Over all the experience was great. We had looked at a Sienna van back in January 2011 that we ended up not purchasing and Stacy helped us then. Due to being satisfied with the service he provided at that time, we decided we wanted to deal with him once we did decide to purchase our next vehicle. I had been watching the internet for the used Toyota Sienna's with low mileage. I was very happy when they received the van we purchased because we got a van that we are very happy with. The dealership also made the whole process "painless" as I told them when signing the paperwork. Thanks to Stacy for his help and we will look forward to dealing with him again in the future! More