Toyota of Somerset
Somerset, KY
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I have given an excellent rating in all aspects of my recent car purchase at Somerset Toyota. The employee's I talked with were all very friendly and courteous. I would definatley recommend this dealersh recent car purchase at Somerset Toyota. The employee's I talked with were all very friendly and courteous. I would definatley recommend this dealership to any friends or family in the market for a vehicle. I cannot remeber the other representative that I talked with while at the dealership name but he was also very knowledgeable and courteous. He was a retired firefighter. More
I did most of my homework on the net. The initial communication over the website and being able to review the truck online in the comfort of my own home was great. It was no hassle working with the communication over the website and being able to review the truck online in the comfort of my own home was great. It was no hassle working with the staff. I felt my trade-in was fair. More importantly my 8 year old got very upset when the only car he knew was being traded in and started to cry. Of course my 2 year old joined in. My wife and I dealing with buying a car and the kids was stressful to say the least. The owner came out when he saw my kids upset and talked with them and gave them each a hat, somehow my son got 2. Honestly this meant more to me than a good deal (which I feel I got). He didn't have to come out as I was already commited in buying the truck, but I think this shows what type of people they are at this dealership. So did giving 3 promotional hats make a difference? no. The unsolicited kindness to my children made all the difference. More
Stacy is wonderful! He listened to what we wanted, recommended the right car and did not push us to buy something we did not want. He bought our first car from him and needless to say we came back to recommended the right car and did not push us to buy something we did not want. He bought our first car from him and needless to say we came back to the right person for our second car! We met someone over the weekend who asked us about our new car and how we like it. Told them we loved it - used the Sienna's before on vacation and that our Mom had one and loved it. They had been looking at one and recommended Stacy as the person for them to see. He would put them in the Sienna they wanted!! He would not over sell them into something they did not need. He is the person to see! Great job! More
The customer service and friendliness I received was exceptional! They were patient with me and I appreciate everything that was done to make sure that I was very happy with my selection. exceptional! They were patient with me and I appreciate everything that was done to make sure that I was very happy with my selection. More
Received excellent service from John. My earlier experience with a salesperson at this dealership was not impressive so was hesitant intially to deal with Toyota despite the fact that I wanted to pu experience with a salesperson at this dealership was not impressive so was hesitant intially to deal with Toyota despite the fact that I wanted to purchase a Toyota. However, John provided me the information and guidance I needed in my car search. More
The experience was great, with no hassle, would recommend! Jason was pleasant to work with. The dealership sales team did not abuse my time; care was timely and professional. recommend! Jason was pleasant to work with. The dealership sales team did not abuse my time; care was timely and professional. More
As a first time new Toyota buyer, I had a wonderful As a first time new Toyota buyer, I had a wonderful experience dealing with the staff of Toyota of Somerset. Everyone was very friendly and eager t As a first time new Toyota buyer, I had a wonderful experience dealing with the staff of Toyota of Somerset. Everyone was very friendly and eager to help, but not too pushy. I now have the exact vehicle I wanted at an exceptionally fair price. The trade in value I received for my vehicle was also very good. Thanks for the great deal, I love it! More
Dan was very nice and understanding to me ,I told him what I could do and he done it with no problem Very nice man happy and out going that is so nice to not pushy at all thank you Dan what I could do and he done it with no problem Very nice man happy and out going that is so nice to not pushy at all thank you Dan More
We have now bought more than8 cars from Stacy. We think he does a wonderful job-- knowledgable but not pushy, honest, available, and thorough. It is a pleasure dealing with him and all the folks at Larry he does a wonderful job-- knowledgable but not pushy, honest, available, and thorough. It is a pleasure dealing with him and all the folks at Larry Turpen's dealership. More
It was great working a deal with an employee that had plenty of knowledge about their product....if John Rogers didn't know the answer,he would fine someone that did.John was very polite and attentive... plenty of knowledge about their product....if John Rogers didn't know the answer,he would fine someone that did.John was very polite and attentive.....thanks John! More