Toyota of Somerset
Somerset, KY
Filter Reviews by Keyword
By Type
Showing 735 reviews
Jason was very helpful in our purchase of our new truck. He answered all of our many questions both before and after sale. He was very knowledgeable about all things including aftermarket accessories Our th He answered all of our many questions both before and after sale. He was very knowledgeable about all things including aftermarket accessories Our thanks to Jason For his Great service More
Dan was very friendly,courteous,and explained everything very thorougly to us on our first visit. He told us the price of the car but did not try to pressure us in any way, he took our phone number but did very thorougly to us on our first visit. He told us the price of the car but did not try to pressure us in any way, he took our phone number but did not hassle us. We checked with another dealership in Tennessee and could not get a better deal. My husband called Dan and we were in Somerset that aternoon buying a car. The service was great and Dan went over everything with us and answered all our questions about the new car, I do not think we could have gotten better service anywhere else. Charolette Manis More
I have dealt with Stacy Dykes exclusively for the past 8 years and have bought 7 cars from him in that amount of time. He understands the ins and outs of the car industry and does an excellent job of liste years and have bought 7 cars from him in that amount of time. He understands the ins and outs of the car industry and does an excellent job of listening to what his customers need. Tell him what you are looing for and he finds it, and doesn't waste you time having you look at vehicles that aren't what you want or are out of your budget. The sales process is very customer centric. Easy to work and also supports his customers long after the sale. More
The people at this dealership couldn't have been more professional and courteous during my transaction. They had exactly what I needed, gave me a great price and were very fair on my trade in. Jeff, Ot professional and courteous during my transaction. They had exactly what I needed, gave me a great price and were very fair on my trade in. Jeff, Othel and Lloyd answered all my questions and got me in and out in record time!! More
Jason Coston was great in everything from the time I got there with my old car until I left with my new car. He knew his job well, was very friendly, and made the trade very easy for me with nothing to do there with my old car until I left with my new car. He knew his job well, was very friendly, and made the trade very easy for me with nothing to do except drive off in my new Toyota Camry with a good price. The experience was great. More
By chance I was in Somerset and happened to pass a car lot and spotted a pick-up truck that interested me. I was met by Don Miller who treated me like a trusted friend...not a pushy salesman. Never did lot and spotted a pick-up truck that interested me. I was met by Don Miller who treated me like a trusted friend...not a pushy salesman. Never did I ever feel that I was being pushed or cohoersed into trading for this truck. The truck has been everything that Don said it was. Would I go back to Somerset Toyota/Scion??? Absolutely...and I'll look for Don Miller to deal with. Russell Barron Livingston, KY More
Dear Jeff, Iwanted tell you how much I appreciate your being so understanding in my personail needs in a car that would fit my needs. My wife and I really are pleased with the car and she can ride in th being so understanding in my personail needs in a car that would fit my needs. My wife and I really are pleased with the car and she can ride in the car with more ease. You have a good personility and will go far in your sales job because you are so dedicated in what you you do. Jeff I do not know of any other salesman that would stand out in the rain to see witch car that the oxygen concentrador would fit in. The car I found that would fit my needs was the one I needed for my wife. The car I choose, you stayed with me and gave me the honest and best deal. Once again I want to thank you for your honesty and friendship. Curtis & Deloris McReynolds More
We were trying to decide if it was time for us to trade in our vehicle for a newer one. We had Toyota in mind, and decided to stop by one Saturday morning just to see what was available. The staff was gr in our vehicle for a newer one. We had Toyota in mind, and decided to stop by one Saturday morning just to see what was available. The staff was great, a salesman, Isaac Hart, came out right away to help us and answer our questions. We were interested in the Camry, and Isaac was very knowledgeable about everything my husband asked. He stayed with us and answered all of our questions. We always have to think about these decisions for a time, so we left and came back on Tuesday afternoon. We came back ready to make a decision. We were able to have the same person help, which we appreciated very much. The process of buying the vehicle was made so easy, I couldn't believe it happened so fast. I always get so nervous about trading vehicles. But this time it wasn't bad at all. Isaac was very helpful and knew just what to do. The other staff members were great also. They gave us a very good trade value on our vehicle with an explanation of how they arrived at the amount. The whole process took less time than I ever imagined possible. The personnel at this dealership are fabulous. They all work together so well and go out of their way to be helpful. They were concerned with helping us and we didn't feel like we were pressured into doing anything. Everything they told us would happen is just how it happened. Everyone we met was very friendly and courteous. We felt like they all were doing their very best for us and were even concerned that we understood the whole process. They took time to explain everything in detail. When we finished the paperwork, Isaac even showed us all about the vehicle accesories so we would be able to use them right away. This is the best dealership we have ever done business with. We are really enjoying our new car. Thank you so much for making this a pleasant experience. More
We found Dan to be very honest and forthright in all our dealings during the purchase of our 4th Toyota. First time we have bought a vehicle at this dealership. We would definitely work with Dan again if we dealings during the purchase of our 4th Toyota. First time we have bought a vehicle at this dealership. We would definitely work with Dan again if we buy another Toyota. Roger and Anita Hisle More