Toyota of Somerset
Somerset, KY
Filter Reviews by Keyword
By Type
Showing 735 reviews
When I think of purchasing a vehicle Jeff Hall would be the epitome of what my thoughts for a front line sales agent should be from being a most courteous individual to working toward ascertaining the best the epitome of what my thoughts for a front line sales agent should be from being a most courteous individual to working toward ascertaining the best deal with regard to the entire circle of the vehicle purchase process. This is my 3rd time working directly with Jeff in a new vehicle purchase and he seems to have a total understanding of what my needs and desires are regarding such. Give an A++ to Jeff and Lloyd Johnson in being straight forward and most detailed with me regarding the before and after of my vehicle purchases. This dealership and the personnel I have worked with are great....sales to service!! More
Jason called and e-mailed me about the vehicle I had seen and inquired about. He was very nice and went above and beyond his duty to help me. I made the 128 mile trip to Toyota of Somerset because of his fri and inquired about. He was very nice and went above and beyond his duty to help me. I made the 128 mile trip to Toyota of Somerset because of his friendliness and the Sorento he had on the lot. I ended up buying a 2011 Sorneto from him. He was very patient while I looked at other cars on the lot, while I debated about what to do and made several phone calls to my children. The buying process was very easy. He was professional along with the other staff members. The facility was very nice, clean and modern. They had a lot of choices both new and used. I would recommend this place to everyone, and ask for Jason! More
I contacted the dealership about a Certified Toyota Tacoma I had seen on autotrader.com and was helped in very friendly and business like manner. I had dealt with a few other dealerships in the last fe Tacoma I had seen on autotrader.com and was helped in very friendly and business like manner. I had dealt with a few other dealerships in the last few months while searching for a new or used vehicle and this was the most courteous of any of the others that I had dealt with. They answered all my questions I had and many of them before I even asked. Isacc Hart was a great salesman once I reached the dealership and Justin was great on the phone. I would definitely recommend Toyota of Somerset to anyone looking to purchase a car or truck. This was about a 110 mile trip for me one way to get to the dealership but I do feel like it was worth the drive for the service I received. Thanks. More
I recently purchased a Highlander. On my first visit I was greeted by Kyle. I was impressed with his knowledge of your vehicles. Of the two trips I made to your dealership I never felt pressured to purc was greeted by Kyle. I was impressed with his knowledge of your vehicles. Of the two trips I made to your dealership I never felt pressured to purchase a automobile. Kyle treated me with respect. He did a great job demonstrating how everything on the car worked. During my purchase he made me feel at ease as sometimes a major purchase can be nerve wrecking. He even offered to set up my cell phone for me. I have already recommended Kyle and Toyota of Somerset to several of my friends who are looking to purchase a new vehicle. More
I purchased my first Toyota (a Prius) in 2007 and my salesperson at that time was Dan Duncan. From that time on my car has been serviced at the Somerset Toyota location. I just brought that same car i salesperson at that time was Dan Duncan. From that time on my car has been serviced at the Somerset Toyota location. I just brought that same car in for its 200,000 service check and it is still running strong. It has been a wonderful and reliable car and I couldn't be more pleased with it as well as the great service I receive from the staff at Somerset Toyota. That is why when it came time for me to purchase another vehicle I decided to purchase a Prius V - once again through Dan Duncan. I still plan on keeping my other Prius for my son since I think it still has many more years of good driving ahead. My experience at Toyota of Somerset has been wonderful and I have no problem recommending my friends to your business. Also, I very much appreciate how the service staff accommodates me when I bring my car in for service. They always have a loner car for me if it is going to be a longer than usual wait and they keep me well informed of the condition of my vehicle. I'm sure my next car (or my sons) will be purchased through Toyota of Somerset! Sincerely, Barbara Hodges More
Best dealership ever. Stacy is a great salesman. Everything was handled professionally and quickly. Our next vehicle will be with Stacy again. We love the new Avalon. Everything was handled professionally and quickly. Our next vehicle will be with Stacy again. We love the new Avalon. More
Our experience was nothing but GREAT!!! Stacy & Chris Gambill were just over the top kind with us and our 3 children, I wish Toyota of Somerset nothing but the BEST and my husband and I feel very blessed Gambill were just over the top kind with us and our 3 children, I wish Toyota of Somerset nothing but the BEST and my husband and I feel very blessed to have met those 2 and also to become a part of the Toyota of Somerset "Family" More
I spoke with Dan on the phone twice prior to my visit to the dealership. He was very courteous and satisfactorily answered all of the questions i had for him. When i visited the dealership he was expectin the dealership. He was very courteous and satisfactorily answered all of the questions i had for him. When i visited the dealership he was expecting me and again accomodated all of my needs. I would rate his service as excellent and would purchase from him again in the future. Thanks for the great customer experience!! More
Isaac Hart and Chris Mills at Toyota of Somerset had wonderful customer service! Isaac was very helpful and made sure that all of my questions were answered. I would recommend Toyota of Somerset and Isa wonderful customer service! Isaac was very helpful and made sure that all of my questions were answered. I would recommend Toyota of Somerset and Isaac to anyone looking for a car. Great job guys! More
I cannot emphasize how wonderful our experience was with Jeff Hall and the rest of the staff at Toyota of Somerset. The quality of service is outstanding and I am so appreciative of the ease in purchasing m Jeff Hall and the rest of the staff at Toyota of Somerset. The quality of service is outstanding and I am so appreciative of the ease in purchasing my new vehicle. More