Toyota of Somerset
Somerset, KY
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Like new 2014. Christian was salesman Christian listened and took the time to narrow my search to my specs. He was friendly and stayed with me throughout the whole process explaining every Christian listened and took the time to narrow my search to my specs. He was friendly and stayed with me throughout the whole process explaining every step of the process. With his help, I found the vehicle that was right for me and in the price range I can afford. I recommend Christian and Somerset Toyota to anyone in the market for a new or used Toyota. More
Best experience I’ve ever had while buying a car. Toyota of Somerset met and exceeded all of my expectations. I didn’t feel pressured or uncomfortable in any way. Christian and Lloyd were great to wor Toyota of Somerset met and exceeded all of my expectations. I didn’t feel pressured or uncomfortable in any way. Christian and Lloyd were great to work with! I would definitely recommend all of my friends and family to go to Toyota of Somerset with their next vehicle purchase. More
Hassle free experience We arrived at the dealership to lease a new sienna minivan. We knew that we wanted an XLE or equivalent. We were approached by a very courteous and pr We arrived at the dealership to lease a new sienna minivan. We knew that we wanted an XLE or equivalent. We were approached by a very courteous and professional member of the sales team and had the van of our choice in our possession within two and a half hours. It is THE most hassle free car buying experience I ever had and will definitely buy there in the future. More
Glad we went here. Toyota of Somerset seems to be totally committed to customer satisfaction. Our entire purchase experience was handled professionally, respectfully, a Toyota of Somerset seems to be totally committed to customer satisfaction. Our entire purchase experience was handled professionally, respectfully, and completely above-board. We were never pressured to purchase, all of our questions were answered, and everybody we came in contact with was a joy to meet. This dealer has a large inventory of exceptional vehicles. They make a car trade/purchase easy and don't waste any time playing numbers games. I highly recommend them. One final note - our salesman, Stacy Dykes, is a winner. He knows the vehicles inside-out and is willing to devote as much time as necessary to satisfy customers. More
Pleasant Experience Very relaxed atmosphere. Christian was very knowledgeable on the Tundra and impressed me when he alerted my insurance agent on all the added safety fe Very relaxed atmosphere. Christian was very knowledgeable on the Tundra and impressed me when he alerted my insurance agent on all the added safety features which reduced my cost. Loyd was also very professional and helpful in my understanding of other services purchased. The level of service provided by Christian and Loyd is why I will purchase my next vehicle with them. More
Very easy to deal with them Had no problem with service buying the car very easy well go back in the future go down and see Christian long for that new and used car or truck Lloy Had no problem with service buying the car very easy well go back in the future go down and see Christian long for that new and used car or truck Lloyd Johnson was great on getting final paperwork done thanks again guys More
Everything was great Marc was great helping us with are payments. First time buying used one that was like new. Thank to everyone help. Hope to buy more in the future. Marc was great helping us with are payments. First time buying used one that was like new. Thank to everyone help. Hope to buy more in the future. More
Customer Service at its finest I have purchased and/or leased 3 new Toyota's from this dealership in the past 7 years and 1 used one prior to that Can't say enough about how they I have purchased and/or leased 3 new Toyota's from this dealership in the past 7 years and 1 used one prior to that Can't say enough about how they make you feel as a buyer Customer satisfaction has always been top notch, as it was again this time Everyone there Takes the time to answer questions or point out features, even if they are not the salesperson making the sale. You never feel like they're competing to be the salesperson, it's very much a team effort I honestly think all of them talked with me or answered a question for me throughout the afternoon. Marc, my salesperson, took plenty of time explaining all the features after the sale & making sure I understood everything, even as closing time approached, he didn't try to rush through the process, you could tell he wanted me to fully understand how everything worked. Lloyd, the sales manager also spent plenty of time explaining all my options for upgrades, payments & which options might be best for me, always letting me decide and not making me feel pressured to choose a certain way And I have to compliment the service department as well, each time I've visited, they're very promt & friendly, explaining everything they did & offering advise on what might need done in the near future, but never making me feel they were pushing me to spend more $$ The Turpen brothers have an awesome dealership that you can tell is built on being honest, hard working & caring people who truly want the best for their customer. If you've never shopped here, do yourself a favor & make this your next car buying experience, you will not regret it! More
great service and awesome car! Toyota of Somerset did not disappoint. Ryan was very easy to talk with and very knowledgeable about our vehicle, honest and dependable. It was well wo Toyota of Somerset did not disappoint. Ryan was very easy to talk with and very knowledgeable about our vehicle, honest and dependable. It was well worth the drive to purchase the car that we had been looking for. The car looked exactly as pictured and was ready for us when we arrived. We love our new purchase and the awesome fuel mileage and safety features that it has. Excited to be a part of the Toyota family! More
Super Friendly Service We couldn't find the Toyota Sequoia we wanted, in Maryland, so we drove 500 miles to Toyota of Somerset after finding the right one online. We negotia We couldn't find the Toyota Sequoia we wanted, in Maryland, so we drove 500 miles to Toyota of Somerset after finding the right one online. We negotiated a great price by telephone and when we got there the Sequoia was everything our salesman, Marc Anderson, had promised. It was a low-mileage, 2017 model that was in beautiful condition. It was a Toyota Certified vehicle, and the dealer also gave us a great deal on an extended warranty contract. Marc took care of all the details, helped us with financial arrangements through our out-of-state credit union, and patiently answered our many questions. He took us for a long test drive, showed us how many of the electronics worked, programmed in our home address on the navigation system, and off we drove. The service we received was outstanding and we love our new Sequoia, which is exactly the way it is supposed to be. Not a fairy tale, but a true life story. And Marc from Toyota of Somerset made it happen. We loved the hospitality at the dealership and everywhere we went while we were in Kentucky. More