Toyota of Slidell
Slidell, LA
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Service tech not knowledgeable Took my Sequoia to have work done, 3 visits later, still having the same issue. Customer service person Toosdie Terry was great. I left my car again f Took my Sequoia to have work done, 3 visits later, still having the same issue. Customer service person Toosdie Terry was great. I left my car again for a week, return to pick it up fixed, to find it had been ransacked. Went through both center consoles, stuff was everywhere. Talked to the service manager to find out they lock all the cars, so he doesn't know what happened. Guess when my husband went in and told them we wouldn't pay anything else to fix the same part for the 3rd time, they didn't like it. So they showed me and took things out of my car! I will not be bringing my car back here. I feel bad for the good employees that work there!!!! More
Happy Candy Customer Mort Spencer was an exceptional salesperson. She was very friendly kind sweet and patient. I recommend everyone to go see her for all your auto needs. Mort Spencer was an exceptional salesperson. She was very friendly kind sweet and patient. I recommend everyone to go see her for all your auto needs. She has even called to make sure we are okay after the sale. More
Repair Negligence Had to take my car in three times this year for brake work. My car would shudder/shake when driving and braking. Took it in to the dealership and th Had to take my car in three times this year for brake work. My car would shudder/shake when driving and braking. Took it in to the dealership and they said it was the driver's side caliper. They said it was fixed and I took it home. Soon after, the problem returned. I took it back in. They said there was nothing wrong. That I must've been imagining it and sent me on my way. I didn't use the car consistently for a few months as we would use my wife's car to get around. Had to start using it again more and the problem with the vibration was still there and got worse. Took it back in and now it needs more work on the passenger side. The caliper is sticking there as well. On top of that, it looks like further damage was done because of a failure to correct it when I brought it in the second time. They sent me home in an unsafe car. When I brought up my concern I was just told that "we didn't find anything wrong with it". They misdiagnosed the car, saying there was nothing wrong with it. That should be a little concerning. There should be something done, not just making excuses for potential negligence. I could have been killed. Other people could have been killed. I was driving around in an unsafe car. Now, I'm $700 poorer with plus one excuse for negligence. If you want you or your kids to live, don't come here. More
Service work Very professional courteous and timely with repair work. Review all repairs costs and maintenance work. Also check for any recalls that may be outsta Very professional courteous and timely with repair work. Review all repairs costs and maintenance work. Also check for any recalls that may be outstanding Very fair on cost of services More
Buying new Truck at Toyota of Slidell Everyone at Toyota of Slidell went that extra mile to make sure they answered all of our Questions. We recommend Toyota of Slidell to all our friends Everyone at Toyota of Slidell went that extra mile to make sure they answered all of our Questions. We recommend Toyota of Slidell to all our friends and family! More
quick and customer friendly Quick and convenient, employees were friendly and helpful! We were greeted at our truck and greeted by a service advisor. There were clean waiting are Quick and convenient, employees were friendly and helpful! We were greeted at our truck and greeted by a service advisor. There were clean waiting areas and restrooms! More
Best experience ever! Everyone at Toyota of Slidell went above and beyond our expections. We recommend Toyota of Slidell to all our friends and family!!! Thanks to Mark Net Everyone at Toyota of Slidell went above and beyond our expections. We recommend Toyota of Slidell to all our friends and family!!! Thanks to Mark Nette and all of the staff! More
Great maintenance service Very satisfied with the auto detail and repair to the seat belt mechanism. Chris was very friendly and tried his best to find an additional part (use Very satisfied with the auto detail and repair to the seat belt mechanism. Chris was very friendly and tried his best to find an additional part (used arm console top) that would be affordable to no avail but was very pleased with that he went out of his way to try to locate one. Top notch service and staff!! Thanks Toyota!! More
Oil change, tire rotation, and 40000 mile inspection. Good service, completed service in about an hour. No pressure to perform maintenance I did not need. Been using Slidell Toyota about 5 years very sa Good service, completed service in about an hour. No pressure to perform maintenance I did not need. Been using Slidell Toyota about 5 years very satisfied. More
Oil change and tuneup Chriss advance me of work that needed to be done, and price before job was performed. Need work on air conditioner, but will do at later date. Very s Chriss advance me of work that needed to be done, and price before job was performed. Need work on air conditioner, but will do at later date. Very satisfied with his honesty. More