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2,843 Reviews of Toyota of Scranton - Service Center
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July 05, 2012
I HAD A PROBLEM WITH MY WHEELS. THE PAINT STARTED TO PEEL AGAIN OFF THE WHEELS. GUS TOOK CARE OF MY PROBLEM BY OFFERING ME A SATISFYING COMPROMISE. AGAIN OFF THE WHEELS. GUS TOOK CARE OF MY PROBLEM BY OFFERING ME A SATISFYING COMPROMISE. More
by manntiger
Employees Worked With
GUS SERVICE MANAGER
June 13, 2012
Just had my prius serviced twice in less than a month.Both times the staff had me in and out in record time with things done right.I have more than one vechicle and taken it to other service center month.Both times the staff had me in and out in record time with things done right.I have more than one vechicle and taken it to other service centers and am lucky if it was fixed in two visits . Good job Toyota Scion of Scranton More
by jazson2
Employees Worked With
Lisa Krah
June 12, 2012
My 2008 4 Runner came in for a check engine light on and they found the problem to be a defective gas cap. Being in warranty, there was no charge. I found the Toyota Dealership waiting area very comfortable they found the problem to be a defective gas cap. Being in warranty, there was no charge. I found the Toyota Dealership waiting area very comfortable and the service representative was very friendly and answered all my questions. AAA+ Rating!!! More
by Jerrycet
Employees Worked With
Jeff Mericle, Bonnie Weber
May 26, 2012
This dealership exceeded all my expectations. I was new to the area and have an older Toyota that I keep around so I don't have to worry about mileage or busy parking lots. It looks like a junker from the to the area and have an older Toyota that I keep around so I don't have to worry about mileage or busy parking lots. It looks like a junker from the outside but I always take care of it mechanically. Toyota of Scranton took such great care of it! While waiting for the service to be complete I enjoyed a cup of coffee and a bagel at their on site Dunkin Donuts and sat in the lounge by the fire and flat screen TVs! It was very comfortable and most importantly clean! Before I discovered this great facility, I had just bought a new jeep. I absolutely regret going to that dealership and wish I would have discovered Toyota of Scranton first. I even convinced my boyfriend to buy his new car here and even the sales experience was excellent! I definitely recommend this place and stand behind that recommendation 100%! More
by sbluebond
Employees Worked With
Kevin Brzegowski
May 23, 2012
We have been very happy with Toyota since the first car we bought in the 1970's. We have found the dealership to be fair and a pleasure to deal with. We have recommended this dealership to friends an we bought in the 1970's. We have found the dealership to be fair and a pleasure to deal with. We have recommended this dealership to friends and family. The dealership has helped with any questions or problems that we have had. More
by bajaczynski
Employees Worked With
BARBARA JACZYNSKI, Bonnie Weber, Brenda Willis
May 21, 2012
Rick was extremely helpful in getting repairs done efficiently and economically done on my 2007 Prius, Kept me in the loop all the way. Also went over all the work that was done so that I could under efficiently and economically done on my 2007 Prius, Kept me in the loop all the way. Also went over all the work that was done so that I could understand it. More
by ganiarge
May 16, 2012
Initial service on my new RAV4; Saturday AM appointment was handled quickly and professionally, but also thoroughly (not rushed through, even though it was only the 1K mile check). Service writer (Kevin B was handled quickly and professionally, but also thoroughly (not rushed through, even though it was only the 1K mile check). Service writer (Kevin B) was well versed in the process, and clearly reviewed the work done. Left with a handshake and a well washed car. Can't speak highly enough about these people; they really do a professional job, and seriously aim to create repeat customers. More
by tcmat
Employees Worked With
Kevin B - Service Desk
May 12, 2012
i had a service issue with toyota but i have to say,vito, gus and mary jo went up to bat for me. mytruck has been repaired and i am a satisfied customer. This dealership is excellent and i will be happy to gus and mary jo went up to bat for me. mytruck has been repaired and i am a satisfied customer. This dealership is excellent and i will be happy to do business with them again. i own 4 toyotas and i bought 3 from garria toth i will look for her next time i need a car i enjoyed dealing with her. More
by jteevan
Employees Worked With
gus, vito , mary jo , garria
May 03, 2012
Had my 1000 miles check. In & out within 1 hour and a 1/2. Checked my fluids & washed my car. The waiting area is beautiful & of course love the dunkin doughnuts!! 1/2. Checked my fluids & washed my car. The waiting area is beautiful & of course love the dunkin doughnuts!! More
by mickiw
Employees Worked With
Brenda Willis
October 01, 2011
This dealer is a model for the other locals to follow. The sales and service staff are friendly and well informed, and go all out to put the customer at ease. I read the few negative reviews on this site The sales and service staff are friendly and well informed, and go all out to put the customer at ease. I read the few negative reviews on this site, and only assume those writers will never be happy anywhere - after 3 purchases, Toyota Scranton has me convinced they are here to stay, and will do that by excelling (not just by "selling") at all they do. If you're one who thinks all NEPA dealers are shysters, try this one - they'll knock your socks off, and you'll never buy elsewhere. More
by tcmat
Employees Worked With
Taryn Burns, Mary Jo Preno, Angelo Beretta, all Svc WRITERS
