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2,946 Reviews of Toyota of Scranton - Service Center
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October 31, 2018
Less worry Planning a trip. Good to know the car is ready for it. I had experienced a thumping noise in the area of the driver’s side rear wheel. It appears t Planning a trip. Good to know the car is ready for it. I had experienced a thumping noise in the area of the driver’s side rear wheel. It appears the service corrected that problem. More
by JEANATTHEFARM4848
Verified CustomerEmployees Worked With
Brenda Willis
October 31, 2018
Poor Service Even though I had a service writer who understood my complaint on this visit the service technician blew me off again. I have been at the dealership f Even though I had a service writer who understood my complaint on this visit the service technician blew me off again. I have been at the dealership four times with my complaint without satisfaction. More
by JPS89
Employees Worked With
Don't know who worked on vehicle
October 31, 2018
Not happy I am not happy with bringing my car to Toyota. It seems like every time I bring it there I leave with issues I didn't have bringing my car in. Not ha I am not happy with bringing my car to Toyota. It seems like every time I bring it there I leave with issues I didn't have bringing my car in. Not happy. Next car I get will definitely not be from Toyota. More
by KARENANDALBERT
Employees Worked With
Alyssa Esteras
October 31, 2018
15,000 service & inspection The Time for service was shorter than she estimated. My vehicle was run through the car wash even though it was raining outside that day. The Time for service was shorter than she estimated. My vehicle was run through the car wash even though it was raining outside that day. More
by AIRROMANI
Employees Worked With
Brenda Willis
October 31, 2018
It was quick and easy The service manager was very efficient and friendly. I also liked that it was a female. She was also helpful in setting up the next appointment The service manager was very efficient and friendly. I also liked that it was a female. She was also helpful in setting up the next appointment More
by SHARONMCD1945
Employees Worked With
Brenda Willis, Jenna Sledzinski, Aaron Nichols
October 31, 2018
Total Satisfaction I am very pleased with all the TofS staff, from the Advisor, to the technicians, to the shuttle drivers, and to everyone that has kept my old clunker I am very pleased with all the TofS staff, from the Advisor, to the technicians, to the shuttle drivers, and to everyone that has kept my old clunker running (317,000 miles so far) all these years. Excellent customer service. Excellent mechanical service. Keep doing well by your customer base – it is appreciated and will be rewarded by me in the near future. More
by porenstein
Employees Worked With
Alan; Joe Gale, Brenda Willis, Alyssa Esteras
October 31, 2018
Amazing Service The entire service experience was amazing and I would highly recommend them to everyone. I purchased new tires, alignment and normal maintenance item The entire service experience was amazing and I would highly recommend them to everyone. I purchased new tires, alignment and normal maintenance items. I waited for all the repairs to be completed. They kept me updated on progress and were very friendly. More
by RICK-M
Employees Worked With
Stephanie Jones
October 31, 2018
Very pleased I have been using this dealership for 6 years and have always been very pleased with the service I have received there. I will continue to take our c I have been using this dealership for 6 years and have always been very pleased with the service I have received there. I will continue to take our cars there More
by bill
Employees Worked With
Alan Aimer, Brenda Willis
October 31, 2018
No problems. In and out in about hour. Went in for pre-scheduled 35,000 mile maint. No issues or problems to report. Enjoyed a coffee during the wait. Truck was washed upon completion. Paid Went in for pre-scheduled 35,000 mile maint. No issues or problems to report. Enjoyed a coffee during the wait. Truck was washed upon completion. Paid cash so had to check out at parts dept. but that's no big deal. More
by keprice
Employees Worked With
Phil Sottile
October 31, 2018
Great service Went in for my 15000 mile service , had me in and out in not long at all. Even have a Dunkin in house that helps to have a great cup of coffee while y Went in for my 15000 mile service , had me in and out in not long at all. Even have a Dunkin in house that helps to have a great cup of coffee while you wait! More
by timberwolf204
