Toyota of Scranton - Service Center

Tire noise Went in for 10,000 mile service and complained of excessive tire noise, They did a guick check of alignment on the floor and said it was it specs. I q Went in for 10,000 mile service and complained of excessive tire noise, They did a guick check of alignment on the floor and said it was it specs. I questioned the bad tire wear and road noise and pull to the right ,service writer said there is nothing that was wrong. I asked if they took it on a road test, and they did not. Took it to a local shop and found wheel alignment out of spec . No more pull or tire noise. The local shop went the extra mile to fix my RAV4 More

.. I purchased my used 2010 Corolla back in 2012 after an accident where my car had been totaled. I didn't have much to put down, nor could I really affo I purchased my used 2010 Corolla back in 2012 after an accident where my car had been totaled. I didn't have much to put down, nor could I really afford much. The sales associate was mindful of that and didn't pressure me into purchasing something I couldn't afford. I really appreciated that. Since then I have religiously taken it back for almost all of the routine maintainance. I have taken it in unannounced for random mishaps (hitting tire tread on the highway..) and never once did they give me a problem. they put it up on the life and helped me out cable ties on it. when I had my accident the body shop kept me informed regularly and even let me come back and see the repairs. only once did I throw a fit about being charged for tightening the serpentine belt that they put on. in the end, they accepted responsibility and didn't charge me. I can't say enough about them. I feel comfortable walking in. every one has always been respectful, professional, and friendly. I even convinced my aunt to buy a car here. My only wish is that there used car section was a bit bigger and included older a few older toyotas, not just ones returned after a lease is up. other than that - I really can't complain. I didn't think it was possible to love a dealership as much as I love them. I won't ever buy a car anywhere else. More

Great Service Very Prompt and Professional Service always when dealing with Bonnie. The time spent getting service is kept at a minimum and always with a smile. Very Prompt and Professional Service always when dealing with Bonnie. The time spent getting service is kept at a minimum and always with a smile. More

Excellent help by Brenda wells she was very helpful and Great service by Brenda wells will always ask for her in future dealingsa Ms Preno was helpful and will recommend Scranton toyota to a friend Great service by Brenda wells will always ask for her in future dealingsa Ms Preno was helpful and will recommend Scranton toyota to a friend More

Toyota Service staff give 100% and then some I couldn't imagine taking my car for service any other place than the Toyota of Scranton Dealership. The entire staff, especially Brenda Wills have be I couldn't imagine taking my car for service any other place than the Toyota of Scranton Dealership. The entire staff, especially Brenda Wills have been taking care of me and my family for several years. Brenda is always polite, courteous and will do whatever it takes to make our visit hassle free. I would also like to thank Bonnie Weber for providing the same type of service. We have a routine where they schedule our visit, greet us at the door, are well prepared to discuss the work that is needed and have us on our way in a matter of minutes. At time of pickup, they provide all of the paperwork, give explanation (in detail) of the service that was performed and ask if we have any questions before we prepare to leave. It doesn't get any better than that. They are the best!!!!! I know there are many others at the dealership that make the results of my visit the perfect experience. Hats off and a big thanks to everyone at Toyota of Scranton. More

1K service: great as always Our 8th Toyota; truly a no-worries experience. Everything handled so smoothly - no reason to buy or service anywhere else. Staff sets the standard Our 8th Toyota; truly a no-worries experience. Everything handled so smoothly - no reason to buy or service anywhere else. Staff sets the standard others can't seem to come close to meeting. More

Outstanding Service Had a scheduled appointment for an oil change, tire rotation, and scheduled maintenance on my 2012 tundra. Everyone in the service department was ki Had a scheduled appointment for an oil change, tire rotation, and scheduled maintenance on my 2012 tundra. Everyone in the service department was kind and courtious. Work was done in a timely manner and they spent time going over everything that was performed on the vehicle along with going over some things that will need to be done in future visits. They were fair and honest, can't ask for much more than that! More

Recommended Service at Scranton Toyota is great. I have been dealing with them since they opened. Never a problem. There is also a Dunkin Donuts in the show room. Service at Scranton Toyota is great. I have been dealing with them since they opened. Never a problem. There is also a Dunkin Donuts in the show room. How could it get any better? More