Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,997 Reviews of Toyota of Scranton - Service Center
Sort by
October 20, 2024
My purchase was smooth with no problems. The finance manager was super. All my needs were met and in a timely manner. The finance manager was super. All my needs were met and in a timely manner. More
by STORM20258
Verified CustomerEmployees Worked With
Other Employees :
George Zepherin
October 20, 2024
Dave was a great service man. He never tries to sell you anything that you do nnot need He never tries to sell you anything that you do nnot need More
by JAMESLYONS1934
Employees Worked With
October 19, 2024
The service attitude was very good. They also asked my sister and I to sit together in the company and gave us breakfast. They also asked my sister and I to sit together in the company and gave us breakfast. More
by RUIC2210
October 19, 2024
Service was great timely manner communication was key. They were on top of their game and I would recommend anybody across-the-board to go there for their services. They were on top of their game and I would recommend anybody across-the-board to go there for their services. More
by SLYINPA
Employees Worked With
October 18, 2024
Very helpful and. Very knowledgeable and very polite and very friendly Answered all of my questions Very knowledgeable and very polite and very friendly Answered all of my questions More
by MONARCH1150
Employees Worked With
October 18, 2024
David is the best service advisor! Everything was done quick and efficient, Toyota is amazing! Everything was done quick and efficient, Toyota is amazing! More
by PETERSAAD22
Employees Worked With
October 16, 2024
I was able to complete the majority of this vehicle purchase over the phone and online due to residing 1 1/2 hrs away in upstate New York. Upon arrival at Toyota of Scranton, I was greeted by my sales purchase over the phone and online due to residing 1 1/2 hrs away in upstate New York. Upon arrival at Toyota of Scranton, I was greeted by my salesman Doug Stahl. He was extremely helpful and knowledgeable throughout the entire transaction. I was also introduced to the owner who was amazing. The vehicle I purchased was washed and waxed upon arrival. The IT employee (sorry but forgot his name) spent over 45 minutes with me inside my new vehicle explaining everything about it. The entire purchase from start to finish took approximately 2 hours which I found very acceptable. Toyota of Scranton receives a 10/10 from me. Will definitely recommend to friends and family. More
by DHUFF27
Employees Worked With
October 16, 2024
Worst experience ever they told me to go home and get a trailer so we could take a light out of my dashboard. Are you kidding me? trailer so we could take a light out of my dashboard. Are you kidding me? More
by IGGYPOP78
October 16, 2024
Complaint:, which I usually don't have dealing with Toyota of Scranton. I will Again, have to take our vehicle down to reset the maintenance alert. I live approximately 30 miles from the dealership and Toyota of Scranton. I will Again, have to take our vehicle down to reset the maintenance alert. I live approximately 30 miles from the dealership and I am not happy with having to travel just to have this reset. This should be on a check list to insure it is reset!!!!! More
by TOMYADS
Employees Worked With
October 15, 2024
This was my first time there for scheduled maintenance and they said how long it take and kept their word. This was a very positive experience and will go again. and they said how long it take and kept their word. This was a very positive experience and will go again. More
by MATNAN
Employees Worked With
