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Toyota of Scranton - Service Center

Scranton, PA

4.7
2,860 Reviews
Call Service Center (570) 740-3457

2,860 Reviews of Toyota of Scranton - Service Center

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October 07, 2024

Service was great, Jason always is helpful and friendly. Waiting area is clean and comfortable. More

by FRANK.MARESCA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

FRANK.MARESCA82, Thank you for your kind review! We’re delighted to hear that you had a great service experience and that Jason was helpful and friendly, as always. We’re also glad that you found our waiting area clean and comfortable. We’ll be sure to pass along your feedback to Jason and the team. We appreciate your loyalty to Toyota of Scranton and look forward to your next visit! Take care, The Service Team Toyota of Scranton

October 07, 2024

Our salesman was Professional and courteous. No pressure to buy any different add in’s. Keep it up. More

by GORTON1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

GORTON1969, Thank you for sharing your positive experience! We’re pleased to hear that your salesman provided professional and courteous service without any pressure. That’s exactly the kind of experience we aim to provide. We appreciate your feedback and will continue to strive for excellence. Thank you for choosing Toyota of Scranton, and we hope to assist you again in the future! Warm regards, The Sales Team Toyota of Scranton

October 07, 2024

Always an easy and pleasant experience when I take my Toyota Tacoma to Scranton Toyota. More

by CODYLEEBOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

CODYLEEBOWERS, Thank you for your great review! We’re thrilled to hear that every visit with your Toyota Tacoma has been an easy and pleasant experience. Providing a hassle-free service experience is always our goal, and we appreciate your loyalty to Toyota of Scranton. We look forward to continuing to serve you in the future! Take care, The Service Team Toyota of Scranton

October 07, 2024

They were the only dealership with the manual vehicle I wanted. Otherwise there was a good selection and courteous staff More

by DSOMERVILLE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Felkowski
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Oct 08, 2024 -

Toyota of Scranton responded

DSOMERVILLE29, Thank you for your review! We’re glad we were able to provide the manual vehicle you were looking for and that you found our selection and staff to your satisfaction. It’s great to hear that our team provided courteous service, and we look forward to assisting you with any future vehicle needs. Thank you for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

October 07, 2024

I think the service is excellent and service advisor, Kacie Grieco, is wonderful and very helpful. More

by CHARLOTTEAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

CHARLOTTEAY, Thank you so much for your wonderful review! We’re thrilled to hear that you found our service excellent, and we’re especially glad that Kacie Grieco provided you with the helpful and attentive care you deserve. We’ll be sure to share your kind words with her. Your satisfaction is always our priority, and we look forward to serving you again in the future. Thank you for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

October 07, 2024

I was treated well and felt the service on my vehicle was done well in a fairly timely manner. More

by BIFFY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Toyota of Scranton responded

BIFFY7, Thank you for taking the time to share your experience! We’re glad to hear that you were treated well and that your vehicle service was completed to your satisfaction in a timely manner. We truly appreciate your business and look forward to serving you again at Toyota of Scranton. Safe travels! Warm regards, The Service Team Toyota of Scranton

October 04, 2024

Great experience overall. I would highly recommend this dealership and associate to friends and family. More

by FUCCI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Toyota of Scranton responded

FUCCI2, Thank you for sharing your feedback! We're delighted to hear that you had a great overall experience with us. It means a lot that you would recommend both our dealership and your associate to friends and family. We appreciate your trust and look forward to serving you again in the future. Thanks for choosing Toyota of Scranton! Take care, The Toyota of Scranton Team

October 04, 2024

Everyone that was part of the sale was very professional and courteous. The young man in the shop who took care of my brakes and adviced me on what fluid changes I need to keep and mind was very helpful. I More

by hughie97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
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Oct 05, 2024 -

Toyota of Scranton responded

hughie97, Thank you so much for your wonderful review! We're thrilled to hear that our team was professional and courteous throughout your experience. It’s great to know that our service department provided helpful advice to keep your Highlander in top shape. We're excited for you to enjoy your dream car for many years to come! If you ever need anything, we’re here to help. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

October 02, 2024

Great experience. Excellent customer service. Easy going staff and professional environment. Offered multiple services. Can’t wait to go back. More

by RBOYNTON42
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Toyota of Scranton responded

RBOYNTON42, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us and that our team provided excellent customer service. It’s always our goal to create a professional yet easy-going environment, so we're glad that came across during your visit. We look forward to welcoming you back and continuing to provide a range of services to keep your vehicle in top shape. If you ever need anything in the meantime, don’t hesitate to reach out! Best regards, The Sales Team Toyota of Scranton

October 01, 2024

I travel extra time and distance to get my car to these folks - they're the best. More

by ROASTEDTOAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Toyota of Scranton responded

ROASTEDTOAD, Thank you so much for your kind words and for going the extra mile (literally!) to bring your vehicle to us! We're thrilled to hear that you consider us the best, and it's customers like you who make what we do so rewarding. Your trust and loyalty mean the world to us, and we look forward to continuing to provide you with exceptional service for many miles to come. Safe travels, and we'll be here whenever you need us! Warm regards, The Service Team Toyota of Scranton

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