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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,812 Reviews
Call Service Center (570) 740-3457

2,812 Reviews of Toyota of Scranton - Service Center

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September 03, 2024

I can't say enough good about Toyota of Scranton. You always hold your breath when you go to a new dealer for the first time. Toyota of Scranton has come through with flying colors. Every experience More

by COLIN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Ticonchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Toyota of Scranton responded

COLIN25, Thank you so much for your kind words! We’re delighted to hear that your experiences with Toyota of Scranton have consistently met your expectations and made you feel comfortable and cared for. It’s our goal to ensure that every aspect of your visit—whether it’s sales, finance, or service—is smooth and positive. Your trust and satisfaction mean a lot to us. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to continuing to serve you! Warm regards, The Sales Team Toyota of Scranton

September 03, 2024

Service was prompt and service advisor was terrific. She was knowledgeable, professional and pleasant. Work was completed in a timely matter and everything was more than satisfactory. More

by wampac56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Toyota of Scranton responded

wampac56, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive experience and that Kacie met your expectations with her knowledge, professionalism, and pleasant demeanor. It's wonderful to know that everything was completed to your satisfaction and in a timely manner. If you ever need anything else or have further questions, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, The Service Team Toyota of Scranton

September 02, 2024

Awesome job and love the voucher. All work was done on time. Will always go to Toyota dealership for my car services. Thanks More

by CCKRAMER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Toyota of Scranton responded

CCKRAMER16, Thank you for your fantastic review! We’re thrilled to hear that you were pleased with the work and enjoyed the voucher. It's great to know that everything was completed on time and that you plan to continue choosing us for your car services. We truly appreciate your loyalty and look forward to serving you in the future. If you need anything else, don’t hesitate to reach out! Best regards, The Service Team Toyota of Scranton

September 01, 2024

Always courteous and pleasant service people. Very good atmosphere to wait for my car. I have never had a problem. More

by TRCOBRIN
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Toyota of Scranton responded

TRCOBRIN, Thank you for your wonderful review! We’re thrilled to hear that you’ve consistently experienced courteous and pleasant service, and that you find our waiting area comfortable. It’s great to know that you’ve never had any issues with us. We appreciate your continued trust and support, and we look forward to providing you with excellent service in the future. If you need anything at all, don’t hesitate to reach out! Warm regards, The Toyota of Scranton Team

September 01, 2024

friendly staff well kept interior the availability of coffee and food and wi fi are helpful More

by GHSHOENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Seijas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Toyota of Scranton responded

GHSHOENER, Thank you for your kind words! We're delighted to hear that you enjoyed the friendly service and appreciated the amenities we offer, including the coffee, food, and Wi-Fi. It’s great to know that our efforts to maintain a welcoming and comfortable environment are making a positive impact on your experience. If there's anything else we can do to make your visits even better, please let us know. We look forward to seeing you again soon! Warm regards, The Toyota of Scranton Team

August 30, 2024

The Service Department was very prompt in servicing my car. Staff very friendly and helpful. More

by RITA0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Toyota of Scranton responded

RITA0506, Thank you for taking the time to share your positive experience with our Service Department! We are delighted to hear that our team was prompt and that you found our staff friendly and helpful. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

August 29, 2024

Great customer service ! John is awesome! He is very knowledgeable, friendly, and professional ! He is my preferred person of contact . More

by JLMURPHY610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Toyota of Scranton responded

JLMURPHY610, Thank you so much for your kind words! We're thrilled to hear about your positive experience with John. He's indeed a valuable member of our team, and we're glad to know he provided you with knowledgeable, friendly, and professional service. We appreciate your trust in us and look forward to serving you again soon! Warm regards, The Service Team Toyota of Scranton

August 29, 2024

Excellent service and attention, I liked the way they found solutions for me, good team! More

by STEVEN.CARROLL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Hardinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Toyota of Scranton responded

STEVEN.CARROLL12, Thank you for your kind words! We're thrilled to hear that you received excellent service and that our team was able to find the right solutions for you. We take pride in our commitment to customer satisfaction and are glad to know our efforts made a positive impact. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

August 29, 2024

The staff was very friendly and didn't look at me like I had a dollar sign on my head. Stephanie was very informative and kept me updated throughout my appointment. More

by CAROLCOWS64
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Toyota of Scranton responded

CAROLCOWS64, Thank you for sharing your experience with us! We're so glad to hear that you felt comfortable and valued during your visit. It's wonderful to know that Stephanie provided you with informative updates throughout your appointment. Our goal is to ensure every customer feels respected and well-informed. If there’s anything more we can do for you, please don’t hesitate to let us know. We look forward to seeing you again! Warm Regards, The Service Team Toyota of Scranton

August 29, 2024

I really like my new car from Toyota of Scranton they are respective and clear about everything and explains every little detail More

by TASHA.FULLER1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paligiamo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Toyota of Scranton responded

TASHA.FULLER1234, Thank you for the fantastic review! We're thrilled to hear that you love your new car and that our team at Toyota of Scranton provided you with a respectful and clear buying experience. We always strive to ensure that every detail is thoroughly explained so our customers feel confident in their decisions. If you have any more questions or need further assistance, we're here to help. Enjoy your new car, and we look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

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