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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,979 Reviews
Call Service Center (570) 740-3457

2,979 Reviews of Toyota of Scranton - Service Center

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January 05, 2025

hailee was a pleasure to work with. I was done in an hour. will be back soon. More

by JMESSNER219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Toyota of Scranton responded

JMESSNER219, Thank you so much for your kind words! We're thrilled to hear that Hailee provided you with such a great experience and that your service was completed quickly. We appreciate your business and look forward to seeing you again soon! Safe travels! Warm regards, The Service Team Toyota of Scranton

January 02, 2025

When I was originally looking online, this dealership contacted me with options. I was immediately greeted upon entering the dealership and treated courteously and professionally. I would have liked to More

by EAGLE5321
Recommend Dealer
Yes
Employees Worked With
Len Gierzal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicki Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Toyota of Scranton responded

EAGLE5321, Thank you for taking the time to share your experience! We're glad to hear that you were greeted warmly and treated with courtesy and professionalism during your visit. We appreciate your feedback regarding having more time to review the additional packages before meeting with Finance, as well as your thoughts on your trade-in value. Your comments are important to us, and we’ll use them to improve our process. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you for choosing us! Warm regards, The Sales Team Toyota of Scranton

January 01, 2025

Dealership was friendly and staff was very helpful. They even offered snacks and coffee while negotiating. More

by ROKONJR
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Warrington
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Jan 02, 2025 -

Toyota of Scranton responded

ROKONJR, Thank you for your wonderful review! We're so glad to hear that you found our team friendly and helpful. We believe the little extras, like snacks and coffee, help make the experience more enjoyable. It was a pleasure working with you, and we truly appreciate your feedback. If you ever need anything, don't hesitate to reach out! Warm regards, The Toyota of Scranton Team

December 31, 2024

Excellent personal service and concern about my car and my service options as always great More

by JSULLIVAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Scranton responded

JSULLIVAN15, Thank you for your kind review! We're so glad to hear that you continue to have excellent experiences with our team. Providing personal service and keeping you informed about your car and service options is always our top priority. We truly appreciate your loyalty and look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

December 31, 2024

Great service and professional employees. Highly recommended for car needs and fast and effective service . More

by SHARON.THISTLE2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Felkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Scranton responded

SHARON.THISTLE2005, Thank you for your fantastic review! We're thrilled to hear that you received great service from our professional team. Your recommendation means a lot to us! We’re always here to provide fast and effective service whenever you need it. Thanks again, and we look forward to seeing you next time! Warm Regards, The Service Team Toyota of Scranton

December 30, 2024

So far good experience with my salesman Corey. He's been getting the repairs needed on my vehicle and following up with phone calls to see how my vehicle is running and how the repairs are working More

by WAGSWAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Toyota of Scranton responded

WAGSWAY1, Thank you for sharing your experience! We're happy to hear that Corey has been taking great care of you and ensuring your vehicle is running smoothly after repairs. Providing excellent follow-up and service is something we strive for, and we’re glad Corey delivered. We also appreciate your kind words about our maintenance department. If you ever need anything else, please don’t hesitate to reach out. Thanks again for your feedback! Warm regards, The Sales Team Toyota of Scranton

December 30, 2024

Grate dealership every one was very helpful and the sales guy was very helpful will recommend them More

by KAMIEJ7
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Toyota of Scranton responded

KAMIEJ7, Thank you for your kind words! We're so glad to hear you had a great experience with our team and found everyone helpful. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

December 28, 2024

My Experience was good. Very friendly people at the dealership. I would recommend them to anyone More

by LEESHA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Toyota of Scranton responded

LEESHA65, Thank you for your kind review! We're so glad to hear you had a good experience and found our team friendly. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your vehicle! Warm regards, The Service Team Toyota of Scranton

December 27, 2024

Very polite and professional. Very nice atmosphere. I would recommend this dealership for all your needs. More

by RTBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Toyota of Scranton responded

RTBLACK, Thank you for your kind words! We're so glad to hear you enjoyed the polite and professional service, as well as the welcoming atmosphere. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Warm regards, The Toyota of Scranton Team

December 27, 2024

Hailee is great to work with. I always trust that she is looking out for my best interest. More

by TGXAOS98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Toyota of Scranton responded

TGXAOS98, Thank you for your kind words! We're so glad to hear that Hailee has earned your trust and always looks out for your best interest. She truly is an asset to our team, and we’ll be sure to share your feedback with her. We appreciate your support and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

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