Toyota of Santa Fe - Service Center

Andy was very professional to work with and we received excellent customer service from him. When the first "fix" on our vehicle did not work, Andy kept his word and completed the service another way. Even excellent customer service from him. When the first "fix" on our vehicle did not work, Andy kept his word and completed the service another way. Even when I drove to Santa Fe (from Taos) to have the vehicle fixed, Andy had a rental car reserved for me to use as it was going to be an all day job. That was very much appreciated! Andy was easy to work with and had great communication skills. Overall, our experience with Andy was excellent! More

Great experience every time we go! Linda Beaver, you have a heck of a service team! All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with have a heck of a service team! All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with a staff that cares and treats you like a friend and family. Beaver Toyota has a loyal customer base because of their entire staff. Beaver Toyota cares about customer service, before – reminding me when a service is due, and after with a follow up – a call asking me if I was completely satisfied with the work done. Beaver always stands behind their service. Between my family and I, we have a total of 6 Toyota vehicles, and we only let Beaver Toyota service them. I can’t with to go back! - George and Connie Romero More

Every time I've needed assistance in the service department, Andy is the person I can count on. He will always take the time to answer your questions ( even returning calls) and if there is ever a p department, Andy is the person I can count on. He will always take the time to answer your questions ( even returning calls) and if there is ever a problem, he will do all he can to resolve it! When you go to Beaver Toyota service dept, he treats you like you're family, and is genuine. Every service department should have a person like Andy. More

Frank is customer service all the way. He hits the important points in customer service such as speedy delivery of product; Personal insurance of a defect free product; personalized to the customer. T important points in customer service such as speedy delivery of product; Personal insurance of a defect free product; personalized to the customer. This is what anyone expects from any company. Dennis More

My husband and I have owned the same two Toyotas, a Highlander and a RAV 4, that we drive back and forth from New Mexico to Virginia by various routes depending on the time of year for ten years (the H Highlander and a RAV 4, that we drive back and forth from New Mexico to Virginia by various routes depending on the time of year for ten years (the Highlander) and eight years (the RAV 4). We have also driven our many East Coast and foreign visitors around the Southwest in one or the other of our Toyotas almost every year during this time. Because of the excellent care, service, and integrity that we have received from Ray Achondo and his group, we hold all major servicing for our return to New Mexico. Ray's care and honesty in dealing with us over the years has been exceptional! THANK YOU! More

Frank Guerra is my favorite service advisor at Beaver Toyota, he is efficient, knowledgeable, quick, makes sure the customer is well informed and gets the needed service. I would absolutely recommend Fra Toyota, he is efficient, knowledgeable, quick, makes sure the customer is well informed and gets the needed service. I would absolutely recommend Frank to any of my friends. More

Beaver Toyota investigated and fixed at no charge an intermittent vehicle skid control safety issue on my 2002 Sequoia. Troubleshooting revealed a possible cause from improper fastening of DVD electroni intermittent vehicle skid control safety issue on my 2002 Sequoia. Troubleshooting revealed a possible cause from improper fastening of DVD electronics near a skid control sensor, which was previously done by a non-Toyota shop. Another Toyota dealer had originally sold me this 2002 Sequoia new, with the after-factory-installed DVD system as part of the Toyota deal, because that dealership did not have a Sequoia on their lot with a factory DVD. The same issue has been under a Toyota recall since about 2010 for 2003 model year Sequoias. Unexpected skid control and uneven braking problems on Sequoias for model years near to 2003 have been reported by owners on various websites. More

I took my van in for a door repair. I was told it would take a while and was escorted to a very nice waiting room. I waited about one hour which I was surprised by because I expected much longer. Everyone take a while and was escorted to a very nice waiting room. I waited about one hour which I was surprised by because I expected much longer. Everyone was so nice and helpful and I will definitely be going back. More

Always excellent service and when I had an emergency recently, Buddy Espinosa went above and beyond to help me-when the Dealership was closed! Highly recommend! recently, Buddy Espinosa went above and beyond to help me-when the Dealership was closed! Highly recommend! More

Solved my problem with my vehicle and I am very satisfied with the service. The people in the service department are always very friendly and helpful. with the service. The people in the service department are always very friendly and helpful. More