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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.8
673 Reviews

673 Reviews of Toyota of Santa Fe - Service Center

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March 02, 2017

Battery Issue My sister and I went in she had been severely ill for two months, in the process her battery on her car ran down and was not charging any longer. She More

by Maria123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Espinosa, Francesco Crisafulli
February 15, 2017

Service department Just want to thank Roger M, service advisor. You have been a big help,for many years and I was so glad to see you this morning when someone hit my ne More

by Greatful customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employee in parts, can't remember name, Joe Anchondo, Roger Mendioloa
February 14, 2017

Truly an amazing experience! I went to purchase parts of my 08 Toyota 4 Runner and was not planning to purchase a vehicle. However; Flavio,who has an intriguing and sincere perso More

by lopez,genevieve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flavio Mullings
December 29, 2016

Best Experience with a Toyota Service Center I've Ever Had I've owned a variety of Toyota's for the past 35 years, and exclusively used only Toyota Service Centers throughout the country for their maintenance. More

by Sal Gilbertie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
Jan 06, 2017 -

Toyota of Santa Fe responded

Sal, I am happy to hear everything worked out to your satisfaction. Buddy

December 20, 2016

Still tops! Today I brought the Prius in for a 35K service. I'd purchased Toyota Care, so everything but the parts were covered--and Joe in service gave me a bre More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
Jan 06, 2017 -

Toyota of Santa Fe responded

Jon, I am happy to hear everything worked out to your satisfaction. Buddy

November 24, 2016

Thanks Mario! Our Rav4 broke down on a family vacation in Santa Fe the day before we were scheduled to drive home. Mario Salazar managed to get the job completed i More

by jon
Recommend Dealer
Yes
Employees Worked With
Mario Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Toyota of Santa Fe responded

Jon, I am happy to hear everything worked out to your satisfaction. Buddy

October 13, 2016

Best. Customer. Service. Ever. I just had Mario help me with my vehicle repair (a fuel pump replacement), and I can't recommend him highly enough. In fact, as a recent transplant fr More

by Dr. A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2016 -

Toyota of Santa Fe responded

Dr A, I am glad that your experience with us was a great one. We strive for that experience with all our our customers. Good Luck and happy motoring. All the Best, Buddy

October 09, 2016

These guys are great!! Despite being over an hour late for my appointment they took me in without delay. A few items showed up on the 32 point inspection(which I am truly t More

by dianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Jurado, Frank Guerra, Richard Wallace
Oct 13, 2016 -

Toyota of Santa Fe responded

Thank You for Allowing us to Help You! Toyota of Santa Fe

October 01, 2016

Joe sanchez Joe is always ready to serve and accommodate the customer. He gives you all the information and prompt service. I recommend him highly as a service More

by toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
Oct 13, 2016 -

Toyota of Santa Fe responded

Thank you for the glowing review!

July 22, 2016

Andy Vigil I've worked with a lot of service advisers at a lot of dealerships, but Andy Vigil is the best I've encountered. Always pleasant to interact with, sup More

by Jack Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Vigil
Aug 12, 2016 -

Toyota of Santa Fe responded

Jack, We are glad you had a wonderful experience at our dealership. Our employees strive to be "Best of Class" in their positions. Andy is one of them. Happy Motoring! All the Best, Buddy

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