Toyota of Santa Fe - Service Center

I went to Beaver Toyota to have my oil changed in my Rav4. The service department was very friendly, prompt and the service was completed sooner than I expected. As I was getting ready to leave my key f Rav4. The service department was very friendly, prompt and the service was completed sooner than I expected. As I was getting ready to leave my key fob came apart as I was starting my Rav4, which also happened to me about two years ago. I took the broken fob back into the Service department and talked with Carl Martinez about my problem. He looked at the key fob and said that he might be able to fix it. Within a couple of minutes he had it back together, but said that the key was still a little loose in the fob. Since this was my only key I decided to purchase a new key fob. Carl went with me back to the parts department to make sure they had one in stock, which they did, and told me that after they cut the key to bring it back to him and he would have the fob programmed for no charge. I have been taking my Rav4 to the Beaver Toyota service department for several years now and I feel that I have always been treated fairly and with respect. This latest experience is just one more example of why I continue to go there and also recommend Beaver Toyota to all of my friends. More

Very professional, friendly and helpful. They did what they said they would do, and went beyond expectations. I have purchased 9 vehicles from Beaver Toyota, and have never had a bad experience. I wou they said they would do, and went beyond expectations. I have purchased 9 vehicles from Beaver Toyota, and have never had a bad experience. I would recommend them highly More

Andy is always helpful and stays in touch during service which I greatly appreciate. I've had issues with some of the other service reps not calling with a service update and not returning my voice message which I greatly appreciate. I've had issues with some of the other service reps not calling with a service update and not returning my voice message when I called in to get one. So, I work with Andy exclusively because of his superior service. More

Great service, made it enjoyable to go and have vehicle serviced. My family has always like dealing with Frank. I used to have a Honda. Nothing has compared to the attention we receive at Beaver Toyota serviced. My family has always like dealing with Frank. I used to have a Honda. Nothing has compared to the attention we receive at Beaver Toyota More

Frank Guerra is always very friendly, efficient and Frank Guerra is always very friendly, efficient and accommodating. I trust him to fix any problem my car may have and have always been very satisfie Frank Guerra is always very friendly, efficient and accommodating. I trust him to fix any problem my car may have and have always been very satisfied. More

Andy was very professional to work with and we received excellent customer service from him. When the first "fix" on our vehicle did not work, Andy kept his word and completed the service another way. Even excellent customer service from him. When the first "fix" on our vehicle did not work, Andy kept his word and completed the service another way. Even when I drove to Santa Fe (from Taos) to have the vehicle fixed, Andy had a rental car reserved for me to use as it was going to be an all day job. That was very much appreciated! Andy was easy to work with and had great communication skills. Overall, our experience with Andy was excellent! More

Great experience every time we go! Linda Beaver, you have a heck of a service team! All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with have a heck of a service team! All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with a staff that cares and treats you like a friend and family. Beaver Toyota has a loyal customer base because of their entire staff. Beaver Toyota cares about customer service, before – reminding me when a service is due, and after with a follow up – a call asking me if I was completely satisfied with the work done. Beaver always stands behind their service. Between my family and I, we have a total of 6 Toyota vehicles, and we only let Beaver Toyota service them. I can’t with to go back! - George and Connie Romero More

Every time I've needed assistance in the service department, Andy is the person I can count on. He will always take the time to answer your questions ( even returning calls) and if there is ever a p department, Andy is the person I can count on. He will always take the time to answer your questions ( even returning calls) and if there is ever a problem, he will do all he can to resolve it! When you go to Beaver Toyota service dept, he treats you like you're family, and is genuine. Every service department should have a person like Andy. More

Frank is customer service all the way. He hits the important points in customer service such as speedy delivery of product; Personal insurance of a defect free product; personalized to the customer. T important points in customer service such as speedy delivery of product; Personal insurance of a defect free product; personalized to the customer. This is what anyone expects from any company. Dennis More

My husband and I have owned the same two Toyotas, a Highlander and a RAV 4, that we drive back and forth from New Mexico to Virginia by various routes depending on the time of year for ten years (the H Highlander and a RAV 4, that we drive back and forth from New Mexico to Virginia by various routes depending on the time of year for ten years (the Highlander) and eight years (the RAV 4). We have also driven our many East Coast and foreign visitors around the Southwest in one or the other of our Toyotas almost every year during this time. Because of the excellent care, service, and integrity that we have received from Ray Achondo and his group, we hold all major servicing for our return to New Mexico. Ray's care and honesty in dealing with us over the years has been exceptional! THANK YOU! More