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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
645 Reviews

646 Reviews of Toyota of Santa Fe - Service Center

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April 16, 2021

Very Cordial, Courteous, & Patient in answering all of our questions & helping us with installling our new cell phone. Service waiting area very clean & well kept! Excellent overall experience. It pays More

by cymartanin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

They provided fast and friendly service and worked hard to make sure I maximized my ability to use my two year free service for a new car. More

by Margaret M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Toyota of Santa Fe responded

So glad to know you are taking full advantage of toyotacare. You can learn more about it here https://www.toyotaofsantafe.com/service/toyotacare/. Its a great way to keep your vehicle maintained and safe. Thanks for the nice review.

April 15, 2021

Frank is great. Always takes good care of my cars and explains what’s going on with them. Always fits me in in an emergency. More

by pjortiz40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2021

Assistant Service Manager, Brian Brannan, is the best. He is friendly, knowledgeable, professional and very skilled at explaining issues to the customer and thereby gaining trust and confidence. The service More

by dgstrauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
May 25, 2021 -

Toyota of Santa Fe responded

Brian gets what being a buddy to our customers is all about. Thanks for noticing. AND for the nice review.

April 10, 2021

I patronize Toyota of Santa Fe because Buddy was a friend of my brother's when we were kids. I keep coming to Toyota of Santa Fe because of Brian Brannon. He is amazing. Always excellent. He makes servicing More

by SAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannon
May 25, 2021 -

Toyota of Santa Fe responded

You can see Buddy in everything we do. In fact.. everyone on staff strives to be a buddy to their customers and colleagues. Thanks for your loyalty and your business. AND for the nice review.

November 19, 2020

Frank Guerra is just great for the best service and treatment of customers, like all others at Toyota of Santa Fe. Friendly, honest, gracious and reliable. Have had excellent service and quality repai More

by angprocyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Brian Brennan in service is who you want to connect with if you have a Toyota. He is the most knowledgeable person about Toyotas that I have met. He is patient and caring and will get the job done for you. More

by Santa Fe Sister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brennan
January 28, 2020

new tires needed new tires same day as i called in and they got it done! no complaints and staff very friendly and accommodating. Kyle in parts was extremely he More

by TAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Toyota of Santa Fe responded

Thanks for the nice review

January 27, 2020

They are customer centric, polite and capable. I like having a representative assigned to me. Frank is terrific. He knows what he is doing and I enjoy dealing with him. Finally the mechanics are good More

by Cdslocomb
Recommend Dealer
Yes
Employees Worked With
Frank
January 26, 2020

Excellent service department Took my Highlander in for an air noise in the front passenger door. Service advisor Luis Alvarez was very helpful and explained the process for findi More

by screechsalazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Alvarez
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