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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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January 29, 2022

Responsive quality service. Easy scheduling, friendly people. Provided ride to home or work if needed. More

by raphaelnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Toyota of Santa Fe responded

Thank you for visiting us, we are glad we provide you with a quality service experience, we can’t wait to see you again on your next service appointment.

January 29, 2022

My experience with every one has been they are all courteous and professional and provide the information needed More

by Mb_garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Toyota of Santa Fe responded

Thanks for the awesome review! We are so happy to hear about your experience with us here at Toyota of Santa Fe.

January 28, 2022

Received a phone call from the United States claiming to represent Toyota of Santa Fe and asked if they could evaluate our car when we bring it in for service. They knew I was bringing it in for service. W More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Espinosa
January 25, 2022

The customary excellent service!Those four simple words The customary excellent service! Those four simple words say all that is necessary to describe my service. More

by glhein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Toyota of Santa Fe responded

Thank you for taking the time to share this positive review with us, your kind words encourage us to continue doing our best to provide the best service possible.

January 22, 2022

Beside the Toyota product, the service department at Toyota of Santa Fe is a big reason why I continue to purchase Toyota vehicles. More

by Ddgonzalez13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name.
Mar 16, 2022 -

Toyota of Santa Fe responded

Thank you for choosing to work with us, we hope we can continue to work with you for many years.

January 22, 2022

I had an automotive emergency and Toyota SF immediately responded and put their team to work More

by Harkosf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Spridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Toyota of Santa Fe responded

Here at Toyota of Santa Fe you've got a buddy in the business, We are here to provide the best possible service to every customer who walks through our door, and I'm glad to hear we were able to do just that.

January 21, 2022

I always feel special and a valued customer when I deal with Toyota of Santa Fe! Thank you, as always. More

by Darlajaye129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Toyota of Santa Fe responded

Our priority here at Toyota of Santa Fe is of being a Buddy to each other and to our customer I’m glad that was reflected in your recent visit, and you right you are a special and valued customer for us we enjoy doing what we do because of customers like you. Thank you!

January 20, 2022

I was helped immediately at my appointment time, and I received a phone call when the work was finished. Brian told me why the battery was replaced and explained the test that led to the decision to repl More

by dede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Toyota of Santa Fe responded

Thank you For this positive review! We work hard to meet expectations like yours, and we’re so happy you had a five star experience, we can’t wait to have you back for your next service appointment.

January 19, 2022

I have always been pleased by the professionalism of Toyota of Santa Fe staff - many of whom have been in the Service Department for over 15 years! Excellent technical skills - great with customer serv More

by carltroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Toyota of Santa Fe responded

Thank you so much for this positive review we are so happy to hear you are pleased with our service, our team works hard to make customers happy, but we can only do it thanks to amazing customers like you.

January 19, 2022

As always, the service, orchestrated by Joe Sanchez, was superb! The video assessment of my car by Philip, the Service Tech,, was a new development and appreciated addition. More

by Franek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Toyota of Santa Fe responded

Thank you for taking the time to share this positive rating with us, Were thrilled to hear you enjoyed our new video addition and thank you again for your kind words and amazing review!

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