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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.8
683 Reviews

683 Reviews of Toyota of Santa Fe - Service Center

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June 01, 2022

Service levels are high, waiting area is comfortable and prices are reasonable. Overall that support has always been first rate. More

by erbdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
Jun 07, 2022 -

Toyota of Santa Fe responded

Hello, Thank you for leaving a great review and trusting us with your service. We look forward to working with you again for your next service,

June 01, 2022

Excellent service! Brian Brannon has been a joy to work with. Work is completed in a timely manner. More

by bnwwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Jun 01, 2022 -

Toyota of Santa Fe responded

Thank you for your great review. We work hard to offer high-quality service to every guest. We made sure to share this feedback with Brian he'll be thrilled to hear your kind words!

May 29, 2022

TSF continues to be the most fully realized, competent and caring auto dealership I have ever dealt with, now 30 years and counting. More

by Erik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacey Bussell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra, Brian Brannan
May 30, 2022 -

Toyota of Santa Fe responded

Thank you for sharing a review of your recent experience. Our team here at Toyota of Santa Fe is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

May 24, 2022

Excellent service. Efficient and friendly staff. The shuttle service is much appreciated and took me where I needed to go in a very timely manner. More

by leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Brannan
May 28, 2022 -

Toyota of Santa Fe responded

Hello Leah, We are incredibly grateful you took the time to share your review with us and the community. We really appreciate you being a customer. We're here for you anytime.

May 20, 2022

When you arrive to your appointment There is no waiting and friendly reps. All work done in a professional manner and fully explained when you receive the invoice. More

by Logoman46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
May 25, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your positive review with us. We value your time and always strive to provide fast and efficient service. We hope you’ll visit us again soon.

May 19, 2022

Excellent service, caring and helpful attitude. Special thanks to Frank Guerra for his help in my car crisis March 22–he and Paul Sandoval and great mechanics saved me. Yesterday, May 17, we had bo More

by Mjkelley505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra
Jun 04, 2022 -

Toyota of Santa Fe responded

Hello, It is great to hear that our service team was able to help you out! Frank and Paul always trying their best to provide the best service possible to their costumers. Quickly and accurately servicing our customers cars is always our goal. Thank you again for sharing!

May 17, 2022

I went in for my Toyota Care express service and I was in and out in under 30 minutes! Very professional service and attention to detail. Great job! More

by jim.wysong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Toyota of Santa Fe responded

Thank you for your review. We truly appreciate your feedback and are happy to hear you had such a wonderful experience!

May 11, 2022

The rating is for the Service Center - not necessarily the dealership as a whole. The Service Center staff was professional, kind and courteous. More

by vsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Toyota of Santa Fe responded

we really appreciate you taking the time to review our service department. We're here here to assist you anytime.

May 10, 2022

I have never had a bad or disappointing experience with my Toyota Care services. Vicente is kind and professional. More

by AHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicente
May 12, 2022 -

Toyota of Santa Fe responded

Thanks a lot for your kind words and for sharing this wonderful review. We value your feedback and we can't wait to assist you again.

May 07, 2022

bought a new car, salesmen were excellent but I think the people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that i More

by lynn.marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noure Benelalija
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noure, Joe A, Brandon, Brian, Ernie, Joe Anchondo, Brian Brannan, Brandon Baca
May 14, 2022 -

Toyota of Santa Fe responded

Thank you for your detailed review, it means a lot to us that you took the time to shared your thoughts with us. We work hard everyday to provide the best service possible and we are glad our team was able to provide you with a satisfactory experience. We thank you again for your patience and hope we can assist you again in the future!

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